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“Excellent 45 wedding aniversary holiday”

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Sugar Beach Golf & Spa Resort
Ranked #4 of 18 Hotels in Flic En Flac
Certificate of Excellence
Reviewed June 10, 2014

Hotel eccellent and well managed. Staff very attentive and could not be of more help. Food, accomodation and local trips very good. It would be hard to fing any negitive comments. Came a welcome relief after our previously poor holiday at the Smugglers Cove in St Lucia.

Room Tip: Ask for a quiet room away from Tides as can be a little noisy some evenings.
  • Stayed: May 2014, traveled as a couple
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5  Thank Terence paul V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew S, General Manager at Sugar Beach Golf & Spa Resort, responded to this reviewResponded June 12, 2014

Dear Terance

I am so pleased to hear that you have had such an enjoyable 45th Wedding anniversary with us at Sugar Beach. It is indeed our pleasure to turn these milestone occasions into very memorable celebrations. I will make sure that when next you visit we allocate you a nice quiet room away from Tides and hope to have the opportunity of welcoming you back in the near future. Feel free to contact me on info.sbr@sugarbeachresort.mu if ever you require any assistance or information for a future trip.

Thanks again and warm regards

Andrew Slome
General Manager

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1,274 - 1,280 of 3,199 reviews

Reviewed June 8, 2014

We recently stayed at Sugar Beach for our anniversary, it was our first time in Mauritius and was wonderful from the moment we arrived. The colonial style hotel is set on a fabulous white sand beach, the service, food and rooms were first class and we felt like we were in paradise. We will definitely go back as soon as we can.

  • Stayed: May 2014, traveled as a couple
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1  Thank MrsMorle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew S, General Manager at Sugar Beach Golf & Spa Resort, responded to this reviewResponded June 10, 2014

Dear Mr and Mrs Morle

Thank you for having chosen to spend your Anniversary with us st Sugar Beach. I was pleased to read how much you have enjoyed your stay and that we were able to make this trip so special for you both. It will be our pleasure to welcome you back, either for another special occasion or for just another few days of rest and relaxation.

Kind regards

Andrew Slome
General Manager

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Reviewed June 4, 2014

This was the second time I stayed at Sugar Beach, and once again had superb care from Viren the executive manager and all the staff, particularly when I managed to rupture my Achilles tendon. Nothing was too much trouble for them in the help that they gave. The rooms and food are just as I remembered, absolutely excellent! The whole experience was very memorable, and the highest recommendation I can make is that I`m already planning next years trip.

  • Stayed: May 2014, traveled as a couple
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4  Thank J J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew S, General Manager at Sugar Beach Golf & Spa Resort, responded to this reviewResponded June 4, 2014

Dear Mr Johnstone

It was a pleasure to host you once again at Sugar Beach and hope that the injury to your Achilles tendon is now well on the way to mend. I have passed you feedback on to my team members and Viren as well who I am sure will be pleased to hear from you.
Hopefully we will have the pleasure of welcoming you back for a third visit and can be contacted through info.sbr@sugarbeachresort.mu for any assitance or prefernces you may have for a future visit.
Hope to welcome you back soon.
Warm regards

Andrew Slome
General Manager

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Reviewed June 2, 2014

We had a great stay at The Sugar Beach, excellent welcome on arrival quite late in the evening, given the minimum to do, leaving all the form filling until the morning, and they'd made us a small cold buffet for our room. The staff are great, the location beautiful and now for the "but" - if you are not on All Inclusive, THE DRINKS PRICES ARE RIDICULOUS, although to be fair to the Sugar Beach this is apparently common to most of the hotels on the Island. We've stayed 5* elsewhere but never paid these prices, I don't even understand the logic as the bars didn't seem to be doing much business and we'd certainly have spent a lot more in the hotel if the prices had been reasonable. From what we heard, I suspect most people have a bottle of something in their room. I lived in Mauritius years ago and used to go to the hotels for meals/drinks occasionally and I certainly don't remember price differentials like this. Local friends had warned us but it still came as a shock. We never normally book AI as we don't reckon it's value for us given we don't eat and drink large amounts, but we'd certainly consider it if we returned here. Maybe that's what they want to push people into doing.

  • Stayed: May 2014, traveled as a couple
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7  Thank Howard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew S, General Manager at Sugar Beach Golf & Spa Resort, responded to this reviewResponded June 2, 2014

Dear Guest

I am pleased that you had a great stay with us and that you are likely to return. Concerning you comment with regards to beverage prices, I will certainly look into this and will also benchmark our prices with competitors both locally and abroad to ensure we are in line for an hotel of our positioning and standing.

Thanks once more for your remarks and hope to welcome you back someday soon.

Yours sincerely
Andrew Slome
General Manager

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Reviewed June 1, 2014

The Hotel was great, the only issue I had was that I payed to enter the room on arrival and had to wait nearly until midday. After an eleven hour flight - and a transfer from Scotland with two kids and a Husband with mental and physical disabilities, I just wanted to get to my room.
We stayed by the pool but it was very hot, we didn't have any where to change into swimming gear and I could have just done with a shower. However after that the rooms were great and I really relaxed. Service was impeccable and they were great with the kids. Will definitely go back but with swimming costumes in our carry on!!

