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“Perfect !”

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Hotel Casino Acaray
Ranked #4 of 17 Hotels in Ciudad Del Este
Certificate of Excellence
Brazil
Level Contributor
58 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Perfect !”
Reviewed May 16, 2013

Great hotel, great food (but not so many options) and great service. The room is very comfortable and big enough if are travelling with someone else. The hotel is close to the bridge to get easy access to the Water Falls. Everything was perfect.

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank AV_Mattos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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235 reviews from our community

Traveler rating
    109
    99
    20
    4
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See reviews for
52
67
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45
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 15, 2013 via mobile

This is a normal 4 star hotel, the rooms are spacious and clean and the breakfast is average. The swimming pool is a plus.

The location is nice, close to the river.

I recommend it for business and for leisure.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SRR74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HCACARAY, Ecommerce Manager at Hotel Casino Acaray, responded to this review, April 19, 2013
Dear Guest

Thank you for take your time to let know us your problems with our service. We will try to work for that problems not repeat in a future. Our apologies and we will be waiting for your visit to offer a great service the next time.

Humberto Vicente Aguirre
Ecommerce Manager
Hotel Casino Acaray - Ciudad del Este - Paraguay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed April 4, 2013 via mobile

Nice room view and good breakfast. It just went downhill from there. Terrible service, it takes them 30 minutes to serve you a drink and even longer for food, witch was not worth the wait. The room floors are disgustingly dirty. The rest of the room is ok, but this hotel is definately not worth the price you are paying. Top prices have to equal top quality.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tamia222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ciudad Del Este, Paraguay
Level Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed January 2, 2013

From an international standpoint, this hotel is the best hotel in the Ciudad del Este area. It isn't a 5 star luxury, but it is the closest you have to it. The hotel is a bit far from the Ciudad del Este city center, so you might want to take a cab there. Walking during the day is safe, but not recommended at night.

The hotel has a casino in it and a very good italian restaurant.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ange588
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South America
Level Contributor
96 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed July 22, 2012

This is a very nice hotel upto American Standards, which is often hard to find in South America (especially Paraguay.) I did think it was a little over priced but probaby worth it to have a clean bathroom and clean sheets. Like all hotels in South America they charge for the 3rd and 4th person.

Room Tip: Ask for an upgrade.
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LovelyinSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
91 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed October 30, 2011

Hotel Acaray is very well located, its facilities are well maintained, the rooms are large, clean and overlooking the pool area and the Parana River. Breakfast is quite good and the restaurant is not bad either. Like someone wrote before, it is a real gem in Ciudad del Este. It all sounded very promising, but I had one of the worst nights of sleep in a hotel. Some of the guests do their shopping during the day, enjoy themselves at night and come back to their rooms where they make a racket. The first night was not that bad, a bunch of girls talking out loud, some loud TV, but the second was awful, two girls, probably drunk, who turned the TV on, talked and received telephone calls, it that was not bad enough, they had a friend or two who went in and out their room many times. That went on from 1.00 a.m. until daybreak. I complained and complained, the desk staff asked them to be quieter but it was of no avail. They were checking out that morning and didn't care. I felt absolutely helpless. That's the picture of my first two nights at Acaray, the other two nights were much better, no more noisy people in the next room. I have to say that It is a pretty decent hotel but some guests can ruin it. (PS. Wi-fi in the rooms is unstable).

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank kafkanapraia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
58 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 26, 2011

Excelent hotel to stay for Bussiness and Shops In Ciudad del Leste in Paraguay. It's better than others hotels in Foz do Iguaçu - Brazil

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank chshenrique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Casino Acaray

Property: Hotel Casino Acaray
Address: De Setiembre y Luis Ma. Argana 11, Ciudad Del Este 7000, Paraguay
Location: Paraguay > Alto Parana Department > Ciudad Del Este
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 17 Hotels in Ciudad Del Este
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Casino Acaray 4*
Number of rooms: 100
Official Description (provided by the hotel):
We are the Only Hotel 5 * in Ciudad del Este. Excelent view and location with all the services you deserve to have an excellent stay. ... more   less 
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