We are very sad to write this review of such a lovely place, as we have traveled all over and stayed at hundreds of hotels, B@Bs, and cottages and have always been happy even if something was not perfect, including the hosts, as we are really laid back.
My husband and I stayed in the Great Tinamou cottage for 12 days ( It was very nice, homey, clean...) Hans (one owner) was very sweet and helpful to us about the area, and we always had positive exchanges with him, but we had a few exchanges with, and one request, from his wife Terry (the other owner) that will keep us from ever returning or recommending Tinamou to anyone.
At the beginning of the stay, she approached us and said that the maid informed her that she saw that one of us had slept on top of a bed comforter one night. (I said the bed was hard for me in the small bedroom, so I laid on top of it one night to soften it....) She responded, "You cant do that." She went on to say that I could not sleep that way because it is made of real feathers and will flatten it and that the comforter came all the way from Holland....as she went on about her precious comforter, she did not offer any solution, apology, or alternative. Shocked, I asked her if she could make the bed softer by using an extra pillow top. Here, I was coming up with a solution, not her, after such an invasion, but I felt side-blinded in the moment. She added a blanket underneath, it didn’t work...but the issue was that we were being invaded and micro-managed on how we slept.
As former rental property owners ourselves, and my husband being a 17 year employee at a 5 star hotel in New York City, part of running hotels and B@B's is the planning for wear and tear on bedding, furniture, etc., and if owners are concerned and picky over some "special" bedding, it has no business being in a rental property.
A few days later, my husband nicely asked her if he could get some laundry done, (just a couple pairs of shorts and t shirts) maybe by Maria, the house cleaner? as she was already laundering towels, sheets, etc. . Terry responded "Oh NO, no, no,!!! She can’t do that!! My god, she is pregnant." We knew that. When we met her, we all talked and giggled about her "baby on the way", plus we are not blind and callous. Her response to our question had us feeling as if we just asked for some horrible thing. We actually gave her a ride home one night when we saw her on the road walking home from her job there, at night, alone, pregnant. It was just an innocent question. We politely said ok, we understood, but were left cold.
We have never in our many years of travel had a manager or owner encroach on how we sleep in the bedding.
For the rest of our stay, we avoided making any extra contact with them, like booking tours, accept some directions from Hans, and went about the rest of our vacation relying on people in town of Boquete, and elsewhere for our questions, concerns, and needs.
- Official Description (provided by the hotel):
- Tinamou cottage. Located 5 to 10 minutes by car from the Boquete center (now all asphalt road !). Three romantic cottages with all comfort amongst nature. Privately situated in the jungle on the 22 Acre Habbus de Kwie estate. Imagine waking up in the morning with an orchestra of birds. Starting your day with delicious breakfast on your own private porch overlooking the jungle...While sipping one of the fines coffee on the world. Every morning a different Boquete coffee to taste ! Specially bird watchers and the nature lovers are invited to stay. Hope to meet you soon Terry & Hans ... more less