Room Tip: They are currently renovating the rooms, it is worth having one of the newly renovated rooms as the...
  • Stayed: February 2014, traveled with family
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5  Thank Rebecca_CW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew S, General Manager at Sugar Beach Golf & Spa Resort, responded to this reviewResponded June 3, 2014

Dear Rebecca

Thank you for choosing Sugar Beach for your holidays in February. Although we normally grant early check in automatically on arrival, I cannot understand why this was not done in your case and will certainly look into this with the staff concerned. If ever your allocated room is not ready, adequate changing facilities in the form of a transit room are provided. We understand your feelings and assure you that your valuable feedback will help us in our ongoing efforts to improve quality.

I was pleased to read that once settled you enjoyed your stay with us and in particular the service provided for kids. We thank you again for your review and remain available on: info.SBR@sugarbeachresort.mu for any further queries or information with regards to your next holidays at Sugar Beach.

Yours sincerely


Andrew Slome
General Manager

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Reviewed May 31, 2014

Had a wonderful time and very friendly people and will recommend to anyone. The location is very good and choice of food and wine excellent. The swimming pool and good other sport facilities. The management very helpful. The kid club facility excellent.

  • Stayed: May 2014
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1  Thank milimeera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew S, General Manager at Sugar Beach Golf & Spa Resort, responded to this reviewResponded June 2, 2014

Dear Guests

Great to read that you and the family have enjoyed the resort so much. We do pride ourselves in having excellent kids facilities with our Sun Kids Club and hope you will return sometime soon.

Kind regards

Andrew Slome
General Manager

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Reviewed May 31, 2014

We went to the Sugar Beach Hotel in March 14 and had a brilliant time there. The staff were helpful and friendly, especially Soobis in the Mon Plaisir restaurant.
We preferred the Citronella over Tides, but all three restaurants as well as the ones from La Pirogue were very good and there was enough choice on the menu for 10 days.
We were originally put into a standard room in the North villas which had a lovely view out over the garden and sea; but unfortunately in the evening it was a little noisy due to the entertainment at Tides (I am a very light sleeper).
We were moved to the South villas which worked out well for us. Having read through previous reviews, I agree that the standard rooms on the first floor give you more privacy and better views.
Even without Wifi access in the room, there are enough hot spots around the resort.
We preferred the beach in front of the Sugar Beach hotel, however the sea in front of La Pirogue was better for swimming and snorkelling (nicer corals and less weeds).
There are really only two slight negatives, one being that the bathrooms could do with some modernisation and better maintenance.
The second issue being the request of “Guests are asked to dress for dinner; gentlemen are required to wear long trousers and a shirt with a collar.” This is mentioned on the website and was one of the first things we were told on arrival, however it is not enforced. We packed accordingly, bringing suitable clothes just to realise that there were many gentlemen who ignored it and nobody said a word. Either enforce it by asking the guests to wear suitable clothing or provide shirts with a collar at the restaurant for those “who forgot” or do not have the requirement at all.
Overall we certainly recommend this hotel and would go back.

Room Tip: Rooms in the South villas away from the airconditioning units. Standard rooms are in our opinion fin...
  • Stayed: March 2014, traveled as a couple
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Thank LOCIRA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew S, General Manager at Sugar Beach Golf & Spa Resort, responded to this reviewResponded June 2, 2014

Dear Guest

I was so pleased to read how much you have enjoyed your stay with us and that in particular the food in all the restaurants was to your liking. Soobis is indeed and excellent member of the team and in fact was recognised for his outstanding performance last year by winning a trip abroad.
We are currnently in the process of placing individual Wi Fi access points in all our rooms so as to improve the connectivity. At the same time the download speed is also being increased.
Our dress code in the evenings remains one driven by guest preferences and feedback and I will do my best to ensure that restaurant management and staff are briefed to ensure that it is more rigidly respected.
It will be a pleaure to welcome you once again to the resort and would be more than happy to assit you with any preferences or information you may require for a future booking. I can be reached by email through info.sbr@sugarbeachresort.mu

Kind regards

Andrew Slome
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sugar Beach Golf & Spa Resort

Address: Wolmar, Flic En Flac, Mauritius 90521
Phone Number:
Location: Mauritius > Riviere Noire District > Flic En Flac
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Flic En Flac
#2 Family Hotel in Flic En Flac
#4 Luxury Hotel in Flic En Flac
#4 Spa Hotel in Flic En Flac
#4 On the Beach Hotel in Flic En Flac
#4 Romantic Hotel in Flic En Flac
Price Range: $252 - $937 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sugar Beach Golf & Spa Resort 5*
Number of rooms: 258
Official Description (provided by the hotel):
At the heart of 12 acres of tropical gardens, the luxurious Sugar Beach Resort extends along a vast white sandy beach bordered by the sparkling turquoise waters of the Indian Ocean. An idyllic setting surrounded by lush greenery and open spaces, this cool Mauritian Resort displays a colonial style blended with contemporary architecture. The restaurants, beachfront and inventive gourmet kitchens complete this romantic setting which is ideal for a honeymoon or a dream wedding in tropical paradise. Sugar Beach also offers a unique concept with the Aura Spa & Hammam Fitness Centre, unique in Mauritius. The unrivalled comfort, well planned layout and diversity of land and water activities make this resort a perfect holiday destination for families and honeymooners alike. ... more   less 
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Also Known As:
Sugar Beach Hotel Flic En Flac
Sugar Beach Mauritius
Hotel Sugar Beach
Sugar Beach Resort Mauritius
Sugar Beach Golf & Spa Resort Mauritius/Flic En Flac

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