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“Good value for the money”

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Tulip Inn Downtown Muscat
Ranked #1 of 10 Hotels in Ruwi
Bengaluru, India
1 review
“Good value for the money”
Reviewed March 17, 2014

The hotel is well located , right in the heart of the city. Good and well behaved staff. Had a good time there. The room are quite big and has nice ambience, with a mini bar in it. The bar was quite relaxing.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vinoth_sasidharan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmanHotels, General Manager at Tulip Inn Downtown Muscat, responded to this review, April 14, 2014
Dear Vinoth,

Thank you for visiting Ruwi Hotel and forwarding your comments on Trip advisor. We are very happy to hear that you have had a wonderful experience at Ruwi Hotel.

My staff and I are delighted to learn that you have enjoyed the location and service standards of the hotel. Upon your next visit to Ruwi Hotel, I recommend you to experience our evening Dhow cruise tour / Dolphin watching tour or day tour to desert night camp which are organized by the hotel.

I thank you once again for posting your comments on trip advisor and wish you all the very best for a great future.

Yours sincerely,

Harsha Theverapperuma
General Manager
Ruwi Hotel-Muscat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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467 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (92)
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southernengland
Level 6 Contributor
165 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed March 6, 2014 via mobile

Ruwi is in the business quarter of Muscat and so is not exactly in the centre of things. Muscat is spread out over a vast area but is quite accessible by cab for about 5 OMR. We were contacted by the staff before our arrival and a car was waiting to collect us at the airport. On arrival fresh fruit was waiting for us in our very clean room. The staff were always on hand to help with any queries we had on our three day stopover. Complimentary breakfast was excellent as were all snacks we purchased whilst lounging by the pool. Would recommend

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank garlic1927
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmanHotels, General Manager at Tulip Inn Downtown Muscat, responded to this review, March 10, 2014
Dear Garlic1927,

Thank you for your visit to Ruwi Hotel and forwarding your comments on Trip advisor. We are very happy to hear that you have had a wonderful experience at Ruwi Hotel.

My staff and I are delighted to learn that you have enjoyed the location, breakfast buffet. bedrooms and service standards of the hotel. Upon your next visit to Ruwi Hotel, I recommend you to experience our evening Dhow cruise tour / Dolphin watching tour or day tour to desert night camp which are organized by the hotel.

I thank you once again for posting your comments on trip advisor and wish you all the very best for a great future.

Yours sincerely,

Harsha Theverapperuma
General Manager
Ruwi Hotel-Muscat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich, Germany
Level 3 Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 4, 2014

This hotel is located next to an expressway and the rooms on this side are noisier than those on the mountainside, because I stayed in both. The mountainside rooms were numbered even, wheras the expressway side were numbered odd.

The bed in my room was very comfortable and the room was generally clean and tidy. Wifi worked very well in the room, this is a big plus point. The TV had many different channels in various languages, the mini bar was well stocked and alcohol was available and was not too expensive. I slept well at this hotel.

Breakfast was plentiful, buffet style but always hot. Breakfast service was very polite and attentive.

Reception staff were polite but I felt that the lady behind reception was surly.

I had trouble getting recommendations / directions from the reception staff so I can say that Woodlands Indian restaurant was very good and licensed, and is within walking distance of the hotel. The large KM supermarket is near to the hotel and is very well stocked.

Room Tip: An even numbered room will be mountainside, I think.
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  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank duncanbradshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmanHotels, General Manager at Tulip Inn Downtown Muscat, responded to this review, March 10, 2014
Dear Duncan Bradshaw,

Thank you for your visit to Ruwi Hotel and forwarding your comments on Trip advisor. We are very happy to hear that you have had a wonderful experience at Ruwi Hotel.

My staff and I are delighted to learn that you have enjoyed the location, breakfast buffet. bedrooms and service standards of the hotel. However your concerns about the service standards of the front desk staff had been addressed.

