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“Great views but needs some work.” 3 of 5 bubbles
Review of Palais des Remparts

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Palais des Remparts
Ranked #32 of 77 Hotels in Essaouira
Certificate of Excellence
New York City, New York
Level Contributor
263 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
“Great views but needs some work.”
3 of 5 bubbles Reviewed February 23, 2013 via mobile

The hotel is well located, great ocean views but the rooms and especially the bathroom needs updating.

The shower was largely a handheld since it wouldn't stay attached to the holder with water that comes and goes both in pressure and temperature. They also lacked some basics like a hairdryer, curtains etc. Not to mention that the glass provided in the bathroom was dirty.

Our room was on the 4th floor on the terrace. Great views but no wifi in the room (had to go to a lower floor). Also, there's noise around 7:30am when the staff moves thd chairs and tables around preparing to serve breakfast.

The sound of the ocean and seagulls is quite loud. It didnt bother me but my husband had trouble sleeping. In Feb, we needed to use the portable heater provided. There's no heat/AC otherwise.

All in all, it was okay. Nothing terrible but it could have significant improvements.

  • Stayed February 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Susan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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312 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
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World
Level Contributor
111 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 bubbles Reviewed January 18, 2013

There are smokers in the lobby. Even the night receptionist smokes at the front desk which is kind of disgusting. Room is so so. Seems the curtains have never been washed. Nice view from terrace. Breakfast is so so. Fake honey. Location is good. Quiet. Islamic morning call to prayer goes on for 15 minutes at 5 am and wakes you up and keeps you up no matter what with sound blasting from a distorted speaker.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank worldtraveler2392123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed October 4, 2012

We stayed here after staying in 2 terrific places in other parts of Morocco and we had been warned the room standards were perhaps not quite as good in Essaouira as they are in Marrakech .This we found to be the case however what the room lacked in amenities ( no safe, hairdryer or air conditioning ) was more than made up for by the stunning views from the delightful roof terrace which directly overlooks the sea with views along the ramparts of the medina. The location is good too,( being just around the corner from the main square) in a quiet street with a couple of nice restaurants , patisserie and a few shops.

We had a view of the sea ( some rooms their windows open out to the central courtyard) , the room was a good size , furnished well with a comfortable bed. The bathroom was Ok with a huge bath ...but uninviting due to the dark tiles and blue bath. There was a definite musty damp smell in the room, the cream rugs were slightly grubby and the windows not clean so we wiped them. The courtyard area of the hotel is lovely , just wished housekeeping had wiped the glass top of the table outside our room of cup marks which remained present from our arrival to our departure. With a little bit of attention these issues could be easily resolved and standards raised .It felt more like a 3 star accomodation rather than 4 however that would not prevent us from staying here as the positives outweighed any negatives.

The restaurant was advertised as open with the menu hoarding placed outdoors but it remained in darkness for our stay possibly as no one ate there . This may not be a reflection on the restaurant per se, as we saw several restaurants slightly off the beaten track which appeared to have had evenings totally without diners even when they rated highly on trip advisor. I was told business is generally very quiet at the moment and all the places we stayed in were well below capacity .We ate in one establishment and we were the only diners all evening .

The staff in the Palais des Remparts were friendly and helpful , and waiters attentive. Breakfast was the usual Moroccan fare , with freshly cooked pancakes and pastries, served on the terrace and with one of the best views in Essaouira with dramatic crashing waves on the rocks and ramparts and the occasional fisherman scrambling over the rocks. There are covered tables on part of the roof terrace with glass panels so if the weather is poor shelter is available , and we had no problems with the seagulls nor issues with the breeze which was gentle and refreshing for our stay. The sunsets are magnificent from the roof terrace and we spent so much time up here just taking it all in .

Essaouira tradesman have a much less aggressive sales attitude and a more laid back approach compared to those Marrakech ( there are even prices on the goods in the souks ) and it was a pleasure to browse the shops and stalls in the medina and indeed shop ( we would not have bought anything in Marrakech if we 'd realised what Essaouira was like ) .

We thoroughly enjoyed our stay in Essaouira - the medina was lovely to wander round, the beach long & flat, and it was facinating to go to the port watching the local fisherman landing their catch . It was relaxing and laid back .So pleased we didn't just go to Marrakech

Room Tip: Rooms 309& 308 are on the roof terrace and have terrific views of the sea. There are no issues a...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank elainegwasd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed September 19, 2012

We weren't sure what to expect when we arrived at this Riad, but we were VERY pleasantly surprised! First off, this Riad is in a superb location - I don't think it gets any better than this in Essaouira - seriously. It was easy to find, and unlike in Marrakech, the people in Essaouira were very nice and helpful and showed us to the Riad without asking for $ to do so! Upon our arrival, the staff was extremely friendly and helpful. They gave us an early check-in and helped us book a horseback riding excursion. Our room was beautiful and very spacious - it was nice that we had a little sitting area. The view from the top of the terrace was absolutely stunning! I seriously doubt there is a better view from anywhere in Essaouira - we must've taken 100 photos! Breakfast at this Riad was one of the best I had in Morocco - so delicious and fresh and the servers were all so sweet and attentive. If only we had more than one night here! It was just not long enough and as a recommendation, if you come here for a side trip from Marrakech - you really need to stay at least 2 nights! It's more laid back, the people are nicer, cheaper, easier to negotiate in the medina and the weather is so much better than Marrakech! It's funny, because the people in Essaouira will tell you this! We took a Supratour bus to get here from Marrakech, which was 140 Dirham for two people. Cheap and the buses were nice (had air conditioning). I think it was close to 3 hours total since the bus stops off at a rest stop for 15 minutes or so. Only complaints about this Riad were that it was very loud at night - people in the streets yelling, cats fighting, etc. So, bring ear plugs! The other thing was that our shower/tub was clogged and wouldn't drain - but we could've had this fixed but since we were there for one night we didn't complain. Overall, I highly recommend this place for location, atmosphere, service and price!

Room Tip: Higher floors might not be so loud.
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  • Stayed September 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andria D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed August 27, 2012

My husband and I stayed here for 3 days and LOVED it. We had read reviews of the hotel here on Tripadvisor before we arrived and followed suggestions to ask to see the different rooms they had available so we could pick. The rooms are all very different. We stayed on the very top floor in a beautiful room with windows that opened out to the ocean so you could hear the waves crashing day and night. I loved the decor in the room - it was spacious as was the restroom - and the 360 degree views from the terrace on our floor were maginificent. We could walk right out the door and order a glass of wine from the bar staff and watch the sunset. The area is excellent. It's in the medina but situated on the edge so you don't have to walk through a maze if you want to leave to go to the ocean or elsewhere. There were great restaurants and bars within walking distance. The staff was very friendly and helpful. The only drawbacks were how loud the call to prayer was every morning - but you will hear that anywhere in the medina. Plus - the neighbors had roosters crowing at sunrise...again a medina issue rather than a hotel issue. I highly recommend this property

  • Stayed May 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MJBK4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed July 29, 2012

We stayed 2 nights at the Remparts. We had just spent 3 nights in a gorgeous Riad in Marrakech so we were a bit disappointed when we arrived at the Palais.

What was great:
The location- in a quiet street in the Medina.
The entrance of the Hotel is beautiful. Traditional courtyard with basin.
The view on the ocean. We were lucky to have a room on the terrasse where we had a view on the ocean. There is also another terrasse where one can watch the beautiful sunsets and the Medina.
What was average:
The bedroom. As other travelers noticed, it was poorly lit and did not have a warm atmosphere. The furniture showed ware and tear.
The bathroom was large. There was no shampoo (they don't offer any), although there were bath salts. There was one bar soap but no soap holder by the sink or bathtub.
The toilette made an incredibly loud noise when flushing--A bit like a train breaking as it reaches the station.
Breakfast was basic: toasted bread and some local pastries. The best part was the fresh squeeze orange juice.

and... the sea gulls also enjoy the terrasses and leave their traces all over!

Please note that as it was the only place we stayed in in Essaouira, we have no reference for other hotels in that town, only in other cities we stayed in Morocco.

Room Tip: ask for a room with a view on the ocean.
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  • Stayed July 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank sild-o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abergavenny, United Kingdom
2 reviews
5 of 5 bubbles Reviewed July 17, 2012

We stayed there with our two children Ella 4 and Rollo 2. It was fabulous and the bed was super king &super soft. Fatazela took my little girl behind the counter for the afternoon to play and she greeted all the guests. it was charming and the manageress sorted a superb rate for us all.
Roof terrace is extraordinary and very probably the best view in Essouira. The breeze was perfect and yes a little nippy at eight in the morning but at other times of day absolutely magical.
ont forget to check out the french restauraunt 4 doors down..we tried loadsof restauraunts but this one was by far the most enjoyable

  • Stayed August 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MatthewBryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palais des Remparts

Property: Palais des Remparts
Address: 18 Rue Ibn Rochd, Essaouira 44000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Essaouira
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
#11 Luxury Hotel in Essaouira
#12 Spa Hotel in Essaouira
Price Range (Based on Average Rates): $
Hotel Class:5 star — Palais des Remparts 5*
Number of rooms: 23
Reservation Options:
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Also Known As:
Palais Des Remparts Hotel Essaouira

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