This was booked on their web site. Upon inspection, the apartment was in a different building, it had no working hot water, the promised kitchenette had a little fridge turned into a minibar, one burner that didn't work and no utensiles.
We demanded a refund on the 500 dollar deposit and desk representative agreed we could stay three days to recoup most of the deposit. On the third day the owner burst in and screamed we were there illegally and started throwing the luggage around. We went to the police who would do nothing and finally had to pay another 150 for each of the three nights.
Then he wanted my passport as a security deposit and that did not happen.