Upon your next visit to Ruwi Hotel, I recommend you to experience our evening Dhow cruise tour / Dolphin watching tour or day tour to desert night camp which are organized by the hotel.

I thank you once again for posting your comments on trip advisor and wish you all the very best for a great future.

Yours sincerely,

Harsha Theverapperuma
General Manager
Ruwi Hotel-Muscat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 4 Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed March 1, 2014 via mobile

The hotel is located just off a major highway and is very easy to find if you are driving from the airport, plus it's well situated as a base to explore Muscat from. The bar is also ok and the service in particular in the bar was very friendly.

However, the hotel was rather run down. Rooms looked tired and in need of a refresh... basics like very worn fixtures and furnishings. Even towels and linens were noticeably old and were often grey or frayed.

Muscat is not a cheap place for hotels and the Ruwi Hotel is just about ok as a base from which to sleep and explore. However, the overall condition of the place per above does let it down. If I was back in Muscat I would try to find another option around the same price point, rather than go back to this hotel.

Stayed February 2014, traveled solo
Helpful?
1 Thank vonhumperdink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmanHotels, General Manager at Tulip Inn Downtown Muscat, responded to this review, March 10, 2014
Dear Vonhumperdink,


We at Ruwi Hotel- Muscat, sincerely thank you for patronizing our hotel and posting your valuable comments on trip advisor.

We are pleased to hear the positive feedback of yours on the location of the hotel. The Ruwi Hotel has under gone many changes during the past year, upgrading the swimming pool area, the rooms, refurbishment of gymnasium and complete replacement of linen. However we wish to invite you once again to Ruwi Hotel to experience the difference.

I thank you once again for posting your comments on trip advisor and wish you all the very best for your future endeavors.

Yours sincerely,

Harsha Theverapperuma
General Manager
Ruwi Hotel-Muscat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aniak, Alaska
Level 4 Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed February 25, 2014

My wife and I needed a nice, clean and quiet hotel in Oman and we found it in the Ruwi Hotel. The hotel provided a free airport shuttle and it was clean and quiet. My wife enjoyed her stay as well! She is my gauge on the quality of a hotel. For the few days we were there, we mostly hung out at the hotel. It seemed to do a thriving business with mature bus tours. The location was good and was a 5 OR taxi ride to the Mutrah Souq, which is worth a visit. I would recommend this hotel to mature couples needing a clean, quiet reasonably priced hotel in the Muscat area.

Room Tip: We asked for a quiet room off the main street and we did get it, but the rooms are quiet anyway.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steven P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmanHotels, General Manager at Tulip Inn Downtown Muscat, responded to this review, March 10, 2014
Dear Steve754058,

Thank you for your visit to Ruwi Hotel and forwarding your comments on Trip advisor. We are very happy to hear that you have had a wonderful experience at Ruwi Hotel.

My staff and I are delighted to learn that you have enjoyed the location, breakfast buffet. bedrooms and service standards of the hotel.

Upon your next visit to Ruwi Hotel, I recommend you to experience our evening Dhow cruise tour / Dolphin watching tour or day tour to desert night camp which are organized by the hotel.

I thank you once again for posting your comments on trip advisor and wish you all the very best for a great future.

Yours sincerely,

Harsha Theverapperuma
General Manager
Ruwi Hotel-Muscat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Graz, Austria
Level 3 Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed February 25, 2014

Ruwi Hotel is a nice 3 star Hotel in a good location and with very friendly staff and good service.We spent two nights there and enjoyed it very much.Try to get a room towards the Pool side on one of the upper floors.The Breakfast buffet offers all kind of different dishes and even some Indian food.Good Rates via booking.com and on there web site.Across the road is a nice
Indian Buffet Restaurant with all you can eat for OMR 3.50 open for Lunch and Dinner.

