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“Excellent luxury riad, top level service” 5 of 5 bubbles
Review of Riad Chbanate

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Riad Chbanate
Ranked #8 of 77 Hotels in Essaouira
Certificate of Excellence
Amsterdam
Level Contributor
74 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
“Excellent luxury riad, top level service”
5 of 5 bubbles Reviewed May 15, 2012

We stayed at the Riad Chbanate for two nights as part of our tour of Southern Morocco. The hotel is absolutely lovely - comfortable, well furnished rooms, a nice courtyard for breakfast and a roof terrace with some shady spots for reading. The staff are excellent, eager to provide information and any help needed - nothing was too much trouble for them. The breakfast was also great, but we ate out in the evenings so I can't comment on the restaurant.

The only slight annoyances are the construction work across the street from the rear of the hotel, but its not adjoining the walls so the noise is limited and the hotel also seems to like to play music in the restaurant from the breakfast service through to dinner, which is audible in some of the rooms and seems a little unnecessary to me at least. The location of the hotel itself is very good for the main sights in the old town/medina although the street it sits on looks very rundown and a little uncomfortable at night - that said we had no problems at all despite the appearances.

Overall I'd be happy to recommend this hotel to anyone!

  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hastur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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515 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (67)
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English first
Essex, Vermont
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 10, 2012

My daughter and I stayed here in April 2012. The riad is very clean, beautifully constructed, and very easy to find (once you know where you are going). The staff and service was exceptional. This is a great place to stay at a great value.

  • Stayed April 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Vermonter4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zeewolde, The Netherlands
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed May 8, 2012

Essaouira is a world of its own in Morocco. Temperatures stay between 22 and 28 with a friendly breeze. Note that in august the winds will pick up and the sun is intense.
Stay here for 3-4 days. Perfect beach and hip beach lounges. Camels, horses, quads, kitesurf for beachfun. Drinks are served yeeeh..
When you are a golfer a must do is Mogador golf by Gary Player. We played it twice.
Another day for strolling about the village, very authentic without the masses you have to get through in Marrakech. Very nice fish stalls, great restaurants. Very laid back.
The Riad is located in a small street approx 5 mins from village center street.
Service is perfect, every request was welcomed and responded directly. Never touched my bags from the moment the Supratours bus arrived in town untill we were seated in the same bus for departure. Give the porters one or two euro and you can experience colonial life. The breakfast and meals (if you stay in the riad at a quiet evening) is cooked on the spot and you can discuss with the Cook what you would like to eat. Pefect Mogador wines and pefectly restored / maintained building completes the exoerience. Great beds, bathroom, very clean. would go there again, much better experience than the generic hotels outside the walls. Very nice and tourist friendly inhabitants and no aggressive shopkeepers anywhere. Internet wifi.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Gitta A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isle of Man
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed May 7, 2012

We have just come back from a week in Morocco where we spent the last three nights in Riad Chbanate, Essaouira. Essaouira is a beautiful place to stay especially after a few days in crazy Marrakech and this Riad was just exceptional in every way. The staff (unlike many in Morocco), are genuinely friendly and helpful and put you at ease. When we arrived, the manager sat us down with a map of Essaouira and spent fifteen minutes showing us where to go, recommendations for places to eat and where everything is (while we drank freshly squeezed orange juice and ate marzipan sweets...), this was really useful. The owner John, was fantastic, he had built and designed the Riad himself and as he likes a big bath himself and thinks that a fireplace in a room is romantic the rooms all have HUGE baths and fireplaces - you could fit three people in the bath!... , the whole place is beautifully built and decorated. I assumed that he had an interior designer in but in fact he picked all the furniture and decoration himself - what a guy. Breakfast was great, loads of choice and all very fresh, we also had an evening meal on our last night and I can highly recommend that too, their homemade tagines were by far the best we had in Morocco. There are two roof terraces, one with a hot tub, both with a great view. If you are going to Essaouira, you really need to stay here, all credit to John and his attentive staff, it was the best hotel we have ever stayed in,

  • Stayed April 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KathrynManx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed May 5, 2012

