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“Not impressed”

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Hotel Ciudad de David
Ranked #1 of 13 Hotels in David
Certificate of Excellence
Reviewed July 2, 2013

My girlfriend and I came there for one night in March after staying at the Coffee Estate Inn in Boquete (Which was the best place to stay in the area!!). We got there about a half hour after you were allowed to check in to the hotel.... even though I made reservations a month in advance they made us wait for our room for OVER AN HOUR. I could not believe it. They kept saying "someone was still in the room" and we couldn't check in yet. WHY would someone STILL be in our room?? After about a half hour they did offer us bottled water which was nice, but that was it... didn't offer us an upgrade or anything. They made me late for our trip to the beach and I wasn't happy about that.

Finally we got into our room and it was ok. A standard business hotel.

Room Tip: I advise you book a room in Boquete... but if you have to stay here, don't plan on checking in u...
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  • Stayed: March 2013, traveled as a couple
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Thank Rudy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idu R, Gerente at Hotel Ciudad de David, responded to this reviewResponded July 6, 2013

Dear Guest,

Thank you for let us know about your experience.

We are really sorry about your late check-in. March it is the month of David International Fair and the city occupancy becomes very high. We apologize that you was affected for this on your schedule.

It is very important for us you comments and help us to improve. Thank you to take your time to give us your feedback.

Cordially,

Idu Ribeiro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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139 - 145 of 381 reviews

Reviewed July 1, 2013

It all shows attentive professional management. Spanish / English spoken at the reception and in the restaurant. Clean and well maintained all-over. Comfortable room and a restaurant serving very good dishes and wines at reasonable prices. It feels good at the table (and exceptional in Panama) to be served by waiters / waitresses who really know how to behave and what it means 'attention to details'. Excellent job very well done, Ladies.
I strongly recommend this hotel to business and tourist travelers.

  • Stayed: June 2013, traveled with friends
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1  Thank werner V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idu R, Gerente at Hotel Ciudad de David, responded to this reviewResponded July 6, 2013

Dear Guest,

Thank you so much for your comments.

We are proud that you had a wonderful stayed at the Hotel Ciudad de David and have enjoyed our restaurant Stylo Resto-Bar.

It is very important for us to rear about your experience.

Cordially,

Idu Ribeiro

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Reviewed June 19, 2013

I have stayed at this hotel a few times and its always a surprise how well managed and nice the property has been. From the front counter to the cleaning crew and restaurant, all of it rank above the rest in Panama. I wish I have more reasons to visit David, because staying with the Hotel Ciudad de David is a wonderful experience!! The food is great!!

Room Tip: Not much to see regardless of the view.....
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  • Stayed: June 2013, traveled solo
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Thank ptyfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idu R, Gerente at Hotel Ciudad de David, responded to this reviewResponded July 6, 2013

Dear Guest,

Thank you so much for your comments.

It is very motivate for us to receive this kind of feedback. We try hard everyday to do our best to make our guest fell as comfortable as possible.

Thank´s for taking you time to let us know.

Idu Ribeiro

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Reviewed June 5, 2013 via mobile

Very clean and welcoming hotel. The service was just excellent and from all levels of the staff.
The restaurant is excellent with a wide variety of creative choices at reasonable prices. The breakfast buffet had a wide, comprehensive variety of choices and the hot choices change daily so you have variety. We would stay at this hotel again. While the price is at the high end we felt it was worth it.
Be aware that it is located in a virtual wasteland with not much around it, it's pretty blighted

  • Stayed: May 2013
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1  Thank TravelingMan804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idu R, Gerente at Hotel Ciudad de David, responded to this reviewResponded June 7, 2013

Dear Guest,

Thank you for your comments.
we really appreciate that you took your time to let us know about your perception for Hotel Ciudad de David.

It is so great that you enjoy your stay and we will be glad to serve you on your next visit.

Thank you.

Idu Ribeiro

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Reviewed May 7, 2013

My first stay in this new hotel in David was very pleasant. We stayed April 16 through 21,2013. Our room on floor 6 was quite large with 2 queen sized beds and an excellent large picture window with a view of Volcan Baru in the distance. The breakfast buffet is excellent with many good choices. We also ate dinner in the evening and it was a pleasant environment, great food, with outstanding service. Underground parking lot was nice since the rains had started and it is always nice not getting soaked. Desk service was prompt,friendly and great also. Only negative was the small sized pool--but it worked when we returned hot from the days touring.

Room Tip: Try to get a top room with a view of Volcan Baru.
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  • Stayed: April 2013, traveled with family
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1  Thank Ted B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idu R, Gerente at Hotel Ciudad de David, responded to this reviewResponded June 7, 2013

Dear guest,

Thank you for your feedback.
It is so great to receive our guest comments, especially when they´re so
exciting and sincere.
We are very glad with your visit and will be expecting your return soon.

Sincerely,

Idu Ribeiro

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Reviewed April 22, 2013

David is not chicest of towns in Panama so it is all the more surprising to find a hotel of genuine 5 star quality and at such a reasonable price. The multi-storey car park for guests, with direct access to the lifts is great for when those tropical rainstorms hit.

The restaurant is excellent, the buffet breakfast provides lots of choice and we had the superb seafood pasta for dinner one evening. All the staff and especially those in the restaurant are extremely kind and helpful and most speak reasonable English too.

I would not say there is any location in David which is better than another but for anyone flying into the newly modernised David airport, this hotel is very convenient.

For my taste, the beds are just a little too soft but that is just splitting hairs reallly.

Room Tip: Ask for a view onto Volcan Baru and also, if you are a couple, get a room with a large double rather...
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  • Stayed: April 2013, traveled as a couple
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1  Thank Packidge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idu R, Gerente at Hotel Ciudad de David, responded to this reviewResponded April 24, 2013

Dear Guest,

Thank you for your comments.

We are glad that you enjoy your stay at our Hotel. We are constantly working to improve our guest quality attention and hoping make a positive difference on their experience. Your complements give us an extra energy to do our best every day.

Thank you to take your time to let us know about it.

Cordially,

Idu Ribeiro

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Reviewed March 30, 2013

I stayed at the Hotel Ciudad de David and I really loved the service at the hotel. They had great customer service and the staff was well trained. The food at the restaurant is above average at its best. The menu is missing some variety. I would still recommend this hotel if you're staying in David.

  • Stayed: March 2013, traveled on business
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1  Thank Juliette C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idu R, Gerente at Hotel Ciudad de David, responded to this reviewResponded April 10, 2013

Dear Guest,

Thank you for your comments.
We are very thankful that you took your time to express how was your experience at the Hotel. We will take your suggestions to improve.

Wishing see you in your next visit.

Cordially,
Idu Ribeiro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Ciudad de David

Address: Calle D Norte, Ave 2da. Este, David, Panama
Phone Number:
Location: Panama > Chiriqui Province > David
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 13 Hotels in David
Price Range: $83 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Ciudad de David 3.5*
Number of rooms: 103
Official Description (provided by the hotel):
The trendy 103-room Hotel Ciudad de David is the essence of urban sophistication – a stylish, contemporary retreat that somehow manages to soothe and inspire at once. Discerning executives and holiday travelers will find our intimate David hotel perfect for experiencing one of Panama’s largest cities and the capital city of Chiriquí Province, known as an epicenter of commerce, finance and agriculture. Situated just 10 minutes from Enrique Malek International Airport (DAV) and steps from scenic Miguel De Cervantes Saavedra Park, the Hotel Ciudad de David offers unmatched access to the city’s most prestigious corporations and popular tourist attractions. ... more   less 
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Also Known As:
Hotel Ciudad De David Panama

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