Room Tip: Try to get a Room towards the Pool side and on the upper floors(6th Floor and above)
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  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kosaken9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmanHotels, General Manager at Tulip Inn Downtown Muscat, responded to this review, March 10, 2014
Dear Kosaken9,

Thank you for your visit to Ruwi Hotel and forwarding your comments on Trip advisor. We are very happy to hear that you have had a wonderful experience at Ruwi Hotel.

My staff and I are delighted to learn that you have enjoyed the location and service standards of the hotel. Upon your next visit to Ruwi Hotel, I recommend you to experience our evening Dhow cruise tour / Dolphin watching tour or day tour to desert night camp which are organized by the hotel.

I thank you once again for posting your comments on trip advisor and wish you all the very best for a great future.

Yours sincerely,

Harsha Theverapperuma
General Manager
Ruwi Hotel-Muscat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ahrensburg, Germany
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 24, 2014

We spent two weeks in the Ruwi Hotel. We booked this hotel for our holidays because of the good cost-performance ratio and central position in Muscat.
Our room was comfortable, clean and quiet. The room service fullfilled all our wishes.
Within the hotel are two restaurants and two bars. They offer tasty, reasonable priced dishes/snacks and drinks. Several kinds of beer are available as well as red and white house wine for prices similar German prices. For breakfast a variety of tasty dishes - most in indian style, as well as fruits and cakes - were available. The service staff was very friendly and responded quickly.
Furthermore we could use the pool (including a pool-bar), two computers, meeting rooms, a fitness center. Shuttle service had been offered from and to the airport and to the private beach of the hotel.
At the beach a restaurant, beach loungers and parasols are available. Diving and snorkeling trips can be booked there.
The reception staff offered an excellent service. We had no problems to communicate in English language. They fullfilled all our wishes. They helped us to organize some trips to the mountains and to the desert. Even non-standard trips had been managed without any problems. A guide (one of the receptionists) came along with us and took care of our well-being.
Summary: All our expectations had been exceeded. We spent amazing days in the Ruwi hotel. Thanks to the service staff. Special thanks to our guide Shanavas.

Room Tip: We asked for a quiet non-smoker room by email in advance and got it without any problems.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Isolde22926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmanHotels, General Manager at Tulip Inn Downtown Muscat, responded to this review, March 10, 2014
Dear Isolde22926,

Thank you for your visit to Ruwi Hotel and forwarding your comments on Trip advisor. We are very happy to hear that you have had a wonderful experience at Ruwi Hotel.

My staff and I are delighted to learn that you have enjoyed the location and service standards of the hotel. Upon your next visit to Ruwi Hotel, I recommend you to experience our evening Dhow cruise tour / Dolphin watching tour or day tour to desert night camp which are organized by the hotel.

I thank you once again for posting your comments on trip advisor and wish you all the very best for a great future.

Yours sincerely,

Harsha Theverapperuma
General Manager
Ruwi Hotel-Muscat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tulip Inn Downtown Muscat

Property: Tulip Inn Downtown Muscat
Address: P. O. Box 2195, Ruwi 112, Oman (Formerly Ruwi Hotel)
Location: Oman > Muscat Governorate > Ruwi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 10 Hotels in Ruwi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Tulip Inn Downtown Muscat 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
The Tulip Inn Downtown Muscat Hotel is located in the heart of the city centre overlooking the capital’s main business and banking district and within close proximity to Ministries, Oman’s Capital Market Authority (CMA) as well as some of the popular tourist attractions. 25 km of scenic drive from the Muscat International Airport bring you to the hotel. Renowned as one of the best 3 stars hotels in Muscat, Tulip Inn Downtown Muscat Hotel is ideally the best place to stay for business travelers or tourists alike. With its archetypal fortress-style building, 100 well-furnished and spacious guest rooms and duplex Suites, elegant restaurant, a multi-purpose conference room, recreational centre, free WIFI and free self-parking are also provided. This hotel in Muscat is sought after by many who enjoy its traditional Omani hospitality which is complemented by an international standard of service. ... more   less 
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