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“Gemma is a gem”

Discover Namibia Private Day Tours and Safaris
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Attraction details
Owner description: Discover Namibia is a Namibian Tourism Board registered company.We offer privately guided day tours in Windhoek and Swakopmund as well as a selection of longer tour options.Bookings can be made via telephone or e mail.
Reviewed July 14, 2013

Just back from the most amazing, memorable, self drive, month long adventure to Namibia, Botswana and Zimbabwe, organised by Gemma and her team. Like everyone else we found her to be so responsive, replies to e mails came back almost before they'd been sent!! Her advice, suggestions and planning were all first class and she patiently answered all of our queries. She even remembered that we were belatedly celebrating my husband's big birthday, and let the owners at one of our lodges know this, with the result that we were given an upgrade and a bottle of wine, plus an extra activity. This was very thoughtful and made us feel very special. Our information pack, which we collected with our vehicle, told us everything we needed to know including where to fill up with fuel, and when and where to stock up for the next leg of our journey. The fridge was a great asset. Our accommodation was all first class as were all our suggested pre planned activities, game drives, sunset cruises etc. A minor problem at our last lodge was resolved immediately. We had several itineraries and quotes from UK companies but they didn't compare to Gemma's. Have no hesitation in recommending this company and would certainly book with them again.

3  Thank Dot_and_Em
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"car hire"
in 13 reviews
"victoria falls"
in 15 reviews
"self drive safari"
in 12 reviews
"like clockwork"
in 5 reviews
"caprivi strip"
in 5 reviews
"beautiful trip"
in 2 reviews
"fantastic wildlife"
in 2 reviews
"varied experience"
in 2 reviews
"worked perfectly"
in 4 reviews
"travel agencies"
in 2 reviews
"guided trip"
in 2 reviews
"putting together"
in 3 reviews
"last minute"
in 6 reviews
"short notice"
in 4 reviews
"planning process"
in 3 reviews
"within hours"
in 2 reviews
"namib naukluft"
in 2 reviews

98 - 102 of 139 reviews

Reviewed July 2, 2013

We used Gemma to book our trip to Etosha, Chobe and Victoria Falls in June 2013.
Like others, we found her to be responsive, helpful and efficient.
Her recommendation to include Onguma Bush Camp in lieu of staying at Namutoni was particularly appreciated - Namutoni looked very tired and run down when we called in for lunch, while our 3 days at Onguma in a waterhole chalet were just delightful - excellent accommodation, service, food and drives. Could not have been happier.

2  Thank prahran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2013

I learnt about Gemma Dry, her staff and company by reading Trip Advisor reviews and I was not disappointed by my experience. I contacted Gemma a few months prior to arranging my flights to Namibia. The turn-around time for a response was almost immediate. Never did I feel that my many questions about the country and our trip were a burden to Gemma and her team; all emails were answered promptly, politely and patiently. The Discover Namibia staff were very insightful when it came to commenting on my intended itinerary and also made additional recommendations to me about locations, prices, activities and our time frame. Our two week schedule was jam-packed, as per our wishes, but the experience itself was absolutely wonderful. The team was able to figure out what best suited our tastes in terms of accommodations and activities and every lodge we stayed at was elegant, well-located and demonstrated excellent service. All of prearranged activities were well-organised, memorable and overall, the experience felt reliable and safe.

All reservations were investigated and confirmed within 24 hours of us agreeing to an itinerary and we paid the full amount beforehand, which worked out very well, as we carried less money and were not presented with any surprises in regards to paying afterwards. One of activities was cancelled due to unforeseen circumstances and a refund was arranged immediately.

The tour guide provided was extremely kind, friendly, knowledgeable and patient, and we would absolutely request the services of the same guide and the Discover Namibia company when we return again. The company also made helpful travel provisions for us, such as providing bottled water at all times, multiple travel converters and offered to provide sleeping bags, etc., had the need arisen during our trip. During our time in Namibia the staff provided us with a 24 hour phone number to call in case of any problems, of which they were none, and even sent us a Welcome Home message upon our return.

I was extremely pleased with my experience of using Discover Namibia to arrange our holiday and feel confident recommending their services, especially to first-time Namibia visitors.

Thank kristinagrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2013

We really enjoyed our day with Francois. He is very knowledgeable and experienced with the desert. We agree that our desert tour was too brief but he put an lot into the time we had and we will enjoy the memories and pictures. Thanks for putting this tour together for us.

Thank Rich S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 29, 2013

Planning our trip to Namibia was a breeze using this company. They gave us really good advice and definitely contributed to the enjoyment of our holiday. We changed our minds a few times and it didn't seem to phase them at all - they just kept coming back with alternatives until we were completely satisfied. The info pack supplied was extensive and we had no problems navigating the route although a couple of times the left or right turns indicated on the map would have resulted in us ending in the sea or dessert. No harm done though as it was pretty obvious which way to go. We would definitely use them again and can recommend them with confidence.

1  Thank Janet0559
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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