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“Wonderful Holiday”

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La Palmeraie Boutique Hotel
Ranked #5 of 13 Hotels in Belle Mare
Certificate of Excellence
Edenvale, South Africa
1 review
“Wonderful Holiday”
Reviewed May 16, 2012

We were a family of ten and could not fault this hotel. The all inclusive is great value for money. Only the hotel is a bit far to walk to the nearest town, but great as away from the crowds. Can't wait to go back
Vivien

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Viv S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
giantit, Director of Sales at La Palmeraie Boutique Hotel, responded to this review, May 29, 2012
Dear Mr. Vivien,

Greetings from La Palmeraie!

Thank you very much for your feedback. When our guests are happy we are happy.

The nearest small village is indeed Belle Mare which is a 15 minutes walk from the hotel. The walk can be even nicer if you do it by the beach. Information for your next trip, the nearest big village is Central Flacq which is a 10 minutes drive from the hotel. A variety of nice shops are available.

Looking forward to welcome you at La Palmeraie

Sunny Regards

Sharonne
Sales&Marketing Department
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,137 reviews from our community

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Traveler tips help you choose the right room.   Room tips (142)
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English first
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 14, 2012

My boyfriend and I stayed at this hotel as we wanted to visit the nearby island ile aux cerf. We arrived to a small reception area that did not have the capacity to fit the guests checking in at the time. We were met by a staff member who ushered us to the nearby bar/ restaurant area instead where we were given cold towels to freshen up and a tiny cup of mint tea of some sort. We were then met by ajay who was the main man at reception who told us all about the hotel facilities. Very friendly and very confident. We were told there was free wifi but afterwards trying to log on in our rooms and on the beach found that it was only available within the bar area..a pain really! We told ajay our interest in the boat trip to ile aux cerf and he was more than happy to sort this out for us. Asking the price he was quick to tell us 1900 rupees pp. We wanted to add the lobster option for the BBQ included but this couldn't be sorted as other guests weren't having it. We went to our rooms first and told him wel come down book it later. Coming Back down to book the lady at reception told us the standard price was 1750 rupees pp. Although 500rupees isn't much it's the principle really that annoyed me. We booked anyway and had a lovely time but be aware that other activities on the boat will cost more. We went paragliding Which cost additional 2000 rupees. The guys on the boat will also expect tips.
The room was adequate with a beautiful beach view! Absolutely gorgeous beach! The decor is very Asian influenced with bursts of orange n reds. There's a shower n some shampoo n shower gel provided. No bath. Beach towels were provided at reception of which a prior deposit is taken from ur credit card to ensure they are returned. Rooms cleaned once a day, probably mid morning. Floor had like little sand bugs that crawled around. No slippers provided. coffee n beverages were chargable. 2-4 euros for a coffee. Other hotel we stayed in the room was serviced 3 times a day n bottles of water were provided as well as free coffee tea. Seems annoying that prices were in euros and then rupee. Very confusing. We were half board and breakfast was same each day bread eggs pineapple and papaya. Dinner was same with limited choice. Asian influenced dishes where meat had alot of herbal spices. Beverages for some reason were not included on dinner cost u's 4 euros for a bottle of wAter.
This happened with our final bill when the bill was in rupees and euros which confused us. We asked to have it all in one currency -rupees. After conversion it was evident that we had been overcharged and addressed this with receptionist who apologised n adapted the bill.
To conclude it's an average hotel. They're not very transparent with their prices and aim to confuse you. You could definately get better for the price you pay here.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Poohbearx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
giantit, Director of Sales at La Palmeraie Boutique Hotel, responded to this review, May 30, 2012
Greetings from La Palmeraie!

Thank you very much for your comments concerning your stay with us. Feedback from our guests are valued and we do our upmost to assist them in all querries.

Further to several points mention, we will like to bring our comments:

La Palmeraie Hotel is nested on the Beach of Palmar, we are a beach hotel having rooms overlooking the lagoon, we can say that we are the only hotel in Mauritius that have Deluxe rooms so close to the beach. We are an intimate boutique hotel with a unique architecture. Our Deluxe Room measured 33 to 37 m2 and in all our rooms we have showers.

