The tagline for this resort is 'Fivestar Naturally'; this is where the 5 star rating ends. From the outset the resort service started out poorly, upon arrival there was no parking inside the resort due to an event, therefore the only option for resident guest was to park 5 minutes walk away in the sun, despite the resort claiming Valet parking. Then the Checkin did indeed take 30mins.
The best part for us was that we were upgraded to a premium villa which was absolutely lovely. despite a poor view and no internet the villa was great.
However the minibar was empty (despite what the brochure said), we called room service to fill it, they almost did but with every item already charged to our bill regardless of whether we drank any of it.
The facilities were pretty poor, the steam tunnel was not functional (though no sign to indicate this) even if it was functioning it was full of lizards and algae. The pool area was fine though there was a severe lack of loungers. There were only half the Jacuzzis working though both of them had around 10-20% of their tiles missing which makes for uncomfortable sitting. We tried to hire bikes as the resort is quite expansive but instead of being free with a refundable deposit as claimed in the brochure the staff member seemed to claim it was a fixed non-refundable fee, this was despite my partner being able to communicate with them in native tongue.
The largest let down was the evening meal, the resort claims 3 restaurants and a bar, of the 3 restaurants only one was open, the others appeared not to have been open in months, the one which was open only served a fairly limited buffet charged at 16 RO (£20) per person, there was no al a carte options which was quite frankly disgusting. In fairness we could have had room service which was al a carte. We made our way to the bar for a nightcap, apparently it was a wine night, though it was full of men only with the only women being from the live music. Not overly family or couple friendly.
We did not end up using the spa as only one person was working meaning we would have to wait a long time for availability which was a problem with a quick weekend break from muscat.
Considering the availability of quality real 5* resorts in Oman which are a similar fee we will not be coming back here.
- Official Description (provided by the hotel):
- Nestled in an oasis of thirty acres of gardens, enclosed by sprawling greens and clusters of mango trees, Al Nahda Resort & Spa provides the ultimate in tranquillity and relaxation. The resort's 109 rooms are designed in apartment, free-standing villa and bungalow styles and boast some of the largest rooms in Oman. The Eram Spa is one of the most unique spa concepts in the Middle East with more than 60 treatments offering wellness and healing therapies, as well as signature treatments and a host of other relaxing, medical and rejuvenating experiences. Three restaurants and two bars provide a variety of eating and drinking choices for all guests. For those looking to keep fit, our gym with 24 state-of-the-art machines, provides the latest facilities. Additional facilities include two floodlit tennis courts, a sand volleyball court, a dedicated children's play, underground meditation centre, steam tunnel, spa baths, amphitheatre, large swimming pool, 30 acres of gardens, Room service and the Eram Spa with 22 separate treatment rooms. Located a 30-minute drive from Muscat International Airport, Al Nahda Resort & Spa is the ideal setting for a relaxing break, away from downtown, though in the Muscat area, and surrounded by a selection of trees and nature to provide the perfect tranquil atmosphere.Al Nahda Resort & Spa is the Sultanate of Oman's first and only Preferred Boutique hotel, part of the Preferred Hotel Group, showcasing distinctive travel experiences in some of the most exceptional hotels and resorts around the world. ... more less
- Reservation Options:
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- Also Known As:
- Al Nahda Hotel Barka
- Al Nahda Resort And Spa
- Al Nahda Resort & Spa Oman/Barka