We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Some advice and tips for the best stay at Sugar Beach”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Sugar Beach Mauritius
Ranked #4 of 18 Hotels in Flic En Flac
Certificate of Excellence
Reviewed April 30, 2013

Sugar Beach is a high quality, professional and friendly hotel. The food, rooms, staff and facilities are everything you would expect from a 5 star establishment. We would love to go back again.

Here is some information we would have appreciated when making our decision and planning our first trip:

Where to stay
The Sugar Beach staff claim that Flic en Flac is ideally situated on the West coast because it has the least rain and wind. The prevailing wind is easterly over the island, so I can believe that rain has fallen on the mountains by the time it reaches the west coast. Of the resorts we could see up and down Flic en Flac, Sugar Beach and La Pirogue appeared the most spacious, up-market and well positioned. The beach in front of Sugar Beach is well sheltered by the reef and good for sailing. Snorkelling right in front of the hotel is not worth it, but there are some better areas a few minutes walk away or by taking one of the free boat trips to a snorkelling spot. We would choose Sugar Beach again if we came to the West coast.

The relationship between Sugar Beach and La Pirogue is very close. All of the facilities and resturants are available to guests in both resorts. Sugar Beach's facilities probably just eclipse La Pirogue's and would be my choice - the extra South Pool, nicer dining setting, bigger children's area - but if there was a big price difference it wouldn't be worth spending more for one or the other.

When to go
April and October are the best weather months. The temperature is an almost perfect 26 degrees day and night, and the water is even warmer. April should be out of the cyclone season and the wind lowest, although we caught a late one.

What to bring (that you might not have thought of)
Mask and snorkel that fit really well. Flippers are less important to bring as the ones available are fine.
Booties/strapped slops that you can swim in for windsurfing or paddling.
Collared shirts and long pants for evenings.

What to do
Windsurfing and sailboats are available for free, but there is no help or instruction provided (unless you need to be towed back in!) which was a pity. Peddle-boats and kayaks are more beginner friendly, and you can go a long way on smooth water.

The snorkelling in front of Sugar Beach is boring, but we found a great spot about 100 metres in front of the La Pirogue jetty in the morning at low tide. We booked out flippers the evening before and went in the morning before the boats were active.

We also booked a free trip on the snorkelling boat that took us outside the reef. This was a bit more advanced, but we managed as beginners (but decent swimmers). We also went on a free glass-bottomed boat trip, but sadly due to wind it didn't go outside the reef. It was disappointing that on both of these trips the staff were efficient and friendly, but didn't provide any instruction on what we were seeing or how to get the most out of our time.

At the resort there are daily activities like water aerobics, bingo and volleyball. Bring your own tennis balls (if you don't want to pay), and the other equipment and 6 floodlit courts are provided free.

At night there are various bands and dancers that provide atmosphere at the poolside resturant/bar to give you a reason to stay there and clock up a bar tab (drinks are expensive!).

We walked/bussed to Flic en Flac village for some grocery shopping, and took the free hotel transport to the nearby Cascavelle shopping centre where you can get upmarket South African stores like Pick n Pay and Woolworths. Other than that we chose to not leave the resort. There are on-land and boat excursions to all parts of the island and surrounds, but we chose to not spend the €70 to €130 per person. On a future trip we might rent a car or see if there are other excursion providers, or just budget beforehand.

How to save money
The half-board option of breakfast and dinner provides a crazy amount of amazing food. You can finish breakfast at 10:30am and be back at dinner at 7pm, which doesn't leave much time for a big lunch. We took a bus to Flic en Flac (very cheap) and bought some apples, drinks and biscuits for our room, and this tided us over between meals. The tap water is not recommended for drinking, and one litre of complimentary bottled water is put in the room per day. We would sometimes take that to dinner to avoid paying the high prices for drinks at meals.

Random notes
In the rooms there are UK and South African wall power sockets.
There is free wifi in selected areas (around the pools mainly) and for about €40 you can get wifi everywhere else.