All our rooms are equipped with a kettle with tea and coffee provided on a daily basis free of charge. Nespresso machine are also available, this facility is with a supplement. Room is cleaned once a day and if a guests want to have an early service they must advise the reception.
Every evening turndown services are available.

We always welcome our guests at the bar/restaurant. While doing the check in they can enjoy the fresh air and the nice view of the swimming pool and the sea. Our traditional mint tea is served upon all guests arrival. If the mint tea is not of the client taste we propose a different cocktail.

We have WIFI facilities at the bar area free of charge and adsl internet connection in the room which is a paying service.

It forms part of our procedures to put a deposit on the invoice for the beachtowel, the amount is automatically cancelled upon check out.

Concerning the catamaran, we do provide this facility to book catamaran trip for guest that don't have a sales representative based at the hotel. The price of a catamaran trip Rs1,900 is correct which include the transfers to and from the jetty of trou d'eau douce, the catamaran trip(waterfall, snorkelling, lunch & drinks). I confirm that the Trainee receptionist give you the price of rs1750 by mistake. As a commercial gesture of this incorrect information, we take your reservation at this price. The catamaran provider could unfortunately not cater for a lobster lunch on a individual basis. However you have been given the possibility to have a nice romantic lobster dinner at the hotel which have never been booked. Our wish was to give you this service that you have not been able to get on the catamaran. External activities are the guest choices and the hotel are not accountable for services not provided.

Drinks at the bar is a paying service, except if you have book your stay in all inclusive that includes your 3 meals and drinks. Daily breakfast is served in a buffet style(fruits, yogurt, salade of the day, juice, milk, bread freshly cooked, Sausages, cheese, beacon, baked beans, eggs, doguhnuts, pancake etc. Theme buffet dinner are available everyday.

Concerning the bill we accept our error of having overcharge your account by Euro 3 which was due to a wrong rate of exchange. The bill was amended before the account has been settle. To avoid these errors, following the hotel procedures, we send a copy of the invoice to our guests to verify before finalising the bills.

We invite all our guests to inform us of their problems when they are at the hotel itself, this will help us assist you and avoid misunderstandings. We are a small boutique hotel that have the possibility to listen to each of our guests to make their stay memorable...

Sunny Regards

The Management
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England, United Kingdom
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 13, 2012

Superb boutique hotel. The staff were fabulous. Beautiful room overlooking the ocean. Great food and a wide range of free watersports, plus more sports you can pay for. We went on a couples holiday but there were toddlers, and the hotel provides babysitting service and has a small kids play room. The east coast is beautiful, very quiet. We are definitely going back and will stay at the same hotel. Such a relaxed, fabulous place in paradise.

Room Tip: Ocean view rooms are stunning
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  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NikkiYDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 17, 2012

We stayed in Hotel La Palmaraie from 1st Feb 2012 – 7th Feb 2012 & we have to say that it was truly a memorable experience. The hotel staff was very courteous & helpful. The breakfast was amazing, the dinner was a bit of a letdown though. However, we understand that the dinner in any country would be according to the taste of that country, so this should not be a valid complaint. Also, whenever we asked the chef to prepare a dish of our choice, he would prepare it as per our tastes, so definitely no complaints there! The room was very clean & hygienic with a fully-stocked minibar. Whenever we went out & returned back to our room, there was a fresh feel to the room, as if we were entering it for the first time (with a floral decoration every time we entered the room). The room was itself breath-taking, with a seaside facing balcony, from where you could almost touch the clear blue-green water of the ocean & when out the door, a swimming pool to boot as well. Overall, it was an amazing trip & we hope to return for our next trip as well!! A special word of thanks to Ajay (the manager), the chef & the rest of the hotel staff for making our first trip to Mauritius so amazing!! :) :) :)

Room Tip: Always choose beach front room..
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  • Stayed February 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
4 Thank Trupti_ap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Watchung, New Jersey
Level 4 Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 5, 2012

Stayed January 2-9, 2012. So peaceful, so relaxing. The buildings, pool, beach, service - all just right for a perfect vacation. Room faced the sea with nice small balcony, not overly large but more than comfortable. The beach on the north side has beautiful soft pine trees that give natural shade. Plenty of chairs and some tables with thatch umbrellas. Beautiful view of the water, reef, and off-shore island. We had breakfast and dinner package but ended up eating lunch every day as well. Food was very good, occasionally great, occasionally okay, but always plenty of choices. Staff very friendly and accomodating, especially with early check-in and late check-out. We were told we were one of the first Americans to stay there, hard to believe given how nice it is, but that explained why the staff kept conversing with us in French, German, and even Russian.

Went off resort only a few times, as all we needed was at hand. Took a motorboat ride to the waterfall and Ile aux Cerfs, which was not worth the time, as our beach at the hotel was nicer. Went to Port Louis and really enjoyed the shopping and restaurants around the harbor. Then drove back through the highlands, which were beautiful, and made us appreciate how diverse and picturesque the island is.

Our first day we kind of wondered why we had just traveled a day and a half to go someplace that seemed just like the Caribbean, but every day there we discovered another facet that makes Mauritius really unique. Would love to go back, and would definitely stay at La Palmeraie again.

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Ted H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 6 Contributor
143 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed March 2, 2012

A lovely stay, definitely go all inclusive or you will spend a fortune. Staff very welcoming and rooms lovely. Beds super comfy. The food was good bar a few nights when they had an off time but when we complained on one of the nights they brought us something alternative. Activities were ok - you can't borrow snorkels or masks unless you are on their trip, so take your own and times were quite restrictive for some activities. Evening entertainment was very average and it's not a party hotel, suited us really well as early nights were the plan. If you go out for the day they don't do pack lunches so you lose your inclusive lunch. Hotel itself looks really nice & perfect for R&R.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
3 Thank Tinkerbell216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, Maharashtra, India
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 26, 2012

We stayed there between 17.02.2012 to 23.02.2012

Mr Ajay was the person at to greet us on arrival. However, there was some waiting time before we could get the room.

The room was very neat and the room service was prompt. My room was sea facing. The fridge contained a few drinks which were not complimentary. The bathroom was very good.

However Indian visiting the hotel should keep in mind -
1. The lavatory does not have any water jets. So kindly ask for tumbler on arrival;
2. The electrical points do not have normal Indian 3 pins plugs therefore take the flat pin three pin convertor;
3. Water is very expensive. Buy 5 ltr cans from near by hyper market; and
4. The hotel is secluded. Therefore the other option of travel is by taxi (which is very very expensive) or your can hire a car for Rs 1,000 (mauritian) a day.

Overall the staff of the hotel are very friendly.

There are DVD's at the reception free of charge. The food was very good too!

Minus points:

1. AC was not effective.
2. Spicy Indian food not available
3. Checkout was hurried - We had to leave in a jiffy.

Room Tip: Sea facing rooms have an amazing view. AC were not cooling enough.
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Huzaifa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Palmeraie Boutique Hotel

Property: La Palmeraie Boutique Hotel
Address: Coastal Rd, Palmar, Belle Mare, Mauritius 41604
Location: Mauritius > Flacq District > Belle Mare
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#5 Spa Hotel in Belle Mare
#5 Luxury Hotel in Belle Mare
#5 On the Beach Hotel in Belle Mare
#5 Romantic Hotel in Belle Mare
#5 Family Hotel in Belle Mare
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — La Palmeraie Boutique Hotel 4.5*
Number of rooms: 60
Official Description (provided by the hotel):
The play of light on land and sea. A glimpse of the jade and turquoise waters of the lagoon through fine voile curtains. Warm, sun-drenched colours. The beauty and purity of natural materials. La Palmeraie at Palmar on the east coast of the island possesses a unique alchemy from which its relaxing and intimate atmosphere derives. Under the MBH label, La Palmeraie offers true authenticity and conviviality, typical of traditional Mauritian family homes. A different way of discovering all the treasures – the people and the natural beauty – of the pearl of the Indian Ocean. Bars and restaurants:La Varangue:In the cool of the early morning or the peace of evening, around the pool, in a world of shimmering colour, La Varangue invites you to enjoy moments of deliciously Mauritian gourmandise. ... more   less 
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Also Known As:
La Palmeraie Belle Mare
Le Palmeraie
Hotel La Palmeraie
La Palmeraie Boutique Hotel Mauritius/Belle Mare

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