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“Great place in beautiful area”
Review of The Haven and Spa

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The Haven and Spa
Ranked #1 of 11 Hotels in Boquete
Certificate of Excellence
Stateline
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great place in beautiful area”
Reviewed October 16, 2012

The staff couldn't have been nicer. The facility was clean and well appointed. I got sick in the Darien before I came and the staff was so helpful in finding a Doctor along with recommendations of restaurants and activities.

  • Stayed October 2012, traveled with family
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Helpful?
1 Thank Susan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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337 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
Cleveland, Ohio
Level 4 Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed October 14, 2012

Beautiful hotel. For starters, they have great communication, and are very quick with responding to email. Our room was small, but the bed was very comfortable, and we had a nice porch with flowers and a lemon tree outside, and hummingbirds seemed to enjoy the both of them. The bathroom is gigantic with his and hers sinks, and the showerhead is probably what God uses when he takes a shower. Nice gym, spa, and relaxation room. The owner sought us out part way through our stay just to make sure we were enjoying ourselves and to see if there was anything else he could do. Reception is great, and when we were too lazy to walk into town for dinner after a long day of hiking, they ordered delivery for us. Free 30 minute massages were included in our stay, but they upgraded them to hour-long massages for only $20. Short 5-10 minute walk into town. Outstanding hotel, and would definitely stay here again.

  • Stayed October 2012, traveled as a couple
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Helpful?
3 Thank RexBannerHasPuppies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 24, 2012

Very nice hotel. Personal touch everywhere. Rooms are a bit small but nice porches make up for it. Recommend it for great get away. The town of Bougete is very close but will need to drive unless up for lang walk

  • Stayed September 2012, traveled as a couple
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Helpful?
3 Thank TravelLloyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Las Vegas, Nevada
Level 4 Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 23, 2012

Overall the hotel was beautiful and very quiet. It's quite near town but still a car ride. I didn't take advantage of the spa services but did use the pool and hot tub which were nice.
The rooms were well appointed and looked out into a garden, the bathroom was huge as was the shower.
There was a common room behind the main desk but it closed early in the evening as did the pool. There was no one manning the desk or phone at night which was a little disconcerting. I think that I saw a night watchman but not sure. Fortunately we had no need to call the desk but would have liked to know who to call in case of a unanticipated event.
The staff was very nice but not very knowledgeable about the area.

  • Stayed June 2012, traveled as a couple
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Helpful?
2 Thank hannahholden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The-Haven-Spa, Owner at The Haven and Spa, responded to this review, September 24, 2012
Thank you for your review, we greatly appreciate them all. Yes our facilities close at 7.00 and we do have a night watchman however, we are very sorry to hear you could not find our after hours telephone number in your information folder in the room - we will make sure it is easier to find in future. Many thanks for your help, to improve services for all our future guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 18, 2012

I can't say enough about this wonderful place. It has the nicest staff, the best quality of everything in the rooms for a luxurious retreat. It is like a slice of heaven. We came in literally as they were locking the doors to end their day and they made us feel like family. They were great to show us our room which we didn't have reserved because we were not on a set schedule. They even sent us to a great hidden restaurant "The Rock" we would have never found on our own. The grounds are beautiful and well kept. We wished we could have stayed longer and really hope to come back and visit again. Thank you for the wonderful service!

Note: Their pictures don't completely do it justice as it is even better than we imagined.

  • Stayed August 2012, traveled with family
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Helpful?
2 Thank Luv2scuba2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Level 4 Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 12, 2012

I booked the Haven based on the gym and the modern amenities the facility advertised. I was pleasantly surprised that these features were just the part of this amazing property. The room was immaculate and well appointed. The bathroom was amazing (and huge) with a shower worthy of remodel magazines. The gym did not disappoint either as it was better equipped than the gym to which I belong at home. The staff were eager to help and genuinely pleasant. The walk to town is on a peaceful residential street. Late checkout was not a problem. The rooms are also dvd equipped and there is a nice library of movies from which to choose for the in-room nights. After long days of rafting or hiking it was a perfect oasis to which I could return.

  • Stayed August 2012, traveled solo
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Helpful?
2 Thank Itsgotimepaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boquete, Panama
Level 3 Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 7, 2012

We loved The Haven. The room was beautiful and the shower was excellent. From the facilities, which include a wave pool, great sauna, workout room to the massages, we could have lived here forever! We are moving to Boquete and will cannot wait to become members of the spa.

Room Tip: We upgraded our room to a suite. The regular rooms are quite small.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ptraveler1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Haven and Spa

Property: The Haven and Spa
Address: Ave A Oeste, Boquete 0413, Panama (Formerly The Haven Hotel and Spa)
Phone Number:
Location: Panama > Chiriqui Province > Boquete
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Boquete
#1 Romantic Hotel in Boquete
#1 Spa Hotel in Boquete
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Haven and Spa 3.5*
Number of rooms: 8
Official Description (provided by the hotel):
The Haven Spa it set in a quiet location yet it's only 1km from town. The facilities include - fully equipped gym, exercise pool, infrared saunas, steam, yoga center, Jacuzzi, relaxation areas and garden. This is a truly tranquil place (minimum age is 18), a child-free zone. Rooms have AIR-CON, large bathrooms with two sinks, comfortable (pillow top mattresses) king size beds, ceiling fan, flat scene TV and DVD, coffee and tea making facilities, safe deposit box, quality sheets and towels, use of robes, mini fridge, hair dryer, outside terrace, parking, etc. Two rooms are standard with one queen bed and kitchenette. International practitioners, spa and health treatments. By car 2 minutes, walking 8 to 12 minutes. Lots of restaurants are close by. ... more   less 
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Also Known As:
The Haven Hotel Boquete

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