We booked this property largely based on other reviews here, and we were certainly not disappointed. I would like to echo other reviewers' comments about the friendliness and helpfulness of the staff, particularly Gregy - it really "made" our stay here. The property itself is well located on the quieter back side of the Essaouira medina, so it's the best of both worlds - only a short 5 or 10 minute stroll into the bustle, sights sounds and smells of the busier parts of the medina, but also in a relatively quiet spot to retreat to at the end of the day (or to nip back to if you've forgotten something). Our welcome was wonderful - having travelled for 40 hours and arriving early evening we didn't have the energy to head out for dinner, so the kitchen made us a lovely tagine which was one of the top 10 meals in our whole 4 week tour of Morocco. Breakfasts were also wonderful, with all the usual continental items plus eggs however you like them. There's also a pod coffee machine which makes excellent espresso, and although the milk frother was broken during our stay the kitchen staff were more than happy to heat milk for us on the stove - this made for a nice "heart starter" for the day ahead (we like our morning coffee). Our room was on the second floor (Zen Suite) and was clean and spacious with everything we needed, with the exception of somewhere to unpack our clothes into / onto (eg a wardrobe or chest of drawers). We stayed for 3 nights and it wasn't a problem - there was a short rail next to the bathroom that we could hang a few things on, but if you were staying for longer you might wish for a better solution than pushing and pulling your suitcase under the bed all the time. In-house laundry was quick (same day) and reasonably priced (medina prices, rather that European hotel prices as we experienced elsewhere in Morocco). Wifi, although a little slow at times, worked in our room, as well as in the communal areas of the riad - something that couldn't be said for a lot of other riads we stayed in in Morocco where it fades out above the first floor. The riad restaurant was clean and nicely furnished, with an adjoining sitting area with a well-tended open fire. The riad also had a very nice roof terrace where you could have breakfast, and a small but clean and well kept hot tub if the weather's suitable. The riad staff also gave us some excellent recommendations for bars and restaurants, and we weren't disappointed (Elizir and Caravan Cafe were both great for dinner). If we were coming back to Essaouria (which itself is lovely, and has a nicer more laid-back "feel" than some of the bigger cities like Marrakesh and Fez), we wouldn't hesitate to book this place again - the location, the property itself (layout, furnishing and fittings, cleanliness, room), the breakfasts (and coffee!), the laundry, the wifi and above all the staff (particularly Gregy) combined to make a lovely stay, at a very reasonable price. Oh, and there's a little pet turtle (appropriately called "Chbanate") who lives in the riad's central water fountain - very cute :)

  • Stayed April 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Darren C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 29, 2012

From the moment we stepped into the riad (and Gregy lent ne 20 Dhms to pay the porter) the smile did not leave our faces. The riad itself is well-deisgned, bright and airy and very pleasant (with a lovely open fire inside). But what makes it quite extraordinary is the welcome of the staff, and the quality of the food. Gregy's obvious enthusiasm for Essaouira and life itself is infectious.Having ordered a meal before we arrived, which turned out to be chicken tagine and was absolutely delicious, we did not eat anywhere else in Essaouira. Samira's coucous is exceptional and the grilled king prawns we asked for were also amazing.

  • Stayed April 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Georgina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marrakech
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 27, 2012

Lovely property, nicely located in medina, very helpful staff. Also went to elizir (think sp. correct) restaurant and was wonderful.

Stayed April 2012, traveled as a couple
Helpful?
1 Thank PeteJayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Chbanate

Property: Riad Chbanate
Address: 179 Rue Chbanate, Essaouira 44000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Essaouira
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Airport Transportation
Hotel Style:
#2 Romantic Hotel in Essaouira
#3 Luxury Hotel in Essaouira
#5 On the Beach Hotel in Essaouira
#6 Family Hotel in Essaouira
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Riad Chbanate 4*
Number of rooms: 8
Official Description (provided by the hotel):
This traditional, 18th century Moroccan residence was once home to the Caid d'Essaouira and his family.Located in the Medina of Essaouira the riad is ideally situated near Bab Marrakech and only a 5 minutes walk from the beach.Through a complete renovation, this authentic riad has been transformed into a residence of modern comfort and elegant surroundings. A jewel of the Essaouira Medina, Riad Chbanate welcomes you with a delicate ambiance created by the timeless magic and perfumes of the Orient. Riad Chbanate has been renovated with care and elegance to offer you an authentic, tasteful, and very comfortable environment. The services provided by Riad Chbanate are worthy of the much larger luxury hotels of Morocco. Step through the door of Riad Chbanate and discover its unique magic. Warm and friendly, with the comfort of luxury hotel services, it is only natural that guests feel at home in Riad Chbanate. Faithful to traditional design, and to ensure exceptional comfort, Riad Chbanate is a perfect blend of Moroccan craftsmanship and modern convenience. In the Moroccan tradition of generous and flavorful meals, Riad Chbanate invites you to discover the specialties of the region with each gourmet dining experience. With attentive service and a personalized concierge, the staff of Riad Chbanate is at your disposal, at all times, for your utmost comfort. ... more   less 
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Also Known As:
Riad Chbanate Hotel Essaouira

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