The transfer took 2.5 hours, late at night with our driver going at some speed, & longer on the return in the day (both times without air conditioning as not working!).
Very good hotel (but would say 4* rather than 5, except the prices!) V.friendly & helpful staff, there can be delays in service but always with a smile! We found is OK if you can speak French but English was limited. We arrived V.late & they said we could still have something to eat but this took over 2 hours & several phone calls after we arrived to be sorted. Also reading light was not working & did not get fixed during stay.
Loved the decor though some of it was a bit 'style over substance' eg. chairs that looked great but not practical or comfortable. ALL areas of hotel were kept very clean.
Only gripe with rooms was no tea/coffee machine in room (but later found out that some people did have one) & that there is not a dressing table/desk to do your hair or make up. Only area for this is to stand up in the bathroom, right by the one sink. Should remove the crazy bath tub that's in the bedroom (should survey how many people use this? We didn't find anyone who had) & replace with a dressing table. If you had room service you had to eat it on the bed! Beds are extremely comfortable.
Pool areas really good with large towels provided & a wide choice of Sunbeds. We loved the large raised 'daybeds' with a table in the middle, perfect for all of us to relax on, eat at & play games.
Food very good quality, breakfast & dinner buffets with good variety of choices. No problem with lack of cutlery as some reviews have mentioned but there are not 'spares' so you need to keep the set on your table for all the courses! But always a shortage of tables for 4 people, so had to move tables together.
I known some reviews went on about the birds but thought they were quite sweet, flew in & perched on a ceiling 'ledge' waiting until people left their table then would fly down, pick up the crumbs then fly off. Never saw them anywhere near the counters with food on. Only problem at breakfast were the flies on the cheese & meats, as unbelievably they were not covered!
Wonderful traditional 'Tea man' with free mint tea available.
Warning drinks etc are very expensive & the same for the snack/lunch options around the pool also you couldn't get anything simple like an ice cream. We ended up going to the local town to stock up on drinks.
Free bus into town is a good service & greatly enjoyed the cultural experience of the Medina etc. Also found the traders to be polite & was not really hassled (they also appreciate any effort you make with a few local words).
Was a bit disappointed with the Haman area but liked the indoor pool & the massage at the Spa was amazing.
Went to the beach by the Hotel but due to the wind, current too dangerous to swim & beach not v.clean. I
No services there, just seems to be used for quads & animal rides. Shame as could be a great addition to the hotel.
Also disappointed that there was no entertainment offered in the evenings, even at the weekend, despite details showing that this is available.
Went to one of the classes (Moroccan cooking) but despite there being 10 English & only 4 French people, it was all in French & only directed at them, so most people left before it was finished & we did not bother with anything else. Feel it should be advertised if only available in one language.
Still was a nice place to spend a week relaxing....
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- Also Known As:
- Sofitel Essaouira Mogador Golf Hotel Essaouira
- Sofitel Essaouira Mogador Golf And Spa