La Pirogue is a beautiful hotel with stunning grounds and very friendly staff. However, one issue we came up against was with our bill at the end of the holiday. We opted to stay on an all inclusive basis, and had it explained that all items on the menus at La Pirogue and the sister hotel Sugar Beach marked with a green asterisk were included in the all inclusive offer. We therefore followed this rule, and also confirmed with waiting staff at each restaurant that we were all inclusive and therefore chose (what we thought was) the all inclusive options. At the end of the holiday we had a large bill for food and wine from various restaurants, which we questioned. The explanation was that we had wine served to us in a bottle, not by the glass, which was not in the all inclusive- although waiting staff did not advise us this when we ordered, and we even had it clarified many times by waiting staff that everything we ordered was all inclusive. We complained that this was not made clear at all by waiting staff, and therefore the items were removed from the bill. But, I thought I should out this up on here to warn everyone to check their bills and what is included in the all inclusive option at every opportunity, just to make sure!
Other than this (quite large) mishap, the hotel is beautiful, located on a peaceful beach and despite staff miscommunication, are very friendly and fun. Try the bubble rum cocktail- very nice!
- Official Description (provided by the hotel):
- A celebrated hotel in Mauritius, La Pirogue Resort and Spa offers authentic and comfortable Mauritian bungalows nestled in the heart of the vast 14-hectare coconut plantation bordering the white sandy beach. The delightfully relaxed atmosphere as well as the generosity and attention of the staff have made the reputation of this warm and friendly hotel beyond compare. Beyond its heavenly setting with its extraordinary sunsets, La Pirogue offers a multitude of land and water activities to enable children and adults to enjoy their stay in Mauritius. ... more less
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- Also Known As:
- La Pirogue Hotel Flic En Flac
- La Pirogue Hotel Wolmar
- La Pirogue Wolmar
- La Pirogue Mauritius
- La Pirogue Resort & Spa Mauritius/Flic En Flac