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“There are better hotels for less money in PHC”

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Golden Tulip Port Harcourt - Hotel
Ranked #3 of 39 Hotels in Port Harcourt
Reviewed March 7, 2014

This hotel is in dire need of updating. It is not nearly good enough for the price. The AC in the room froze after a full night of being on. The shower leaked. The toilet did not work. The water in the tap came out at a 90 degree angle. The gym is very basic and the AC is only turned on when you arrive so is very warm. There is a bar by the pool but it was never staffed while we were there. In the day time they often have conferences meaning you cannot access the restaurant or the pool area. The only choice for food is a mediocre buffet. The Presidential Hotel is cheaper and head and shoulders better than this hotel. This hotel would be alright if it was incredibly cheap.

  • Stayed: October 2013, traveled on business
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Thank VampKelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda U, Manager at Golden Tulip Port Harcourt - Hotel, responded to this reviewResponded April 14, 2014

Dear Guest,

Thank you for your review. The Management is working on all the points raised. We assure you of a much more pleasant experience on your next visit.

We look forward to receiving you soon.

Linda U. (Sales and Marketing Manager)

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71 - 77 of 85 reviews

Reviewed November 6, 2013 via mobile

Stayed at this hotel for two nights in October, it's one of the worse hotels I have stayed in especially for the price.

Terrible bed, the bathroom could do with updating, the food buffet is not. not much better either.

Will not return to this hotel again, sorry.

Stayed: November 2013, traveled on business
1  Thank Alistair M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2013

Like any hotel, the first impression has a lasting effect Security company at the gate is utterly useless. Reception - employ friendly efficient ladies.Keep the man that carried my bag to the room. Explained everything how it works, the total package. Only remove the power indicator light on the AC or cover it, it is rather bright. Slept like a log. Did not hear generators, power flicks that effected the AC, or the bar down stairs. WiFi works fantastic. Breakfast - ok. Not to many variation on the food. Checking out friendly efficient.Upgrade is required on the exterior and interior. Would I return Yes

  • Stayed: October 2013, traveled on business
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Thank 1toSweeper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2013

I stayed in hotel for 2 nights in August '13 but the bath in the rooms were not much to be desired as they where damaged and stained.

The food was just average for this class of hotel.

The hotel is also noisy especially I can hear noises from staff at the gate around 4am in the morning.

Some of the staff needs more customer service training on politeness to customers.

On the positive side, the hotel takes security serious. I couldn't fault them on this.

  • Stayed: August 2013
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Thank oidowu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

I spent numerous night in Port Harcourt for business over the last couple of years.
The city is not as bad as international press describes, but it does pose challenges, in terms of spread criminality, power interruptions, thick traffic.
I always stayed at the Golden Tulip, if I can: besides a few drawbacks (very expensive for the food & service offered; rooms are not that quiet), it definitely has what it matters the most to an international traveller: safety, good international food, internet/TV/AC and shower working most of the time.
All in all, I recommend it to all business travellers who are seeking a sure thing.

  • Stayed: July 2013, traveled on business
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Thank Gianmarostica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amaka M, Manager at Golden Tulip Port Harcourt - Hotel, responded to this reviewResponded September 5, 2013

Dear Guest,

Thank you for your very pleasant comments. We are glad to know you loved and enjoyed every bit of your visit with our facilities and of course our services. With this we know we are actually creating great hotels guests love.

It is our desire to satisfy our guests and to create in-the-know experience for them. Sure, this was your experience during your last visit as you discovered the different facets of our hotel.

The entire team is working hard to ensure that all that you experienced will not repeat it self again. we look forward to welcoming you soon again.

Many thanks and warm regards

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Reviewed June 23, 2013

I stayed one night and reasonably good experience. Placed in the GRA so near to most important places.
A clean hotel room ,I was happy it was a good stay.
Restaurant food was ok for Nigeria no other experience in PH.
Staff friendly and helpful.

  • Stayed: June 2013, traveled on business
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Thank ColmV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amaka M, Manager at Golden Tulip Port Harcourt - Hotel, responded to this reviewResponded June 26, 2013

Dear Colm V,

Thank you very much for your review and comments posted on TripAdvisor. We always value the input of our GUESTS. Please be assured that we will keep up the best guest service standard at all times.

We thank you once again for your valued input and look forward to welcome you again at the Golden Tulip Port Harcourt Hotel.

Please be so kind to see the undersigned when next you visits.

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Reviewed June 19, 2013

Very average hotel in a global context but in the context of the city and country, slightly better one. There is only one other better hotel which is Le meridien. Others are even worse than this one. Breakfast is very decent and pool is small but nice and doesnt seem to be used at all. staff are courteous. Rooms especially the beds arent very nice

  • Stayed: May 2013, traveled on business
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Thank Munzir L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amaka M, Manager at Golden Tulip Port Harcourt - Hotel, responded to this reviewResponded June 25, 2013

We thank you for taking time to write a review. All your points have been well noted.
All necessary actions are taken to improve our services.

We wish to welcome you once more to Golden Tulip Port Harcourt. Management is working hard to ensure that our guests has a flawless stay.

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Additional Information about Golden Tulip Port Harcourt - Hotel

Address: 1c Evo Crescent GRA Phase II, Port Harcourt 500101, Nigeria (Formerly Hotel Garden City)
Location: Nigeria > Rivers State > Port Harcourt
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 39 Hotels in Port Harcourt
Price Range: $123 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Tulip Port Harcourt - Hotel 4*
Number of rooms: 102
Official Description (provided by the hotel):
This 106 bedroom hotel opened in March 2006. Ideally located in the GRA, 30 minutes drive from Port Harcourt airport. The hotel is ideal for corporate and conference guests boasting two conference venues, a boardroom, business centre and, an in-house travel agent. Guests can also work out in the gym, lazy around the poolside, or be treated at our wellness centre. The hotels' restaurant serves exquisite local and international cuisine. Wireless internet is also available. ... more   less 
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