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“Fantastic Staff and hotel”

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El Oasis Hotel & Restaurant
Ranked #8 of 12 Hotels in Boquete
Certificate of Excellence
Reviewed August 29, 2013

The El Oasis is a fantastic hotel,the owner, and staff make you feel at home the rooms and views are beautiful and the food and drinks are good.My family went for a reception and the owner had decoreated the outdoor area with fresh flowers and the presentation of the food was beautiful.

Room Tip: The suites with a loft are comfortable and you have two different views of the beautiful foilage
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  • Stayed: August 2013, traveled with friends
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Thank Diana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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92 - 98 of 259 reviews

Reviewed August 11, 2013

I only wish the review posted on August 4th - Wonderful Stay - would have been posted prior to our trip in mid July 2013. Thanks so much for your well thought out and detailed review. I was going to do something similar once we got back but you have covered it so well that I would only refer people to your review. I do note some additional comments below.

We stayed for 4 nights and they did clean our room every day. I imagine they clean every 3 days when you are staying for a longer time period. We stayed in Suite 1 which did not overlook the Caldera River but still had beautiful mountain views off both of our balconies. I would second the thought about the suites being in a different class than the regular rooms. Spend the extra money and upgrade as it's worth it. Our suite looked pretty much like the pictures from the other review on Aug 4th except our kitchen/living room was smaller and the kitchen did not have a table with chairs in it. It was still more than adequate for a 4 nite stay. We used both balconies quite a bit but found that we never turned the TV on once. That must have been a first!

We didn't find the big supermarket (Romero) until day 3 so we were going to the one over on the main drag. The Romero is so much bigger and nicer and it's actually closer in walking distance to the hotel. We walked pretty much everywhere except for dinner at The Rock and Panamonte for which we used our rental car. We also enjoyed a wonderful massage and facial right across the street from the hotel with Kitzie at Spa Boquete. It was an amazing treatment and so reasonably priced - I highly recommend it. Hubby and daughter also did the zipline tour and said it was one of the best they have ever done.

I also want to mention the hard working staff at El Oasis. Everyone was very helpful and made our stay that much more enjoyable. We did eat at the restaurant for dinner our last nite and the manager, Marianella, had suggested that we reserve the fireplace gazebo. It was a very memorable evening with great food, wine, and a fire going in the background to keep us cozy. I would recommend that you reserve this in advance if you are interested as it seems to be quite popular, especially with the local retirees.

Overall, our stay was great and and I would definitely stay there again.

Room Tip: Go for the suites - they are newer and much nicer.
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  • Stayed: July 2013, traveled with family
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Thank trmwilliams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2013

Comfortable room, lovely grounds, helpful staff, tasty breakfast: this was the nicest place I stayed in Panama. I particularly liked wandering around in the gardens at twilight, a cocktail from the bar in hand, listening to the river rolling by.

The only negative was one night when a group of local, retired Americans took over the restaurant. They had a singer and a guitarist playing nausea-inducing soft rock from the 1970's. It went on for about three hours, and the amplification was such that I had to flee my room. Luckily, Boquete is a lovely town with lots of charming little restaurants, so I was able to keep myself occupied until the horrible crooning was over.

Other than that one night, I adored this place. Even comes with inexpensive, easy-to-use laundry facilities.

  • Stayed: July 2013, traveled solo
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Thank Judy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2013

We stayed in Suite 5 at the El Oasis Hotel for two weeks and absolutely loved it. With that said, you should know that the El Oasis has a split personality as the regular rooms are nowhere near as nice as the suites. So this 5 star review is strictly for the suites only.

Reservations: I was very pleased with the reservation process as all my initial questions via e-mail were answered thoroughly and promptly. We reserved our room well in advance and held the room with our credit card that we provided over the phone. The manager speaks English, so you don't have to worry if you don't speak Spanish - just ask for Mrs. Olave.

Rate: The rates at El Oasis are a little strange, but worked to our advantage. If you stay in Suite 5 for one night during low season, it costs $150. If you stay for the week, it costs $550 or about $79 per night. If you stay for 1 month, the rate plummets to $990 or about $33 per night. In other words, for 2 weeks, we were paying essentially the same rate per night as the people staying in one of the much, much, much smaller rooms at the hotel. They do however tack on extra fees here and there, so be aware of that - extra person fees, extra breakfast fees and so on. If you stay long term, it does add up.

Hotel Location: The hotel is incredibly convenient to town and is only about a 5 minute walk to the central square. To put that into context, most restaurants in the center of town are at most, a 10-15 minute walk from the hotel. If you're going to stay longer, the hotel is very convenient to the Romero supermarket, the Saturday farmers' market at the Mercado Municipal and the Ceiba Bakery for fresh bread. The Tuesday artisan/food market is literally next door as well. If you're going to do excursions, most of the guides have offices that are a 5-10 minute walk from the hotel, most of them centered around the Plaza de Los Establos. At night, the way back is well lit and the road has a sidewalk, so you don't have to worry about safety or getting hit by a car. If you do need to get a taxi to go somewhere, you can either walk a few minutes to the central square where you can easily catch a taxi or ask the front desk to call you one. If you know ahead of time that you need a ride, we would highly recommend Mr. Noriel Vega. He drives taxi in town and if you give him a call (6700-2390), he will be there on time and quote you an honest price. He doesn't speak English, but if you speak Spanish, he is very chatty and can tell you a lot about the surrounding area as he lives in town. On our last day, he drove us to the airport in David for $30 which we found to be a fair price.

