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“Lovely rooms, friendly staff”

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Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery by Sofitel-
Ranked #16 of 75 Hotels in Essaouira
Certificate of Excellence
Reviewed April 18, 2013

We spent a week at this hotel. Our room was spacious and spotlessly clean and overlooked the pool. Easily one of the most comfortable Emperor sized beds we have slept in! Excellent breakfast in nice setting around the pool. Sun beds were very comfortable with good quality mattresses. Staff were helpful and friendly. Disappointed that the pool wasn't heated as advertised and was very cold. If visiting this resort, be aware that there is occasionally a cold wind blowing off the ocean which even if it is sunny and hot, brings the temperature down. You may need a fleece / warm jacket in the mornings and evenings. Overall we would highly recommend this hotel for comfort and cleanliness.

Room Tip: Go for a pool view. Sea view rooms face the main road.
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  • Stayed: April 2013, traveled as a couple
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Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frédérique A, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery by Sofitel-, responded to this reviewResponded May 31, 2013
Google Translation

Cher Steve,

Au nom de toute l'équipe MGallery Le Médina Essaouira Hôtel Thalassa sea & spa, je tiens à vous remercier pour le temps que vous avez consacré afin de mettre un commentaire sur l'établissement.

Je suis très heureuse que votre séjour parmi nous ait apporté pleine satisfaction.

Pour la piscine, je vous prie d'accepter mes sincères excuses pour ce désagrément, votre remarque a été prise en considération et le nécessaire a été fait dès la réception de votre commentaire.

Je me réjouis de vous recevoir à nouveau parmi nous dans les meilleures conditions.

Cordialement

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403 - 409 of 1,568 reviews

Reviewed April 16, 2013 via mobile

We had a room overlooking the pool which was very nice. Breakfast isn't included and was 18euros pp per day which was ridiculous as its just your standard hotel breakfast, but for convenience we paid it.
Drinks and food expensive on site and lunch wasn't nice so go to the medina for your food.

They have a bar that didn't have a soul in it the three nights we stayed here. We had hoped there would be a good atmosphere as it is quite a big hotel but it seemed to be very quiet. Pool area really nice, but not sheltered from the wind. You can help yourself to towels by the pool and the lounging areas outside are lovely. Nice little gym, indoor pool small.

Seems like the biggest and best hotel in the medina area.

  • Stayed: April 2013
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Thank Lbowden25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frédérique A, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery by Sofitel-, responded to this reviewResponded May 31, 2013
Google Translation

Cher Client,

Au nom de toute l'équipe MGallery Le Médina Essaouira Hôtel Thalassa sea & spa, je tiens à vous remercier pour le temps que vous avez consacré afin de mettre un commentaire sur l'établissement.

Je profite l'occasion de vous présenter mes sincères excuses pour tous désagréments survenus lors de votre séjour.

Je tiens à vous informer que nous prenons en considérations toutes vos remarques.

Merci pour votre compréhension.

Je me réjouis de vous recevoir à nouveau parmi nous dans les meilleures conditions.

Cordialement

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Reviewed April 13, 2013

Really enjoyed staying at this hotel with my family, The location was perfect...short walk to the old city and marina and across the street from the beach. Pool was beautiful. Service was just okay....no one went out of their way for anything. The spa was completely lacking and the people working at night at the spa was completely inept.....could there really be no towel at the indoor hot tub??

  • Stayed: March 2013, traveled with family
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Thank nycatty35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frédérique A, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery by Sofitel-, responded to this reviewResponded April 15, 2013

Dear nycatty35

First i would like to thank you for taking time to write about your stay at Le Médina Essaouira Hôtel Thalassa sea & spa.

I am so happy that you enjoyed you stay with us, it was a plesure of welcoming you .

i hope to see you again very soon on a next visit in Essaouira.

yours sincerely.

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Reviewed April 11, 2013

Very nice hotel. Close to the old town and thebeach, not sure itsgreat value at full price butt we booked through expedia and were very happy. Luxorious room, lovely pool, nice staff. I would definitely come back here.

Stayed: April 2013, traveled as a couple
Thank Rob1974_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frédérique A, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery by Sofitel-, responded to this reviewResponded April 12, 2013

Dear Rob 1974_12

First i would like to thank you for taking time to write about your stay at Le Médina Essaouira Hôtel Thalassa sea & spa.

