We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“LOTS OF LITTLE NIGGLES BUT UNDISTURBED OCEAN VIEW”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery by Sofitel-
Ranked #17 of 75 Hotels in Essaouira
Certificate of Excellence
Reviewed December 30, 2012

We booked 3 rooms, all of them were either stuffy and too hot to sleep in or freezing cold. Leaky pipes in the toilets and in the ceiling in one bedroom. Breakfast is rather unacceptable for 18 euros per person, cold coffee and watered down juice (from chemical powder anyway). At check-out we were charged for in room mini bar drinks that we had never touched...So all in all a nice hotel but be prepared for surprises, and it is by no means a 5 star de luxe hotel! I would advise to consider staying there only when the internet rates are reasonable and that guests keep copies of booking references, and keep track of every meal and drink at the hotel so as to prevent being overcharged. Excellent service and food at Dar Dada and Côté Plage.

Room Tip: Ocean view rooms boosts extraordinary view, and the promenade in fairly quiet.
See more room tips
  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank flyinglizzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RACHID B, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery by Sofitel-, responded to this reviewResponded January 4, 2013

Dear flyinglizzie

First I would like to thank you for choosing Le Medina Essaouira Thalassa sea & spa MGallery Collection.

I have taken note of your comments regarding all the issues you have mentioned and would like to express my sincerest apologies.

Thank you for your message, I hope to welcome you home again.

your sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (1,607)
Traveler rating
Traveler type
Time of year
Language

435 - 441 of 1,607 reviews

Reviewed December 21, 2012

Very efficient check-in, room with sea view was spacious but would benefit from double glazing some nights. Very comfortable bed although bedding not changed in 4 nights! Good size bathroom, separate toilet, very good shower pressure. Excellent buffet choice at breakfast, hot & cold. Ate in the promenade restaurant with beach views, great service and good food.

  • Stayed: December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Invernick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RACHID B, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery by Sofitel-, responded to this reviewResponded January 3, 2013

Dear gemma

First I would like to thank you for choosing Le Medina Essaouira Thalassa sea & spa MGallery Collection.

I have taken note of your comments regarding all the issues you have mentioned and would like to express my sincerest apologies.

Thank you for your message, I hope to welcome you home again.

your sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 16, 2012 via mobile

This hotel is spacious and clean, and well located across the road from the beach. Rooms are large and a bit dated. Nice linens and towels. Reception staff are all lovely we felt very welcome here. Nice pool area. Bar is dark and old fashioned.

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Stuart A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RACHID B, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery by Sofitel-, responded to this reviewResponded December 21, 2012

Dear Stuart A

Thank you for taking the time to write a review about your recent stay at the Medina Essaouira Hotel Thalassa sea & spa MGallery Collection.

I am happy that you enjoyed your stay in the hotel, I will transfer your compliments to my staff.
I note your comment about the bar and i will take the necessery actions.

Thank you for your message, I hope to welcome you home again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 14, 2012

We had a nice time at the hotel, which has a really nice location, just by the beach, nice view if you have an ocean view room.
What ruined the vacation was that I left my coat in the room, as we left the hotel. I wrote an e-mail and asked the hotel to send it to me, but I didn't even get an answer, not to mention the coat.

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AratoFlora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RACHID B, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery by Sofitel-, responded to this reviewResponded December 21, 2012

Dear AratoFlora

Thank you for taking the time to write a review about your recent stay at the Medina Essaouira Hotel Thalassa sea & spa.

I am happy that you enjoyed your stay in the hotel, I will transfer your compliments to my staff.

For your coat imy assistante will check with our housekeeper ,please contact her on +212524479002 or H2967-AM@accor.com for more information .

I would be very pleased to see you again on a next visit at Essaouira.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2012

If you visit Essaouira, which I would recommend; this is the hotel. We arrived by bus from Marrakech, and the hotel is some minutes from the bus station. We didn´t know how far away the hotel was, so we needed someone to take our luggage and show the way. There were a horde of pushing porters, but we managed to walk a bit away and got got it much cheaper. When we left the hotel we took the luggage ourselves.
We stayed at the hotel for four days, and we felt we were in a kind of luxury heaven. The large room and bathroom, spotlessly clean. The balcony overlooking the pool and patio. nice breakfast every day outside or inside the restaurant. And excellent service the whole time, you were taken care of. perfect location for the beach and the Medina.
The hotel has two restaurants where to go to have dinner. Go to the one over the street! We tried the one for dinner at the hotel. Nice food,ok wine and entertainment, but where was the head waiter? I haven´t been to a more disorganized restaurant. We had to wait a long time for everything, and it wasn´t easy to get a waiter to come to your table.And it wasn´t too much to do, there were waiters standing doing nothing..It looked like they didn´t know what tables/tasks they were responsible for. Could this be a bad day because it wasn´t the standard of the hotel?
Essaouira has a more quiet medina, compared to the one in Marrakech, and I think a lot of things are cheaper there. It´s windy, but the hotel area and pool is great. I would also recommend Restaurant Sirocco just outside the Medina.

