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“Exceptionally Beautiful Riad”
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Review of Darsal

courtyard
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upper  salon winter fire
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Very good
35 reviews
courtyard
upper  salon
winter fire
main salon
terrace room
Dining area
ground floor salon
terrace
terrace bedroom
Bedroom 2
Moroccan Salon
Entrance
typical en suite bedrooms 1 and 2
Town
Beach and town
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Overview
Riad -
3 Bedrooms, 3 Bathrooms, Sleeps 8
Essaouira, Marrakech-Tensift-El Haouz Region

Reviews from our community

Very good - based on 35 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
English first
French first
German first
Any
English first
kate_soan...
Ipswich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Horrible Holiday”
Reviewed December 23, 2013 for a stay in September 2013
1
person found this review helpful

where to start! holiday from hell! on arrival - the taxi transfers booked though the owner where in a state of very bad repair the windscreen had many chips with large cracks, the passenger handle came of when I closed the door and the windscreen wipers did not appear to be working when the driver was using them in the dark when it was raining. There was a charge for the cart that carried our luggage which was a bit embarrassing as we didn’t have any money on us as we were using debit cards. The morning after we discovered what a rough dirty area we where staying in! the streets really do smell! in the property the fridge/ freezer did not work neither did the oven hobs there was a smell coming from the bathroom in the main double bedroom the roof terrace was covered in bird poo and the tables and chairs looked very dirty when i wiped them with wet kitchen roll the paper was black! it is no wonder really what happened next! my partner became very unwell and i mean VERY UNWELL! with sickness and diarrhea that made him bedbound for 3 days as a confident woman i felt most unsafe walking the streets in this area to get medicine food and water somehow i did! this is now 5 days into the holiday and enough was enough! i booked us into a hotel outside the medina for the rest of our 14 night holiday over all i would say darsal needs a good deep clean ( mold in coffee decanter where the coffee has been left really is a bit much!) also the kids sometimes make a lot of noise playing in the streets untill after 9pm which is not great when you have a fever! the area to us was unsafe dirty and not a place i would ever send my worst enemy!

Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jan 2, 2014
I am really sorry that this guest was so disapointed with their stay. The guest did give us feedback after this holiday and I addressed these issues with the housemanager as the feedback was contrary to our previous feedback and I was very concerned. He advised that he had asked if there was any problems but was not told of any. We would always endeavour to address any issues raised during a guests holiday. The hob had been repaired prior to arrive and until we had the feedback we were unaware there was still a problem. The fridge did break down and this could also have been addressed. We have fed back the comments to the taxi company as we had not had any privious complaints to ensure this does not happen again. Essaouira is a typical North African town and standards are different to other areas of the world. Again I deeply regret that we were not able to address these issues during the holiday. All comments have been fed back and addressed. We always welcome all feedback and will always do our best to meet guests espections. Please let our house manager know if there are any issues during your stay.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sv_food_n...
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Exceptionally Beautiful Riad”
Reviewed December 16, 2013 for a stay in December 2013

I was pleasantly surprised by how spacious and grand this lovely home was. The pictures provide a great idea but you really have to see the home in person to understand how special it is. It was fully equipped with everything one might need and furnished beautifully with lots of local crafts. The location is great and you are treated to sounds of the waves while sitting on the rooftop terrace. Fouad and Aida made it a very welcoming experience. The only downside is the construction noise... loud hammering which began at 8 AM and continued throughout the day. This would make it very diffucult for one to take an afternoon nap if they so desired. But I think you would find this to be a problem throughout Essaouira as there is much building going on. Another concern was the old gas stovetops... my friend and I could not figure out how to light a burner and the strong propane smell coming from the downstairs kitchen was a little scary. Best to leave the cooking to Aida as she is very familiar with these stoves and how to operate. Overall this was an excellent home located in a really beautiful seaside town. Hope to return someday!

Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sarahbwhi...
uk
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“tradtional and charming riad great for a peaceful holiday”
Reviewed July 2, 2013 for a stay in June 2013

we had a lovely time at Darsal , Aeida was sweet and made us a good breakfast each morning, Fourd was very helpful met us at the bus, we didnt go on any trips but he did offer us some, we just wanted a relaxing holiday, we arrived the day of the music festival, it was very busy , the town had a good feel to it . alcohol shop closed for festival so be prepared . beach a bit too windy for laying on but found a cafe/bar 'beach friends' where you can eat ,drink and use the sunbeds all day .. decided to go back for an extra 2 days in marrakech so only stayed 5 out of the 7 days books , we had a good all round holiday, city riad , beach riad then a city hotel ...

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Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margaret...
Gravesend
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“A fantastic end to our holiday"”
Reviewed January 17, 2013 for a stay in January 2013

This is a beautiful riad in the centre of the medina which was ideal for us. We were met by Faoud who speaks excellent English and ensured that every whim was attended to. The house on 4 floors was luxurious by our standards and much more than our party of 4 needed we thoroughly enjoyed spreading ourself out

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the roof terrace/log fire
Liked least: the ground floor - we did not use this
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewed January 14, 2013 for a stay in December 2012

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Calmness of house and proximity to the medina
Traveling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Surrey
Reviewed January 8, 2013 for a stay in January 2013

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Everything
Liked least: Nothing
Traveling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed October 16, 2012 for a stay in October 2012

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Everything
Liked least: Nothing
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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