We were disappointed with our two night stay. Staff kind of "dead", badly lacking in attention to detail, no character. For example - breakfast ran to 10am but when we arrived around 9.30am they were already packing up, had to ask for fruit, didn't bother to ask for brown bread for toast and they didn't offer, for two days a well used ashtray sat outside even when I moved it to the floor it was replaced on the table, still full. No kettles in the room, no tea/coffee station and no one at the bar when I tried to get a cup mid afternoon. When we did use the bar, with another couple staying there, we were told at 9pm to leave as it was closing. Stale rolls were served at breakfast for two days in a row and the staff needed prodding from their private conversation when I burnt my fingers trying to make toast out of what I thought was wholewheat bread but was in fact banana bread. Small things become large things with accumulation.
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