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“Relaxing honeymoon with full-hearted service”

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Le Meridien Ile Maurice
Espoo, Finland
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Relaxing honeymoon with full-hearted service”
Reviewed April 14, 2014

We just returned from perfect 12 days holiday & honeymoon at Le Meridien, Mauritius. It all started when we arrived to the hotel and I saw my wife's face with her first impression of the hotel and spectacular lobby view to the ocean. Then I knew it was all worth it. We stayed in deluxe ocean view room with All inclusive package and here we go...

Check in:
We arrived about 1 pm. Receptionist smiled and made us instantly welcome. She sat us to lobby bar table and we had refreshing drinks and all explained in 20 minutes. One staff member directed us to our room and bags came just after.

Rooms:
First we got room 209, but there was renovation going on next door so drilling noise was quite disturbing. So we went to lobby and asked if it's going to continue and they checked that and offered us another room. So 227 was our home for the rest of the holiday. Room was very good with sleeping area and sofa area, balcony and bathroom. View to the ocean over garden was very beautiful. Beds very cozy and we had a good sleep. Tv was brand new lcd, about 42" with many sports channels (premier league, cricket, golf, cycling, rugby), music channel and couple of movie and news channels. Shower had two modes and bath was nice. Toilet didn't flush normally, you had to press the flush couple of times and long but with the right technique that wasn't a problem. Rooms are not brand new anymore but I think it was still nice 4 stars level and cleaners did a fantastic job everyday. They also surprised us with bottle of wine, fruits and towel-swan figure.

Service & staff:
Okay, now we come to the best part. The service was the best I've ever had. For example in Papaya pool bar there were these guys, they make everything so smoothly and nice. If you sit on a table or on the bar chair it's almost like having a blast with your friends but with professional touch. They're always friendly, even in a huge hurry and they learn very fast your favourite drinks. So Vinesh, Seegobin, Dillen, Pradeem & co, you seem to be top class professionals but also very nice people with great sense of humour and right kind of twist. Couple of examples: usually there was just cocoa ice-cream served in the hotel and my wife said that she likes more vanilla, so instantly Pradeem went in to the hotel and brought us vanilla ice-cream. One day they took my mp3-player and played my favourite music for the whole bar (sorry folks!). And in the final day after our all inclusive package had ended (after 12 am) Vinesh brought us drinks to the beach and after that also a nice chicken burger with another beer and sprite. He saved our day! Now that's something you will remember with smile for a long time. Tips: Ask Seegobin about Angry bird and ask Pradeem to show card trick (I showed him one but I was poor teacher). Also Pamela in 180 degrees restaurant was very nice and always with smile. We wish her all the best. Also young guys at the beach hut were very polite and always asked us to have sports they arranged. All the kids loved them so if you're planning a family holiday, they can teach your kids play football very well. There were many other staff members too that did fantastic job, so thank you all at Le Meridien.

Restaurants:
There are four restaurants: 180 degrees (buffet), Cumin (indian), Shells (fish), La Faya (a la carte). Most of the time we ate at the buffet. It changed frequently and was better than normal buffets in big hotels. So many differents choices for starter, main course and dessert. In Cumin and Shells we ate only one time, and it was ok. La Faya we had two times and it was very nice. But in buffet you can make your own choices all the time so that's why we were ther for the most of the time. Also one night they arranged beach bbq party infront of Shells. It was 1000 rupees per person extra (for hb/ai package) and it was well forth it with very delicious crabs, fish and different kind of meats. Service was all the time fast enough. Breakfast at 180 degrees was very good too, especially delicious pancakes and omelettes.

Drinks, beach & pool:
With AIP you must relax on the beach with drinks a lot. There are many many cocktails (pina/mango colada always a great choice) and local beer "Phoenix" is very tasty and easy, somewhere between Carlsberg and Fosters. Okay, you must also swim and for that you should have beach shoes. In hotel's shop they cost about 10 euros, in nearby shop 9 euros and somewhere in the city of Port Louis maybe even cheaper. There's many rocks and broken coral in the beach, but after walking to water that's not a problem. So don't be afraid. And you can also swim in the pool. There's also another pool about 500 metres away in Nirvana area. We tried that once, but that side seemed to be too relaxing, too "goosfraba" for us. It's more life, music and kids at the "normal" side. But it's always there if you want total peace.

Activities:
We played tennis, court was very good and rackets were free for AIP (we hade our own balls). We also tried ping pong, beach volley (lost the tournament, French professionals were too good), beach tennis and cycling. Renting bikes is easy and cheap (350 rupees / day) and we made a day trip through Triolet to Mon Choisy beach. Very beautiful place and there you don't need beach shoes. There's also many kind of water sports activities arranged at the hotel. In the evening there's band playing international hits in the Bay view baar. And they play very well and have two singers, so you can end your day with a romantic dance.

Spa & sauna:
My wife tried spa when there was 30% discount day and she liked the massage very much. I tried sauna & jacuzzi more often. The electric sauna was too hot, staff put it from 80 to 104 celsius and everybody who has electric sauna in their home know that's too much, so you can change the temperature from panel outside and wait a little bit (about 70 is enough in small electric saunas). Jacuzzi was ok and shower from 6 directions was fun. Steam sauna was too hot to sit, spent there only 30 seconds. Tip: Take beer from the lobby bar to sauna with your agent skills and relax after that outside in comfortable spa chairs.

Other stuff:
There were guests mostly from France, India & Britain. Then some from Germany, Middle East, China, Scandinavia, Russia and Australia, maybe some locals too. So the scale is very international and that's great. We also made a day trip to Port Louis with taxi and used taximauritius (also for airport transfers), the price was half compared to hotel's own taxi offer. Just e-mail them, it's very easy.

Without the AIP the prices seemed to be quite high so our tip is to invest in that and just relax! If you're with happy attitude the fantastic staff makes you even happier. The hotel is in a very beautiful place, walking around the garden and beach is like living in a paradise postcard!

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank E_from_Finland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMilemaurice, The Management at Le Meridien Ile Maurice, responded to this review, April 15, 2014
Dear E_from_Finland,

Thank you for taking time off in writing this review. We were delighted to hear that you had a wonderful stay with us at Le Meridien Ile Maurice. It was nice to hear that our services exceeded your expectations. Our associates work exceptionally hard to make every guest feel special.

We are always delighted to receive such wonderful reviews. We hope to see you soon in our hotel.

Sincerely
Le Meridien Ile Maurice
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English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 12, 2014

To begin with its a beautiful hotel with its own private beach with lots of activities to do like water sports etc so u needn't go to the common beaches. The food is great specially for non vegetarians and sea food lovers. The rooms are big and spacious with very comfortable beds. Last but not the least the staff is extremely polite and friendly hence excellent service is delivered.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aradhana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMilemaurice, The Management at Le Meridien Ile Maurice, responded to this review, April 15, 2014
Dear Aradhana S,

Thank you for taking time off in writing this review. We were delighted to hear that you had a wonderful stay with us at Le Meridien Ile Maurice. It was nice to hear that our services exceeded your expectations. Our associates work exceptionally hard to make every guest feel special.

We are happy that you enjoyed your stay with us and we hope to see you again in the near future.

Sincerely,
Le Meridien Ile Maurice
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 12, 2014

This surprise was for my wife 60th on 1st February 2014. I had secretly arranged for her brother and sister-in law to fly in from Cape Town. The hotel was in on this and presented a very large card signed by family and friends in Cape Town. She was totally shocked and sat down to read the card. Suddenly her brother appeared. Wow, what a delight it was for her and she promptly hugged everybody!. The hotel was lovely with a tremendous variety of food and entertainment. All the staff were very friendly and nothing was too much trouble, A memorable holiday. The Indian food prepared by Mr Khan was the best we have had on any of our previous holidays. Highly recommend the Hotel.

Room Tip: If you are a vegetarian and love Indian food then book this hotel.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NaranM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMilemaurice, The Management at Le Meridien Ile Maurice, responded to this review, April 15, 2014
Dear NaranM,

Thank you for taking the time to record your personal experience from your recent stay at Le Meridien Ile Maurice.

Judging from your comments, it gave us great pleasure to conclude that your stay was an enjoyable experience. We were delighted to read that our staff members met and exceeded your expectations and that we have contributed to the success of your wife birthday celebration.

We thank you for your kind words and we will be very happy to convey your gratitude to them.

We hope we will have the opportunity to welcome you back soon at the hotel.

Sincerely,
Le Meridien Ile Maurice
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Mauritius
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 12, 2014

The positive things first:
Staff are very friendly, polite and efficient. The SPA is very nice. The bed is very comfortable- one of the best compared to hotels of the same class. Standard Room is nice, spacious with beach view. No complaint about the room!
The negative ones:
Beach towels given are in a really bad state. Never found such towels being given to guests in a 4 star hotel.
The dinner buffer in the main restaurant was very poor for a hotel of this class.There was nearly nothing Vegetarian apart from Salad. Even for my Non-Veg friends, there were very few items. This is unacceptable for a hotel of this class(4+). I had been at this hotel in 2010 and at that time I would have rated the hotel as one of the best I had been. Everything was excellent; and the buffet was one of the best. However, my last visit was disappointing.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pramod2480
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMilemaurice, The Management at Le Meridien Ile Maurice, responded to this review, April 15, 2014
Dear Pramod2480,

Thank you for your recent correspondence concerning your stay at Le Meridien Ile Maurice

We greatly appreciate the time and effort you put into recording your comments. As we are continually striving to improve the services offered by our hotel; your comments are well appreciated in helping us to enhance the experience of our guests.

Your comments have been brought to our attention and we were very concerned to hear about the inconveniences you experienced during your stay.

