Tried to rebook us upon arrival at a cheap alternative and keep the difference on price themselves. Had booked month before. When arrived, was told another guest decided to stay, so they gave away our room. Was during New Years and had extremely limited alternative options.
Rude and unacceptable customer service. Stay clear.
- Official Description (provided by the hotel):
- Hotel Deutsches Haus is a cozy three star family orientated and business hotel with free high speed wireless internet excess and an excellent cuisine with daily seasonal specials at the coastal town of Swakopmund. ... more less
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