Room Tip: Get one overlooking the pool. Nice to sit on the balcony.
See more room tips
  • Stayed: April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank herodot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RACHID B, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery by Sofitel-, responded to this reviewResponded December 6, 2012
Google Translation

Cher herodot,

Tout d'abord je tiens à vous remercier d'avoir choisi notre hôtel pour votre séjour à Essaouira.

Je suis sincèrement touché par votre commentaire .

je vous présente mes sincères excuses pour les points que vous avez cité,sachez que toutes les mesures nécessaires ont été prises par nos services .

A très bientôt au Médina Essaouira Hôtel Thalassa sea & spa.

Bien à vous

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2012

My wife and I agree: Best hotel experience so far in Morocco.
The hotel staff was particularly hight class and very helpful. The room was clean and tidy and the breakfast by the pool was quite satisfactory.
The location by the beach and the close proximity to the medina of Essaouira added to the positive impression.
But is was the staff that impressed us most. Calm, collected and always helpful. Something we have only experienced in boutique hotels in Asia.

Room Tip: If you like the sound of waves and a magnificent view: Ask for ocean view and balcony
See more room tips
  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank FHN21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RACHID B, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery by Sofitel-, responded to this reviewResponded December 6, 2012
Google Translation

Cher FHN21,

Je suis ravi de constater que vous êtes heureux de votre choix ,et que vous apréciez la qualité de service que nous proposons .

J'ai eu le plaisir de partager vos agréables commentaires avec nos équipes ,chose qui represente une récompense à leurs efforts quotidiens .

Notre satisfaction c'est de rendre votre séjour dans notre hôtel magique et inoubliable.

Je souhaite vivement vous acceuillir prochainement dans votre hôtel Le Médina Essaouira Hôtel Thalasa sea & spa .

Bien à vous

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 30, 2012

This is an above average hotel, but not worthy of top spot. Right by the sea (but across a main road), with its own restaurant (but its associated restaurant across the main road was better. Breakfasts, in the main hotel, outside by the swimming pool (in November) appealed also to the sea-gulls and small birds, who were a nuisance.

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Stuart B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RACHID B, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery by Sofitel-, responded to this reviewResponded December 6, 2012
Google Translation

Cher stuart B,

Je vous remercie d'avoir choisi de séjourner dans notre établissement , et d'avoir pris le temps de partager avec nous vos commentaires , ceux-ci est très importants car ils nous encouragent pour mieux vous satisfaire.

Je souhaite avoir le plaisir de vous acceuillir lors d'un prochain séjour ,je reste à votre disposition pour toute information complémentaires.

Bien à vous.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Essaouira hotels
2.7 mi away
Sofitel Essaouira Mogador Golf & Spa
0.6 mi away
Atlas Essaouira & Spa
Atlas Essaouira & Spa
#28 of 75 in Essaouira
1,138 reviews
7.6 mi away
Essaouira Lodge
Essaouira Lodge
#10 of 75 in Essaouira
282 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Riad Zahra
Riad Zahra
#8 of 75 in Essaouira
852 reviews
0.3 mi away
Madada Mogador
Madada Mogador
#19 of 75 in Essaouira
496 reviews
0.4 mi away
Villa Maroc
Villa Maroc
#9 of 75 in Essaouira
754 reviews
Show Prices
Show Prices
Show Prices

Been to Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery by Sofitel-? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery by Sofitel-

Address: Avenue Mohamed V, Essaouira 44000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Essaouira
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Essaouira
#7 Luxury Hotel in Essaouira
#9 On the Beach Hotel in Essaouira
#17 Family Hotel in Essaouira
#19 Romantic Hotel in Essaouira
Price Range: $64 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery by Sofitel- 5*
Number of rooms: 117
Official Description (provided by the hotel):
Reminiscent of a sumptuous Moroccan riad, the facade of the Sofitel Thalassa Essaouira is painted the traditional red of Mogador. Set on the coast, close to the medina, this charming luxury hotel furnished with thuja and lemon wood cabinets, provides direct access to a luxury thalassotherapy centre. Enjoy an unforgettable leisure and fitness break. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Hotels.com, Booking.com, Hotwire, TripOnline SA, getaroom.com, Travelocity, Orbitz, Cancelon, HotelQuickly and Evoline ltd so you can book your Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery by Sofitel- reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Le Medina Essaouira Hotel Thalassa Sea And Spa - Mgallery Collection
Accor Thalassa Essaouira
Sofitel Essaouira
Essaouira Sofitel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing