We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“good hotel”
4 of 5 bubbles Review of Hilton Salalah

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hilton Salalah
Ranked #5 of 18 Hotels in Salalah
Certificate of Excellence
veendam, The Netherlands
1 review
“good hotel”
4 of 5 bubbles Reviewed January 23, 2014

price for beer too high. hotel nice and clean! location good close to work. for tourist a little bit out of city center. service very good and helpfull. for a sun vacation the best place. rooms are very quiet.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Hermannus R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nader H, Manager at Hilton Salalah, responded to this review, January 25, 2014
Dear Hermannus R , We would like to take this opportunity to thank you for the time you took to send us this message regarding your recent stay in our Resort. We are pleased to note that in general you enjoyed your time with us and that we were able to make your experience memorable. Looking forwarded to welcoming you back to our resort till then, wish you and your good family all the best.
Have a very nice day!
Nader Halim
General Manager
Hilton Salalah Resort
nader.halim@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

962 reviews from our community

Traveler rating
    453
    314
    132
    50
    13
See reviews for
228
312
76
205
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
  • Arabic first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed January 22, 2014 via mobile

I don't want to sound negative, because really it wasn't bad. However there were some simple things that could've improved the overall impression.

Upon arrival we've been informed that our room is ready (earlier than expected). Positive. However the room has two single beds. Negative. (Especially for a newly wed couple).

The issue was resolved quickly and we were even sent a lovely complimentary cake.

The hotel is mostly occupied by middle-aged guests from Northern Europe who escape the frost on an "all in" package charter tour. It's not a party place. Very peaceful. Good for kids too.

The hotel has a number of restaurants and bars all of which are ok, albeit rather expensive.

We were bothered by mosquitos. When asked at the reception it was suggested we buy a cream. Negative. This is not the answer you expect at a 5 star resort. Midnight hunt with towels and newspapers took care of that, but this isn't the most efficient solution. Hotel staff take note. There are special anti mosquito gadgets YOU can by at the shop.

Moving around is best done in a rented car. There are taxis that tend to cost 7 Riyals (20 USD), which is unreasonable. If you don't mind walking 100m, you can catch a cab from the street for 1,5-2 riyals (6-7 USD), which is acceptable. Exploring the regional landmarks can be done by yourselves or with a guide. A good local guide with an SUV will charge around 65-80 riyals for a 6-7 hour excursion. It is worth sharing that price between 4 travellers.

The beach is nice, but the view is a little obscured by the local port which is nearby.

The region has a different climate to the rest of GCC. In the summer there is a monsoon season. The whole desert turns green. To enjoy this you should come in August - September.

Stayed January 2014, traveled as a couple
Helpful?
Thank Dimtorch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nader H, Manager at Hilton Salalah, responded to this review, January 22, 2014
Dear Dimtorch, Thank you very much for choosing to stay at Hilton Salalah Resort, Sultanate of Oman and for taking the time to write to us. I would like to start my reply with an appreciation note for the constructive feedback and pointing to the good things which you have experienced in our resort. Kindly be acknowledged that your comments are noted and will be communicated with the concerned departments. Please feel free to contact me personally for the next visit while I ensure you that the team and I will do the utmost to accommodate all of your requests and preferences. Looking forwarded to welcoming you back to our resort till then, wish you and your good family all the best.
Nader Halim
General Manager
Hilton Salalah Resort
nader.halim@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed January 19, 2014

Am writing this on behalf of myself and colleagues.
We recently stayed at the Hilton Salalah. There were more than 25 of us patronizing the hotel, as we were there for a company retreat. After checking in around 10.30pm after a long flight, I found out that my ground floor balcony door could not be locked. Called the reception and they sent an engineering staff, who took almost an hour to sort out the problem. By then it was almost midnight and I had an early start the next day. I called reception to make a complaint that the room should have been checked before any guest checks in. The response I got from the reception was I have the right to complain if I want and that they can't stop me. I asked for late checkout on the departure day. The response I got was to keep trying and maybe I might be lucky. The reception staff told me to try again in the night before, and when I did, I was told to try again next morning. When I checked again with reception the next morning, they asked me to try again in two hours, and it went on and on, and finally, I got the same answer: hotel was full, no way I could get a late check out beyond 12 pm - not even an hour. on the first night, I called about the noise outside by the pool due to a party going on, and the response from the reception was they could not do anything about that, and the party would end by 2.30am.

Overall all my colleagues were very disappointed with the poor service - guests get locked out of their room before check out time. Card key was automatically disabled at 12pm, regardless of whether the guests have checked out or not. Extremely inflexible. Also around 10.30 am onwards of the check out day, hotel staff started knocking on doors to constantly remind guests to check out, and also kept calling the guest on the phone to ask if they were ready to check out.

Very unprofessional. Hotel staff did not apologize or pretend to be apologetic at all but blamed their system for this.

Poor quality of food in the hotel - not worth the price.

No wireless in room and everything must be paid for. I had to request for slippers and bathrobe. No cotton bud or vanity set provided unlike other hotels in the same category.

Better off staying in Crowne Plaza hotel. Better value for money. Hilton Salalah is TOO EXPENSIVE.