I am so happy that you enjoyed you stay with us, it was a plesure of welcoming you .

i hope to see you again very soon on a next visit in Essaouira.

yours sincerely.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2013

Former Sofitel, just three minutes from the medina, ideal location if you prefer a hotel to a riad. Rooms were excellent and cleaned twice a day (despite what some other reviewers have said) with an evening chocolate! Possibly the most spacious and comfortable beds we have ever slept in! Lovely pool area with a variety of comfortable beds and covered loungers. Bar and restaurant to the standard you would expect, however we would recommend taking breakfast in the medina (ore authentic and much better value). Free wifi in the reception also reached our room and the pool.

Room Tip: We had a pool view with a terrace, which we highly recommend.
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  • Stayed: April 2013, traveled with family
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Thank Riglins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frédérique A, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery by Sofitel-, responded to this reviewResponded April 8, 2013

Dear riglins,

First i would like to thank you for taking time to write your comment about your stay at Le Médina Essaouira Hôtel Thalassa sea & spa

I am so happy that you enjoyed your stay with us, I will transfer your compliments to my staff.

I hope to welcome you home again with us on your next visit to Essaouira.

Yours sincerely

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2013

My husband and I spent 3 nights in this hotel in March 2013. We had a double room on the 3rd floor facing the swimming pool, lovely, clean and spacious room with balcony and very good bath and cupboard facilities. The well furnished balcony made it a pleasure to sit there in the sun as well as around the swimming pool. We had breakfast around the pool every morning except one which we enjoyed inside as it was wet outside after a rainy night.
Staff was very helpful, service was good and the common areas were a pleasure to relax in.
The hotel is on the seafront and very convenient for beach walks, trips to the Medina, Restaurant and the Fishing harbour.

Room Tip: A room facing the pool may be a more sheltered choice than one facing the sea.
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  • Stayed: March 2013, traveled as a couple
    • Value
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    • Sleep Quality
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2  Thank Synnove01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frédérique A, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery by Sofitel-, responded to this reviewResponded April 8, 2013

Dear Synnove01

Thank you for taking time to write your review about your stay at Le Médina Essaouira Hôtel Thalassa sea & spa

I am happy that you enjoyed your stay in the hotel, I will transfer your compliments to my staff

I hope that i will have the pleasure of welcoming you again very soon.

Sincerely

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 3, 2013

Wished to escape Marrakech for a few days, and wanted somewhere handy for the beach (as we have a toddler) with a decent pool/spa as well as being walking distance to the main town for restaurants and shops. This hotel was the only one which ticked the boxes, and we had a suite (two rooms) overlooking the pool. The service in the hotel was good and we enjoyed our stay. I think Sofitel have slightly abandoned this hotel (including dropping their name from the name of the hotel) to focus on their new hotel out of town, and I think that shows. Also the pool is too cold (compared to the Sofitel in Marrakech) and the drinks are very expensive. But no significant complaints at all.

  • Stayed: March 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Coolblade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frédérique A, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery by Sofitel-, responded to this reviewResponded April 4, 2013

Dear Coolblade

Thank you for taking time to write your review about your stay at Le Médina Essaouira Hôtel Thalassa sea & spa

I have taken note of your comments regarding all the issues you have mentioned and would like to express my sincerest apologies.

I am happy that you enjoyed your stay in the hotel, I will transfer your compliments to my staff

I hope that i will have the pleasure of welcoming you again very soon.

Sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery by Sofitel-

Address: Avenue Mohamed V, Essaouira 44000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Essaouira
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Essaouira
#6 Spa Hotel in Essaouira
#8 On the Beach Hotel in Essaouira
#17 Family Hotel in Essaouira
#19 Romantic Hotel in Essaouira
Price Range: $88 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery by Sofitel- 5*
Number of rooms: 117
Official Description (provided by the hotel):
Reminiscent of a sumptuous Moroccan riad, the facade of the Sofitel Thalassa Essaouira is painted the traditional red of Mogador. Set on the coast, close to the medina, this charming luxury hotel furnished with thuja and lemon wood cabinets, provides direct access to a luxury thalassotherapy centre. Enjoy an unforgettable leisure and fitness break. ... more   less 
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Also Known As:
Le Medina Essaouira Hotel Thalassa Sea And Spa - Mgallery Collection
Accor Thalassa Essaouira
Sofitel Essaouira
Essaouira Sofitel

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