Room Tip: At Sugar Beach a room by the South Pool is a great position. The South Pool is smaller and quieter t...
See more room tips
  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
16  Thank CapeTownSmiths
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (3,427)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,638 - 1,644 of 3,428 reviews

Reviewed April 26, 2013

Sugar Beach is a quality resort hotel. The Mauritians understand service and this is evident all over the resort and island. Sugar Beach has taken great care to manage the detail in the rooms as well as the grounds. The buffet style main restaurant caters for everyone's tastes. The beach area is pristine and we found some good snorkeling front of the hotel grounds. We bought a package holiday in South Africa and it has proven to be great value for money. But this will not be the case if you buy alcoholic drinks in the resort.

Stayed: April 2013, traveled as a couple
2  Thank Albertonvernon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2013

We (grandmother, mum and dad and 2 teenage children) had a FANTASTIC 2-week family holiday at the Sugar Beach, and loved the cultural mix that is Mauritius.

Besides a beautiful beach, impeccably kept buildings and gardens, good food and lots of amenities, it was the staff that put the Sugar Beach a head above other resort hotels we've stayed in. Well, maybe the food does too!

The resort staff are genuinely friendly and we had great service from everyone. This started with the smily lady who greeted us on arrival and sat us down in comfy sofas while we handled check in. It continued with the assistant general manager who came to say hello and chatted with us on various occasions during our stay to see that we were completely happy. Waiting staff, water sports guys, cleaning staff were all lovely and, despite the hotel being full during our stay, remembered who we were and followed up on earlier conversations. We loved the little touches, such as the cleaning lady placing flowers around the washbasin, and the watersports guys taking us by boat to the region in the lagoon that's's paricularly good for snorkelling (not far away but great to get a lift there and back and it IS better for fish/coral than other parts of the lagoon).

We would go back in a heartbeat (if finances allowed !)

Practical matters:

Sugar Beach vs La Pirogue: we'd agonized about which to pick and are happy we made the right choice for us. La Pirogue looked nice (rooms are in picturesque thatched cottages and there are hammocks outside to laze in) but the room size is limited.

Food and Drink:
Breakfast = the large Mon Plaisir restaurant (near reception) where there is a buffet offering everything you could possibly think of including lots of lovely fruit, eggs/omelettes cooked-to-order and chefs constantly making new waffles/pancakes.

Lunch: we tended to eat at the Tides restaurant which is near the beach and doesn't need booking for lunch (although it does for dinner). I believe we could have eaten at the Italian-themed restaurant Citronella's (at the end of the beach towards sister hotel La Pirogue) but were to lazy to walk to it ! If you're not quite sitting at the Tides' tables you can still get the pool-side menu which includes a great (and large) toasted chicken sandwich and an enormous gourmet burger.

Dinner: Very classy evenings out at Tides and Citronella's (both need booking for dinner), but we were surprised by the high standard of the evening buffet in the Mon Plaisir restaurant. Massive range of choices each night, for starter, main course and dessert meant that all of us had lots of choices we liked every night. Different nightly themes made for variety. Also, despite this being the main restaurant serving the majority of guests, we didn't feel as if it was "mass catering".

Meals at la Pirogue: if you book ahead you can eat at the neighbouring La Pirogue hotel (a short stroll along the beach). We had a lovely meal in the Paul et Virgine restaurant.

We were on an all-inclusive package and were quite pleased with our choice when we saw the a la carte prices: buying lunch each day, and beach drinks, could soon get very expensive. On the other hand, if you need to keep costs down and are on half-board you could have a big breakfast (at the HUGE buffet), and drink the bottle of water the cleaning staff put in your room each evening.

The all-inclusive menu items/drinks are marked in menus. Indeed at the Tides restaurant in the evening they knew to give us the all-inclusive version of the menu to choose from (still lots of choice and absolutely delicious, especially the coconut dessert). I think the Sugar Beach all-inclusive package covers the all-inclusive items on La Pirogue menus, but it's worth checking.

Rooms: See room tip. By the way, normally being woken up early by birds would put me off a hotel massively but it shows how much I loved the Sugar Beach that I was happy to sleep with ear-plugs in (the squashy ones provided on the long-haul flight). Husband didn't seem to mind/notice the dawn chorus.

Service:
Extremely good (see above).

Very occasionally (in the first few days) I had to remind myself to "chill" if there seemed to be a wait for drinks but this really wasn't an issue, especially when we'd got into being on vacation. If you can't manage to wind down and you're desperate for super-rapid drinks service, you can always go right up to the bar rather than waiting for the nice man to come to your table (or beach bed)

Miscellaneous:
It's really useful to have plastic shoes you can wear when you go into the sea: otherwise it's a bit uncomfortable to step on coral fragments. The sea is gorgeous: crystal clear water and at most tide times even non-swimmers in our party were happy to wade out a bit in the shallow waters.

If you're interested in sailing/wind-surfing the times when you can use the equipment vary depending on the hour of the day's high tide. To avoid disappointment check the day before.

If you're a less-experienced sailor use the double-hulled fun boats not the single hulled boats - unless you like righting a capsized boat repeatedly.

During our stay people didn't seem very adventurous, or else they were conserving their cash: when we water-skied (a payable extra) we were the only people on the boat. Likewise when the children para-sailed. It was really great having the boat (and the helpful boat guys) to ourselves !

The key cards that open the room doors are a bit errratic (probably because humidity affects the lock - as we were told on a previous tropical holiday). Reception seemed happy to re-program them for us as needed.

Prices in the spa are a bit high. If you take the free shuttle to the local shopping mall there's a hairdresser/beauty salon that offers massages and facials MUCH cheaper. That said, my duaghter loved the henna tattoo she had done in the spa.

We had a brilliant tour of the south of the island (organized through local company White Sands tours - their rep has a desk at the hotel and is there many mornings). We paid for a car and driver/guide and saw the volcano, waterfalls, sacred lake, Chamarel (seven-coloured earths) and the Cazelas wildlife park. We could have spent much longer at Cazelas, e.g. stroking giant tortoises, being in the enclosure with young lions or using a Segway to get up close to zebras.

Good tip from White Sands: if you're on the all-inclusive package at Sugar Beach and you're going to miss lunch because you''ll be on a tour, ask hotel reception a day or two beforehand for them to prepare a picnic lunch to take with you. It's a gourmet picnic and the price is included (if they put it on the bill by mistake remind them to take it off again !)

I've got my fingers crossed to win the lottery and go back again soon.

Room Tip: Our family had rooms 627-629 in the Manor House. In 627 we were woken by the dawn chorus from the bi...
See more room tips
  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank TiaSusanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2013

Booked the Sugar Beach hotel base on recommendation from our friends. The price was good so we decided to stay at the hotel for 5 nights to celebrate my birthday.
Arrived at the hotel and was immediately assisted by the conceige. Check is was informal at the sitting room facing the pool and we were offer cold tower and a cool refreshing drinks.
Hotel was beautiful and there are a few restaurants to choose from. So I find it strange that there are people writing and complaining about where to eat.
First night of our stay was good but the second night the air condition broke down. Maintance came many times but they could not fix the problem. Eventually we had to change to another room. For the inconvenience, the Manager of the hotel actually offer us a bottle of sparkingly wine. Very Impressive.
The biggest surprise was, on my birthday, the hotel actually offer a cake, the staff at the restaurant all came around our table, sang me a birthday song and there was a beautful cake. Very very touching.
Sometimes it is this small little things that makes the difference between a good hotel and a GREAT hotel.

Room Tip: Get a room at the South Wing if you are a couple. Much quieter there and there is also a silent pool...
See more room tips
  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ItalyAmico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2013 via mobile

We stayed here for six nights as part of our honeymoon. From the moment we arrived the staff were all very friendly and couldn't do enough to help. We requested an apartment next to the quiet pool which we were pleased to get, and it also meant we were very close to the beach. Our room was cleaned to a very high standard everyday and housekeeping would also visit every evening to check everything was OK and to provide bottles of water. The all inclusive system worked well and huge packed lunches in cool boxes were available on request if you went out for the day. We managed to eat at Citronellas once, but we really liked Tides restaurant by the larger pool. Although the drinks service was rather slow in Tides,the quality of food was excellent so we ate here a number of times for lunch and tea. We also had our honeymoon meal here which was organized by the hotel. This was a great hotel and if we should ever go back to this part of Mauritius again we would definitely stay here.

  • Stayed: April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Laura L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2013

Negatives. Let me try and think! OK if you twist my arm the beach sun beds could do with a makeover.
On to important stuff.
One of the best hotels we have ever stayed in.The staff are fantastic and cannot do enough for you. Very genuine and too many good people to mention here. Well OK, Vincent, Assistant manager, Ann Claire in Guest relations, Soobis in the restaurant, our fantastic man who looked after our room and Veedah from the concierge. Even the General Manager stopped to check if all is well with guests on a daily basis.