Overall a lousy experience - paying 4/5 Star hotel price but getting 2/3 star service.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank WillC426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nader H, Manager at Hilton Salalah, responded to this review, January 21, 2014
Dear WillC426, I would like to start my reply with an appreciation note for the constructive and detailed feedback. Meantime, please accept my apology for not having the recent stay up to your expectation . Rest assured that the management has seriously taken your valuable comment into consideration for the immediate action.Looking forwarded to welcoming you back to our resort till then, wish you and your good family all the best.
Nader Halim
General Manager
Hilton Salalah Resort
nader.halim@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed January 14, 2014

Have just had a two week's of Bliss at the Hilton Salalah, Oman...
Fantastic weather, Beautiful hotel, Warm friendly staff and excellent food, Needless to say I returned to work in the UK fully recharged for 2014.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KellyO423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nader H, Manager at Hilton Salalah, responded to this review, January 15, 2014
Dear KellyO423, Many thanks for your constructive feedback and for giving us the chance to know about your experience. Pleased to learn about your satisfaction with your stay and looking forwarded to welcoming you back to our resort .Till then, wish you and your good family all the best.
Nader Halim
General Manager
Hilton Salalah Resort
nader.halim@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed January 13, 2014

I have had nothing but good vibes all through my visits to Hitlon Hotels. All Hilton hotels and affiliates were a breathe of fresh air and will definitely take my family back to pure bliss, professionalism and respect. Thank you Hilton for a great stay as always!!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Dj M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nader H, Manager at Hilton Salalah, responded to this review, January 15, 2014
Dear Dj M, Thank you very much for your nice comment and looking forward to welcoming you back to our resort in the near future, till then, wish you all the best.
Nader Halim
General Manager
Hilton Salalah Resort
nader.halim@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mannheim, Germany
1 review
4 of 5 bubbles Reviewed January 13, 2014

very pleasant overall athmosphere. very comitted and friendly staff. There is nothing more to say. It's nonesense that trip advisor requiers at least 200 characters for this assesment!_abcdefghijklmnopqrstuvwxyz!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jochen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nader H, Manager at Hilton Salalah, responded to this review, January 15, 2014
Dear Jochen K , I would like to start my reply with an appreciation note for the constructive feedback and pointing to the good things which you have experienced in our resort. We are pleased to note that you enjoyed your time with us and that we were able to make your experience memorable. Looking forwarded to welcoming you back to our resort till then, wish you and your good family all the best.
Nader Halim
General Manager
Hilton Salalah Resort
nader.halim@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
4 of 5 bubbles Reviewed January 12, 2014

Nice hotel and friendly service, location is very near to port, convenient for our work, hotel beach view is good. rate is ok, can acceptable and staff very nice attitude,feel like staying at home. Nice hotel and friendly service, location is very near to port, convenient for our work, hotel beach view is good. rate is ok, can acceptable and staff very nice attitude,feel like staying at home.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Guo D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nader H, Manager at Hilton Salalah, responded to this review, January 12, 2014
Dear Guo D , Thank you very much for you nice comment and looking forward to welcoming you back to our resort in the near future, till then, wish you all the best.

Nader Halim
General Manager
Hilton Salalah Resort
nader.halim@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Salalah hotels
9.2 mi away
Crowne Plaza Resort Salalah
19.3 mi away
Fanar Hotel & Residences
19.1 mi away
Juweira Boutique Hotel
Juweira Boutique Hotel
#3 of 18 in Salalah
4.5 of 5 bubbles 340 reviews
Show Prices
Show Prices
Show Prices
12.5 mi away
Salalah Beach Resort Hotel
4.3 mi away
Salalah Gardens Hotel
Salalah Gardens Hotel
#8 of 18 in Salalah
4.0 of 5 bubbles 84 reviews
0.0 mi away
IntercityHotel Salalah
IntercityHotel Salalah
#7 of 18 in Salalah
5.0 of 5 bubbles 29 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Salalah? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Salalah

Property: Hilton Salalah
Address: Sultan Qaboos St, Po Box 699, Salalah 211, Oman
Phone Number:
Location: Oman > Dhofar Governorate > Salalah
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Salalah
#5 On the Beach Hotel in Salalah
#5 Luxury Hotel in Salalah
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Salalah 4*
Number of rooms: 147
Official Description (provided by the hotel):
The Hilton Salalah Resort is a relaxing retreat, surrounded by vibrant bougainvilleas and lush palm groves. This beachfront Salalah hotel is set amidst landscaped gardens and all of the Salalah hotel rooms and suites offer tranquil views of the Indian Ocean and Arabian Sea, as well as the dramatic Dhofar mountain range. Relax by the Hilton Salalah Resort's freeform pool overlooking the white-sandy beach, browse the shopping arcade, work out in the gym or unwind in 6 restaurants and bars at this Salalah hotel. Dine on fresh seafood at Palm Grove Restaurant or enjoy authentic Arabic Cuisine at Al Maha Restaurant. Sip your favorite cocktails in Sea Breeze Bar, located on the stunning beachfront, or treat yourself at Sheba's Steak House with premium steaks, flavorful sauces and matching wines. Pamper yourself with an outdoor massage in one of the Caribbean style beach pavilions at this Salalah hotel, entertain the kids in the playground or enjoy a day sightseeing and visit the Old Souk, the Bird Sanctuary or follow the Frankincense trail. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton Salalah reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Salalah Hotel Salalah
Hilton International Salalah

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing