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“Worst Hotel in the World”
Review of Villa Maroc

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Villa Maroc
Ranked #10 of 74 Hotels in Essaouira
Certificate of Excellence
Reviewed April 28, 2013

I have stayed in hotels in at least 15 countries and I am naming Villa Marco the worst for several reasons:

Floor Plan: This building is a warren of several awkwardly adjoined townhouses. The journey to our room was a series of narrow, steep, slippery and turning staircases to a room with many windows looking onto a public courtyard. The windows, including those in the bathroom, had only sheer white curtains for drapes so I am pretty sure everyone saw me naked.

Staff: I simply hate incompetence. Having to walk down (and up) 40 stairs three times to inquire about my when my bags would be delivered to the room never sits well with me.

Plumbing: Toilet paper cannot be flushed. Must go into the bag less trash can in the bathroom. Ick!

Bedding: The homemade platform beds were equipped with mattress so small I assume they came from cribs.

Amenities: No one expects a phone or a mini bar in a riad, but we did expect working outlets to charge our cameras and water glasses.

Smoke: The fireplace in the central courtyard is lit each night. Since our room was higher than the chimney, it was literally filled with smoke. How we survived asphyxiation is a mystery.

Breakfast: Breakfast was served in filthy, chipped, and cracked plates and cups. When we flat out refused to use unwashed bowls for coffee, the maid went the the cafe down the street to borrow coffee cups.

And the swimming pool they so proudly boast is 12 KM away at their other hotel. But you can pay them to take you there.

  • Stayed: April 2013, traveled with friends
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2  Thank Meg02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaMaroc, Owner at Villa Maroc, responded to this reviewResponded May 4, 2013

Thank you for visiting The Villa Maroc.We are sorry that you were unhappy.Villa Maroc,now a historic property,is the first of it's kind in Morocco.In order to preserve the integrity of specific Essaouira architecture (1879) four old warehouses were joined in a way that has won awards.1) We have no guest rooms facing a central courtyard.2) Our modern plumbing includes only toilets that flush toilet paper.3)Guest Rooms are all equipped with standard size European/American mattresses.4)Room 16's electrical system is in perfect working order.AC/DC converters available upon request.5)There is no fireplace in the central courtyard.6)All dishes are carefully washed by hand.We use French syle Coffee/chocolate bowls.We gave you a cup/saucer from our private collection.There is no cafe down the street. 7)The Villa Maroc has never claimed to have a swimming pool on site.Yes, we do have a beautiful 2nd property in the country completely separate from the Villa Maroc. Thank you,Meg. Cornelia & Abderrahim

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231 - 237 of 721 reviews

Reviewed April 7, 2013

I booked the Berber Room in the Villa Maroc for a group of fourteen people at the end of our week's stay in a nearby hotel. This small hotel has a series of rooms for hire off an attractive central courtyard. The Berber room was a long room with three tables and a fireplace at the end. The chairs and seats were upholstered with Moroccan kelim-style carpet and it was an attractive and intimate candle-lit place for dinner. The three course dinner (with a choice between three main courses) cost 180 MAD each (approximately £14) and was beautifully prepared and presented. It was a memorable treat from start to finish.

  • Stayed: March 2013, traveled with friends
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Thank Jane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaMaroc, Owner at Villa Maroc, responded to this reviewResponded May 1, 2013

Dear Jane
Thank you for your review. We are very happy to hear that you and your group spent a nice evening at Villa Maroc. Hayate, our chief cook, will be happy to get your compliments. We hope to see you soon again at Villa Maroc. Cornelia

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Reviewed March 30, 2013

Villa Maroc is a wonderful place to stay if you want leisure, tranquility and good service. We stayed 3 nights ans would like to stay longer. Placed just in the south of the medina you have easy access to this and the wonderful beach south of Esaaourira. A rich breakfat was served at the roof. The owner, a Canadian, speaks French, English, and German fluently and cares about you. Certainly not the cheapest place in Essaourira, but probably the best. You must be able to climb steep staircases.

Room Tip: Ask for a room at the top, they have the best view.
  • Stayed: March 2013, traveled as a couple
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Thank Klaus_Aarhus_Denmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaMaroc, Owner at Villa Maroc, responded to this reviewResponded May 1, 2013

Thank you very much for your lovely comment. We hope to be able to welcome you soon again at Villa Maroc. Warm regards. Cornelia

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Reviewed March 30, 2013

Stayed four nights in march- loved the place very relaxing, Mia is so lovely and looked after us so well . Had been told about the ville by my son years ago so was hoping it would live up to my expectations which it did and more .We ate there two nights food very good , lovely fires and candles .Breakfast lovely nice views from roof terrace .

  • Stayed: March 2013
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Thank Longthorpe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaMaroc, Owner at Villa Maroc, responded to this reviewResponded May 3, 2013

We are happy to hear, that you had a good time at Villa Maroc. Thank you.

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Reviewed March 15, 2013

We spent 4 nights in Villa Maroc end of February. Our room was fairly simple (superior double room) but nice. If going there again we would probably book one of the rooms on the top floor. The inside of the hotel is very traditional and really nice. The food is also very good. They serve nice breakfasts on the roof terrace with a nice view of the sea and the beach.

Room Tip: Pick a room on the top floor with sea views or your own terrace
  • Stayed: February 2013, traveled as a couple
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Thank Stefan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2013

..The Villa Maroc has the best sea view in town...our favorite thing to do whenever we have guests in town is to have dinner in one of the old firelit salons or breakfast on the highest terrace of the Villa Maroc. Old world service, the freshest food and an ambience like no other continue to make the Villa Maroc the best address in Essaouira.

Stayed: March 2013, traveled as a couple
1  Thank ormerusso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2013

Villa Maroc has a great location close to the sea wall. It's very well designed and authentic in feel. When we arrived (early evening) there was no manager in evidence. The energy from the staff was lethargic. Fires and candles weren't lit. Poor lighting in common areas. The hotel describes its food rather optimistically as 'gastronomique'. They were unable to accommodate 5 guests in their almost empty restaurant without prior notice. Sensing imminent let-down, we had a great dinner at Madada (3mins' walk away). Same at breakfast. Nobody offers you anything. You have to seek out staff. With springy management and more effort, this place could easily be outstanding. They need to create atmosphere, get a bit of voltage going on. It's just annoying to see people drop the ball and not care enough...

  • Stayed: March 2013, traveled with family
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1  Thank deepoceansw1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Villa Maroc

Address: 10, rue Abdellah Ben Yassine, Essaouira, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Essaouira
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#6 On the Beach Hotel in Essaouira
#10 Romantic Hotel in Essaouira
#15 Family Hotel in Essaouira
Price Range: $141 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Villa Maroc 3*
Number of rooms: 21
Official Description (provided by the hotel):
The leading Riad Hotel in Essaouira. Villa Maroc has everything you could dream of for an unforgettable holiday. Great location tucked inside the ramparts of the historical medina, a UNESCO World Heritage site. Villa Maroc offers you breathtaking views of the sea and port, 21 rooms with simplicity, spirituality, elegance and refinement, as well as an Oriental Spa. Just a few minutes from the sea and port. Close to both shops and beaches. Villa Maroc is famous for its regional cuisine and romantic candlelit dinners round an open fire. Villa Maroc is the meeting place for artists, actors and musicians." Good Wifi connection throughout the hotel. ... more   less 
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Also Known As:
Villa Maroc Hotel Essaouira
Maroc Hotel Essaouira

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