Room: Suite 5 is located on the second floor of the hotel along with all the other suites. It's a duplex room with the dining and living quarters on the first floor and sleeping area on the second. Along with Suite 4, it is one of the 2 suites that face directly towards the Caldera River and Volcan Baru. It's the largest and therefore the most expensive room at the hotel, but I would highly recommend that you try to book it. The room has 2 decent sized balconies, one on each level. The first floor balcony has an especially wonderful view of the volcano. Conveniently, the room also has two toilets, again one on each level. The second floor bathroom has the shower which has plenty of hot water, has incredibly good water pressure and is well stocked with soap, shampoo and conditioner. The second level is relatively small although it's big enough to fit a king size bed and a very large armoire which contains the safe and an ironing board. The first floor is quite spacious though. The kitchen has your standard appliances like a refrigerator, coffee maker, microwave oven and toaster along with a gas stove. In the cabinets, you'll find cups, plates, along with your basic kitchen equipment (pots, pans, can and bottle openers, knives, cutting boards, corkscrews, utensils, etc) to make your own meals. The pots and pans are of fairly low quality, so don't expect to pull off a gourmet meal. Just note that if you do decide to cook for yourself, you will have to buy everything including salt, pepper, oil, etc. The two things they do provide are coffee filters and paper towels. The living room is small, but comfortable - a pull out couch that turns into a bed, a coffee table and a flat screen TV. We didn't really watch TV at all, but they do have satellite/cable TV with quite a few English language channels if you need to get your fix of Big Bang Theory. My only complaint about the room is that they didn't patch up a few of the holes in the wall - one underneath the TV stand and another above the armoire. Otherwise, we were very happy with the room and could have easily stayed another two weeks. There are two things that you absolutely need to know about the rooms at El Oasis though....1. The rooms do not have any phones. There is a communal phone on the first floor of the hotel. Like us, most guests seemed to be using unlocked cell phones with local SIMs, but I'm sure this is not the case for everyone. 2. The rooms are not air conditioned. It's not really a problem in Boquete because the weather is very mild and breezy, but should there be a heat wave, I have a feeling the rooms may become uncomfortable.

Internet Access: The hotel has free wifi on 3 separate networks. The speed is pretty good, except when it rains....probably because most of the guests are at the hotel downloading the latest episode of Game of Thrones or whatever. There are also three computers in the hallways that are provided for guests. From Suite 5, I found that the Oasis Bar network was the fastest probably because it was the least used.

Food: There is a restaurant on the lower level of the hotel that is open for lunch and dinner. It's very popular with the retired folk in the area. I will add a review for the restaurant separately. For breakfast, there is a separate area on the side of the hotel where food is served from 8am - 10am. The menu is limited, but surprisingly not bad. If there are only 1 or 2 people in your room, the breakfast is included. Otherwise, they will charge you $5 per person. We've uploaded pictures of pretty much everything on the menu.

Amenities and Public Areas: It's a small hotel/inn, so there aren't many, but one great feature is that the hotel has a very good washer and dryer for guest use. It costs 50 cents per load for each machine. If you do use it, the washing machine takes around 30 minutes while the dryer takes a little under an hour. They do not provide laundry detergent, so you should either bring your own like we did or just walk over to the Romero and buy a small box for a few dollars. As for public areas, there is a small lounge with a communal refrigerator, but I never saw anyone there. The gardens in the back, however, are quite nice and they've planted many flowers which attract a variety of birds including some beautiful hummingbirds.

Service: Overall, we found the service to be very friendly and pleasant. The manager, Mrs. Olave, speaks English, but I'm not sure about the other employees. It would be helpful if you spoke at least a little Spanish. The staff cleaned our room every three days - I'm not sure if this was for all guests or just for longer stays. It wasn't really a problem for us because we could always just ask them for more shampoo or towels at any time. And just so you know, when I say clean, I mean these women CLEAN the room. They changed all the bedding and sheets and scrubbed the bathrooms and mopped the floors like they did in the days of yore. The front desk is a little strange because it's not manned all the time during the day because the staff sometimes get called away to do random tasks around the hotel. It never really affected us, but I can imagine that it's a problem if you go to check-in and nobody is there. If this happens during business hours (8a - 5p or so), you can....1. Wait a few minutes and hope somebody comes back to the reception desk. 2. Find one of the cleaning ladies who might be able to help you. 3. Go to the main office. If you decide to do the latter, then if you're looking at the hotel from the street, you'll notice that there is a path that heads towards the right. Follow it past the garage (most likely you will see a white pickup truck and a Hyundai SUV) and to the little outdoor dining area (the breakfast area). If you go between 8a and 10a, you'll find the staff serving breakfast there. If you go after that time, go through the door and you'll find yourself in a place that looks like a living room. In the back left, you'll find the main office where you will most likely find the manager.

