We stayed for a week at this supposedly prestigious hotel in November 2012. We wanted to visit Isle of Pines and decided on Le Meridien because it was the only 5-star hotel on the island. Well, regrettably that was a poor choice.
The worst negatives were:
1) Most of the staff at reception or in the restaurant do not speak English.
2) The staff are inattentive and make you feel left out if you do not speak French.
3) The restaurant has ridiculously small lunch and dinner mains and the menu descriptions are misleading. For instance, I ordered grilled scallops and squid, but received a 6cm scoop of seafood risotto that would hardly qualify as an entree, more like an appetizer.
4) The restaurant tried to charge for tap water and drinks we never even ordered.
5) The pool table was in very bad shape, with broken lighting, too small triangle and not even a single cue had a proper tip.
6) The five bicycles all had broken brakes and stems locked at lowest possible position, which meant an adult couldn't drive the bicycle properly, resulting in severe backaches after just a few hundred meters. The Beach boys would rudely deny any requests at fixing the stem height.
7) The beach was quasi sandy but was only knee-deep and full of algae at the bottom, so forget about sandy bottom swimming here.
8) The room was nice, but the "don't disturb" plaque was magnetic and whenever we removed it from its slot, the electricity in the room would go off. What kind of system is that?
9) Maids were coming to clean the room way too often, they knocked on the door at least 3-4 times a day. And with none of them speaking English you can't even tell them not to bother.
10) The reception would not make a reservation for our lunch at the nearby Restaurant even though we couldn't speak French. Very rude.
11) There's nothing else around, the villages are 10-15km away, so you have no choice but to eat at the hotel restaurant.
12) The tiny "natural" swimming pool was anything but natural, with hundreds of people occupying it 24/7. They were mostly French-speaking and they behaved like they own it.
1) Fantastic buffet breakfast. Best crepes and fruit salad I ever had.
2) Very nice room layout. Lovely bed and perfect shower.
3) The tiny wooden cottages for lying on the beach were perfect.
4) The kayaks and pedalos were great fun for cruising around the resort.
This hotel is clearly not at the standard of a regular 5-star hotel, except with the prices they have. The attitude of staff is appalling towards the non-French speaking guests and the beach is not what we would consider a paradise beach. Next time we're on Isle of Pines, we'll be spending our money in the Oure Tera resort in the Wonderful Kanumera bay.
- Official Description (provided by the hotel):
- Paradise is shaped like this. Le Meridien Ile des PIns overlooks the pristine white beaches of Oro bay, just 15 minutes from the island's airport, and is nestled in a centuries old coconut grove, redolent with the scent of lush, tropical vegetation. Le paradis ressemble a cela. Le meridien Ile des Pins donne sur les plages blanches immaculees de la baie d'Oro, a seulement 15 minutes de l'aeroport et implante au coeur d'une cocoteraie seculaire, regorgeant du parfum exhale par une vegetation tropicale et luxuriante. ... more less
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- Also Known As:
- Le Meridien Ile Des Pins Hotel Ile Des Pins
- Meridien Ile Des Pins
- Ile Des Pins Meridien
- Ile Des Pins Le Meridien