We would like to re-assure you that we have carried out a very thorough investigation on each and every point you have mentioned, and we can assure you that positive action has been taken to try and avoid any similar recurrences.

If you would like to discuss your experience with a member of the hotel team, please send an email to 01800.info@lemeridien.com so we may address it with you directly.


Sincerely,
Le Meridien Ile Maurice
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Delhi
Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed April 11, 2014

This hotel has a private beach of their own which makes your experience awesome . They have 4 restaurants out of which the Indian and the Italian are quite good . The staff is very friendly and helpful . The rooms are quite spacious and i think all rooms are sea facing . They have good facilities in terms of Spa and Sauna. The room arent very up to date in terms of technology but that is manageable.

Room Tip: Try and go for a ground floor room as the beach is just 100mts walking from the room and you would g...
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vaibh007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMilemaurice, The Management at Le Meridien Ile Maurice, responded to this review, April 14, 2014
Dear Vaibh007,

On behalf of the entire team at Le Meridien Ile Maurice, we would like to thank you for your review of our hotel.

We are happy to hear you enjoyed all elements of your stay and found our staff to be helpful. We really appreciate your valuable comments.

Sincerely,
Le Meridien Ile Maurice
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Maisons Laffitte
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 11, 2014

We ended up at this hotel by pure luck! We had rented a flat in Pereybere which turned out to be horrendous, and had to leave after 1 night. We were made very welcome at Le Méridien and given an excellent garden room (Room 139). A huge, comfy bed with feather pillows :). Could do with a couple more lamps as it's not very bright. And the air con worked a treat without being noisy. It's true that the hotel needs a bit of an overhaul, but it was so lovely and peaceful, with a beautiful view of the ocean, that we didn't mind that the tap in the bathroom needed a slap to turn it off properly! We were going to have the full-board option, but then decided on half-board in case we went out for the day at any time. We were told that we had to take breakfast in the 180° self-service restaurant, but that we could have dinner in any one of the other 3 restaurants. We discovered La Faya restaurant and never looked back! We were treated like royalty and the food was of a standard we have never experienced anywhere else - even in a top class restaurant in Paris! We preferred La Faya to the 180° self-service as it is waiter service, but the food in the 180° was the best we've ever had - for a buffet - in a hotel of that size. Mauritius itself is very poor which is something I didn't expect, and it seems everything has two prices - one for the inhabitants and one for the tourists. Not a very nice feeling and we felt that we'd "been had" a few times. But I would definitely go back to Le Méridien for a week of peace and tranquility. They have a great stretch of beach with lovely swimming. Take plastic shoes though, as the stones can be quite sharp.

Room Tip: You feel you have more outside space in a garden room, as the balconies in the upper rooms are quite...
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank megfili
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMilemaurice, The Management at Le Meridien Ile Maurice, responded to this review, April 14, 2014
Dear Megfili,

We greatly appreciate the time and effort you put into recording your comments. As we are continually striving to improve the services offered by our hotel; your comments are greatly appreciated in helping us to enhance the experience of our guests.

Once again thank you for your valued comments. We hope to welcome you back with us.

Sincerely,
Le Meridien Ile Maurice
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norrkoping, Sweden
1 review
Reviewed April 11, 2014

Spending 10 days at the hotel and it was fully up to our expectations, Good food even on Half board and flexible to make choses of different restaurants.

- Gym was really good with instructions he was very helpful and skills. Yoga was nice from fitting centre.

The area is good, Good water sport many of them is free of charge,

Recommend to use Bath shoes It´s some small stones in the water

Take the opportunity to visit the mountains for hiking to waterfall

Health, Take always a good repellent with you its sometime mosquitoes for your safe as in all other countries with rain forest.

Room Tip: We take garden terrace.
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leif H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMilemaurice, The Management at Le Meridien Ile Maurice, responded to this review, April 16, 2014
Dear Leif H,

Thank you for taking the time to share your experience with us. We are most happy with your review and will be sharing it with those concerned..

It gave us great pleasure to note that your stay was an enjoyable experience.

We hope to be of service to you in a near future.

Sincerely,
Le Meridien Ile Maurice
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Meridien Ile Maurice

Property: Le Meridien Ile Maurice
Address: Village Hall Lane, Pointe Aux Piments, Mauritius
Location: Mauritius > Pamplemousses District > Pointe Aux Piments
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Pointe Aux Piments
#4 Romantic Hotel in Pointe Aux Piments
#4 Luxury Hotel in Pointe Aux Piments
#5 Spa Hotel in Pointe Aux Piments
#5 On the Beach Hotel in Pointe Aux Piments
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Le Meridien Ile Maurice 4*
Number of rooms: 198
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Also Known As:
Le Meridien Ile Maurice Hotel Pointe Aux Piments
Meridien Ile Maurice
Le Meridien Mauritius
Le Meridien Pointe Aux Piments
Le Meridien Ile Maurice Mauritius/Pointe Aux Piments
Pointe Aux Piments Le Meridien
Ile Le Maurice Meridien

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