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“Over and beyond!”
Review of Hotel Zum Kaiser

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Hotel Zum Kaiser
Ranked #9 of 50 Swakopmund B&B and Inns
Certificate of Excellence
Reviewed August 27, 2012

When we arrived @ the hotel, we were sooooo tired and jet lagged and were looking forward to our sea view room! Well, the view is contrived...and when we asked for a room with a real view, we were told that this room has among the best view we have! Certainly couldn't hide the disappointment and to our surprise, the charming Ms. Anna Jorge, the hotel manager showed up and apologized about not really having a view but wanted to offer everything possible in her power to make our stay memorable! From attending to our every need in detail, to getting us the best table @ at the best restaurant in town, to a fabulous dinner at the Zum Kaiser restaurant on the house! She has managed to induce the same energy in her team who go over and beyond to help you with a smile. In the end we didn't mind that the hotel really doesn't have sea views (except the roof terrace), but is steps away from the beach.

  • Stayed: August 2012, traveled as a couple
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Thank SunitaJG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taleni A, Manager at Hotel Zum Kaiser, responded to this reviewResponded September 5, 2012

Dear SunitaJG,
Thank you for your review and kind words to our staff and manager. Glad we contributed to a memorable stay in Swakopmund.
We are looking forward to welcome you back on your next trip to Namibia.
Best wishes,
The Swakopmund Boutique Hotel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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162 - 168 of 230 reviews

Reviewed August 21, 2012

we loved this hotel, loved the style and design, and especially the location in Swakopmund ..it really is walking distance to everything, beach, shops, restaurants, attractions in the town. Our room you could sit on the balcony a see the sea. Ultra comfortable beds and bed linen. good breakfast.BUT we had no hot water, it was luke warm! It was a cold winter night so that didn't go down too well. The young man on duty said he'd turned the temp up, but he hadn't, as it never improved , even by morning. So the hotel has a problem there. We will come back, even though it is quite pricey, just because of the ease of it. Very very nice.

Room Tip: best rooms are the higher floors for the seaview, and a corner room for the space
  • Stayed: July 2012, traveled as a couple
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1  Thank vikki b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taleni A, Manager at Hotel Zum Kaiser, responded to this reviewResponded September 5, 2012

Dear Bobbi833,
Thank you for your review. Glad you like the location, style and design.
We are looking forward to welcome you back on your next trip to Swakopmund.
Best wishes,
The Swakopmund Boutique Hotel Team

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Reviewed August 13, 2012

We had a great stay at this hotel. We had our 7 year old daughter with us and they gave us two adjoining rooms (Room 1 &2) with the internal door open and it made for a very comfortable stay with lots of room.
Rooms: Very nice, clean and comfortable. The beds are very comfortable and large. The bathrooms are clean. We had a little trouble with the hot water, it was warm at times, but everything else was excellent. The rooms are very modern in style.
Service: The front desk and all the staff are excellent and most helpful. They are always there, friendly and eager to help. They made dinner reservations for us, advised us on activities and other general advise.
Food: We had breakfast here in the mornings. The breakfast buffet was good, they had a better than normal selections of bread, pastries and fruit. eggs were cooked to order.
The location is great, on the main street, but at the end. All the restaurants, stores and touristy attractions are within easy walking. However, you miss out on the noise, especially late at night on the weekends.
Overall a great experience, highly recommended for your stay in this town.

  • Stayed: July 2012, traveled with family
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Thank Khaja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taleni A, Manager at Hotel Zum Kaiser, responded to this reviewResponded September 5, 2012

Dear Khaja,
Thank you for you great review and recommendation. We are glad you liked our location and happy we could assist you with reservations and advise.
We are looking forward to welcome you back on your next visit to Swakopmund!
Best wishes,
The Swakopmund Boutique Hotel Team

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Reviewed August 2, 2012

Very clean. Very nice rooms. Great service. Walking distance to beach Restaurant next door, excellent service. Great food. Very good menu. Will definately stay there again and again. I highly recommend that you check out this hotel before making your final decision of where to stay

  • Stayed: August 2012
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Thank MikeEmge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taleni A, Manager at Hotel Zum Kaiser, responded to this reviewResponded September 5, 2012

Dear MikeEmge,
Thank you for your fantastic review and recommendation. We appreciate all you kind words and are looking forward to welcome you back on your next visit to Swakopmund.
Best wishes,
The Swakopmund Boutique Hotel Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2012

This was a lovely little hotel very close to the beach. The rooms were of high quality, and very clean. The breakfast was also of good quality. I would recommend for business or pleasure.

  • Stayed: November 2011, traveled on business
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Thank Rob_DM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2012

Location is great, central and close to the beach, shops and restaurants in walkable distance. Good breakfast if you can ignore the Afrikaans disco beats playing along. Staff friendly but gets hectic when a "Hummeldumm" bus tour arrives. The noise is a big problem too, from inside and outside the house you hear everything, the sound of the mini bar does not help either. Although the rooms are decorated very nicely the hotel is lacking charm as there are white tiles everywhere in the halls which gives a sterile and cold impression and also contributes to the noise. The staff was very helpful and friendly though.

Room Tip: They have interleading rooms for families, e.g. no. 16 and 17, but be aware that if you have blinds...
  • Stayed: April 2012, traveled with family
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2  Thank thandiblu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2012

Excellent location, close to the water. Our room did not have a view but had a furnished balcony which was great. Excellent helpful staff.

  • Stayed: December 2011, traveled as a couple
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Thank edm_van
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Zum Kaiser

Address: 4 Sam Nujoma Avenue, Swakopmund 9000, Namibia (Formerly Swakopmund Boutique Hotel)
Phone Number:
Location: Namibia > Erongo Region > Swakopmund
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites
Hotel Style:
Ranked #9 of 50 B&Bs / Inns in Swakopmund
Price Range: $156 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Zum Kaiser 4*
Number of rooms: 21
Official Description (provided by the hotel):
Perfectly positioned on Sam Nujoma Avenue in the picturesque Swakopmund, the luxurious Hotel Zum Kaiser offers direct access to the beach and the town's vibrant street life, quaint architecture, shopping and fine dining. This exclusive hotel houses 21 fully air-conditioned bedrooms, each featuring a full en-suite bathroom, television, coffee-and tea making facilities, bar fridge, electronic safe and wireless internet. The tastefully decorated hotel offers a combination of Court Yard Suites, Front Facing Suites and 3 family rooms with inter-leading doors. Each of the Front Facing Suites is equipped with a private balcony to enjoy splendid views of the historic town and partial views of the nearby Atlantic seaboard. Uniquely combining modern furnishings with a touch of classic elegance dating from imperial times, the Hotel Zum Kaiser creates a truly authentic and intimate ambiance. Enjoy delectable cuisine at the on-site Bistro Zum Kaiser and sip sun-downers whilst experiencing the spectacular sunsets over the Atlantic from the hotel's idyllic Roof Terrace. The Hotel Zum Kaiser is fully equipped and offers the ideal setting for conferences, banqueting and celebrations. Exciting activities in the area can be booked directly at reception. Let our attentive team welcome you to our kingdom and make you feel like an Emperor. ... more   less 
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