Miscellaneous: The hotel is definitely located in the quieter part of town on the "other side" of the Caldera River, but this does not mean that it's silent. In fact, I don't think anywhere in Boquete is silent. In the morning, quite a few birds begin to sing at dawn and you will start hearing the neighborhood roosters crowing. During the day, you will hear the occasional cars and trucks honking their horns as they greet their neighbor or cousin. Neighborhood kids are screaming and laughing and everyday at noon, you will hear the fire station test their sirens. As night falls, you will hear the local dogs barking, the local marching band practicing and on some nights, you will hear music from the restaurant below. Late at night, things quiet down a little and you can hear the river, but occasionally, you will still hear the stray dogs barking. We found the myriad noises to be quite pleasant and part of Boquete's charm, but you shouldn't expect complete silence on the "quieter" side of the river. If you go farther away from town, it might be a little quieter, but you will still hear the birds, the dogs and the roosters which seem to be ubiquitous in Chiriqui. Lastly, don't be tempted to leave the windows and balcony doors open without the screens. Bugs do get in and on one occasion, we had to chase a little gecko out of the room.

Conclusion: We loved our stay at El Oasis. It's far enough from town that we feel like we can escape the busy parts of town, but it's close enough that everything is still within walking distance. In the morning, it's great to be able to prepare your own coffee and relax on the balcony, listening to the birds and the river while admiring the volcano. Suite 5 is especially comfortable and would highly recommend it to anyone staying in Boquete, especially for longer stays.

  • Stayed: July 2013, traveled with family
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8  Thank dart95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2013 via mobile

We stayed in a slandered room for $70 a night I reserved for 2 nights. We are only staying for one. The bathroom was gross. It smelled like urine. It was also tiny. I touched the toilet when I had to climb in the shower. It was pretty noise to. The lock on the door was pretty flimsy to. When I got up to use the bathroom there were dead bugs all over the sink!! Like over a 100! But when we said we were not going to stay both nights they said no problem. Some hotels would still charge.

  • Stayed: June 2013
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Thank Jzazzzjh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2013

We arrived unavoidably late at night; and the hotel still honored our reservation. The room was spacious enough with a clean, comfy queen-sized bed and thankfully hot water. The hotel was as quiet as it could be to be smack-dab in the middle of everything; and at night the sound of the river flowing past was mesmerizing. There are nice tvs, ceiling fans, and wifi in the rooms. The next morning we enjoyed the local tipico breakfast (including yummy hojaldres) and hot rich coffee with thick cream. Fair price, nice staff, and within walking distance of anything else!

Room Tip: The rooms facing the river tend to be a bit quieter....but Boquete is not a quiet place - everyone h...
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  • Stayed: May 2013, traveled as a couple
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Thank StuartandDenese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerOasis, Propietario at El Oasis Hotel & Restaurant, responded to this reviewResponded May 18, 2013

Dear Denese,

Thank you for your review! We are glad that you enjoyed your stay in El Oasis and that you were pleased with our accommodations and service. Thank you for choosing Boquete and our hotel as your destination!

We appreciate your business!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 25, 2013

we had a standard room and next time would opt for a larger room - it was a little cramped. encountered the all too frequent weird showers in Panama - this one was hot hot all the time - very difficult to regulate - but better than most. loved the beautiful outdoor gardens, pools, fountains, open air dining in the gazebo, and the outstanding flowers! very convenient location.

  • Stayed: April 2013, traveled as a couple
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Thank LJKLJK768
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerOasis, Gerente at El Oasis Hotel & Restaurant, responded to this reviewResponded May 18, 2013

Dear customer, Thank you for sending us your review! We are glad that you enjoyed our hotel and our new additions to our garden. We put every effort to make sure our customers have the best experience in our hotel. We hope that you choose us again in future visits to Boquete.

We appreciate your business!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about El Oasis Hotel & Restaurant

Address: Ave. Buenos Aires, Boquete, Panama
Location: Panama > Chiriqui Province > Boquete
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Boquete
#4 Family Hotel in Boquete
#6 Romantic Hotel in Boquete
Price Range: $73 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Oasis Hotel & Restaurant 3*
Number of rooms: 17
Official Description (provided by the hotel):
We are El Oasis, a countryside styled hotel inspired in our mountain farm of the same name.El Oasis offers comfortable rooms and suites for short and long stays, breathtaking views of our gardens and the mountain landscapes, and the attentive and personalized service that has made us the favorite destination of travelers seeking added value in their Boquete experience.When you are back from your explorations and the many activities around Boquete, enjoy an exquisite dinner in our Restaurant in the riverside of the Caldera River. ... more   less 
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Also Known As:
El Oasis Hotel And Restaurant
El Oasis Boquete
El Oasis Hotel Boquete

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