The rooms are modern clean and the two small issues we had with ours were dealt with immediately and without fuss. We were beachfront which are by far the best rooms and we were in the South of the property which is a quieter area.
Food is excellent. Buffet style for breakfast and dinner in the main restaurant, but you have two further a la carte restaurants to chose from, one of which carries an extra charge although if on half board you will get an allowance credited. The Tides beachfront restaurant if one of the best restaurants we have ever eaten in anywhere in the world. The quality and choice is superb throughout. You can also eat in the sister hotel next door in the main buffet restaurant or in their a la carte near the beach which is extra (less your allowance). If you cannot find food to your liking in any of these places, stay at home.

There is also a bird sanctuary at the hotel filled with friendly swans, pelicans and flamingos.

Drink prices are steep so if you are intending to stay a lot around the hotel, choose all inclusive as this includes your room bar and a la carte restaurants.

Mauritius is beautiful and there is lots to see and do. Get out and about.This was our third visit to Mauritius and we will be back again soon and certainly to this hotel.

Room Tip: The 700 block is in a great position.
See more room tips
  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Raz7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2013

We stayed here for 7 nights in March 2013 for our honeymoon. We had a lovely time, our room was clean and spacious, and close to the beach and smaller pool. The building and grounds are all well maintained and the staff were all very friendly and attentive. We went all inclusive and would highly recommend this option. Tides Bar in particular was great and we had a lovely honeymoon dinner there; we felt the staff went to a lot of trouble to decorate our table beautifully and made the whole evening very special. Would definitely recommend.

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ClaireBear71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Flic En Flac
0.3 mi away
Hilton Mauritius Resort & Spa
Hilton Mauritius Resort & Spa
#6 of 18 in Flic En Flac
2,666 reviews
11.2 mi away
LUX Le Morne
LUX Le Morne
#1 of 11 in Le Morne
5,147 reviews
0.6 mi away
Sofitel Mauritius L'Imperial Resort & Spa
Show Prices
Show Prices
Show Prices
1 mi away
Sands Suites Resort & Spa
Sands Suites Resort & Spa
#1 of 18 in Flic En Flac
2,266 reviews
14.3 mi away
Heritage Le Telfair Golf & Spa Resort
0.4 mi away
La Pirogue Mauritius
La Pirogue Mauritius
#2 of 18 in Flic En Flac
3,319 reviews
Show Prices
Show Prices
Show Prices

Been to Sugar Beach Mauritius? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sugar Beach Mauritius

Address: Wolmar, Flic En Flac, Mauritius 90521
Phone Number:
Location: Mauritius > Riviere Noire District > Flic En Flac
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Flic En Flac
#1 Family Hotel in Flic En Flac
#4 Romantic Hotel in Flic En Flac
#4 On the Beach Hotel in Flic En Flac
#4 Luxury Hotel in Flic En Flac
#4 Spa Hotel in Flic En Flac
Price Range: $281 - $687 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sugar Beach Mauritius 5*
Number of rooms: 258
Official Description (provided by the hotel):
At the heart of 12 acres of tropical gardens, the luxurious Sugar Beach Resort extends along a vast white sandy beach bordered by the sparkling turquoise waters of the Indian Ocean. An idyllic setting surrounded by lush greenery and open spaces, this cool Mauritian Resort displays a colonial style blended with contemporary architecture. The restaurants, beachfront and inventive gourmet kitchens complete this romantic setting which is ideal for a honeymoon or a dream wedding in tropical paradise. Sugar Beach also offers a unique concept with the Aura Spa & Hammam Fitness Centre, unique in Mauritius. The unrivalled comfort, well planned layout and diversity of land and water activities make this resort a perfect holiday destination for families and honeymooners alike. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Orbitz, Agoda, Booking.com, TripOnline SA, Hotwire, Evoline ltd and HotelQuickly so you can book your Sugar Beach Mauritius reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sugar Beach Hotel Flic En Flac
Hotel Sugar Beach
Sugar Beach Resort Mauritius
Sugar Beach Mauritius Flic En Flac

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing