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“A little slice of heaven”
Review of LUX* Belle Mare

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LUX* Belle Mare
Ranked #1 of 13 Hotels in Belle Mare
Certificate of Excellence
Cape Town Central, South Africa
Level 4 Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“A little slice of heaven”
Reviewed February 1, 2014

The Lux* ethos is all about being lighter and brighter and that's exactly how I felt after spending 3 days with them. There are so many small touches that make you go aaah; the free phone home facility, the secret bar, the iPhone charger in my room, as well as coming back from breakfast to see 'have a nice day' written in palm fronds on my bed - bliss. Plus, nothing was ever a problem, I had an issue with my laptop and quickly that was sorted out. Well done to Ashish, Elvis, Corinne and their teams. I recommend going Lux* as once you do, I think it will be difficult to go back.

Room Tip: I was in room 3111 and it's spacious and has a great view of the sea.
See more room tips
  • Stayed January 2014, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
3 Thank Margaux5543
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish M, General Manager at LUX* Belle Mare, responded to this review, February 24, 2014
Dear Margaux5543, Greetings from LUX* Belle Mare - your home here in Mauritius! Thank you so much for your beautifully worded review. You have highlighted the various features which make our resort special and I thank you for mentioning all these various aspects of the resort especially like the Phone Home and the Secret Bar! We genuinely believe our resort combines the best of all the essential elements to make a beach holiday special and your comment reinforces our belief. We hope to see you back soon;

Sincerely,

Ashish Modak
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Belle Mare
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 1, 2014

We chose to stay at the Lux Belle Mare because we have a 9 month old baby and wanted somewhere family-friendly that made baby food, provided baby equipment (so we didn't have to bring it all) and were accommodating to us and this was all done brilliantly by the incredibly friendly staff. It felt special enough for us but not too luxury that we felt uncomfortable every time our baby squawked.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Nicholas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish M, General Manager at LUX* Belle Mare, responded to this review, February 2, 2014
Dear Nicholas L, Greetings from LUX* Belle Mare! We strongly believe our resort is a unique place for Honeymooners and families alike and your review reinforces this belief of ours. Thank you so much for your comment and all of us are delighted that we stood up to your expectations. Holidays are a time to unwind, relax and rejuvenate and here at LUX* Belle Mare we lay focus on this through our simplicity and understated elegance. I look forward to welcoming you back for a yet another relaxing experience in the near future;

Warm regards,
Ashish Modak
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 30, 2014

Our first interaction with the LUX Belle Mare was with Jennifer, the events manager, who gave us impeccable service. She was on hand to answer all our many questions and went above and beyond our expectations.

The resort is beautiful, the coastline is flawless, the service is really good and if you have any questions, Jennifer is on hand to help. She is amazingly helpful.

The food at Beach Rouge was beautifully presented and delicious. The wine and beer are great. There is home-made coffee (ask to see their coffee roasting room!) and ice cream and fresh juices on hand - loved it.

This place is fully recommended by myself and my whole family of 8 adults!

Final word "SUPERB"

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank matle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish M, General Manager at LUX* Belle Mare, responded to this review, January 31, 2014
Greetings from LUX* Belle Mare! Thank you so much for your beautifully worded review for us. You have highlighted the various features which make our resort special and I thank you for mentioning all these various aspects of the resort. We genuinely believe our resort combines the best of all the essential elements to make a beach holiday special. Thank you so much for mentioning Jennifer She is indeed one of our key team members and I have complimented her post this review. We hope to see you back soon for a yet another wonderful experience with us;

Sincerely,
Ashish Modak
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hutton, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 29, 2014

Loved it. Go all inclusive, the food, drinks and service are all of a high standard. Rooms, beds, very comfortable and spacious. Good for Winter sun, honeymoons and families. Do the Dolphin experience.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank mftsanders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish M, General Manager at LUX* Belle Mare, responded to this review, January 31, 2014
Dear mftsanders, Greetings from LUX* Belle Mare! The entire team at the resort joins me in thanking you for this wonderful review for us. We are glad that you had a wonderful stay and loved the various experiences on offer. We look forward to welcoming you back for a yet another wonderful holiday soon;

Warm island regards,
Ashish Modak
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Schmitten, Germany
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 26, 2014

We have stayed now the 3rd time in a row and we want miss any day at Lux Belle Mare. Its a great combination between a relaxing holiday and great offer on activities you can do If you want. It has one of the best beaches and boathouses in Mauritius. There is never be a problem to find your own place on the beach or in the nice garden.
Having 4 restaurants you can dine around and enjoy the good food through your stay. What should not be missed is the the Cafe Lux. Incredibly Lux Belle mare do their own coffee roasting and believe its a very good coffee. Just during our stay they added as well there own ice brand which was great and tasty. All staff from the front desk to the service and maintainance etc. are very friendly and always on the spot to help you. All in all I can only recommend to stay in Lux Belle Mare. You will love it

  • Stayed December 2013, traveled as a couple
    • Value
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Helpful?
4 Thank askr1995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish M, General Manager at LUX* Belle Mare, responded to this review, January 26, 2014
Dear askr1995, Greetings from LUX* Belle Mare - your home here in Mauritius! Thank you so much for your beautifully worded review. It is always so encouraging to get repeat guests like yourselves who impose faith in us year after year and then to read such wonderful reviews.You have highlighted the various features which make our resort special and I thank you for mentioning all these various aspects of the resort especially like Café LUX* and ICI - our Ice creams! We genuinely believe our resort combines the best of all the essential elements to make a beach holiday special and your comment reinforces our belief. We hope to see you back soon;

Sincerely,

Ashish Modak
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 25, 2014

As a family of 5 including 3 smaller children, LUX Belle Mare was an excellent option. Really kidsfriendly but still with a real luxury for others as well.

Rooms - Stayed in a "regular room" which was spacious and with everything we needed. Quality of small things such as shampoo and conditioner was top class. Also cleaning service was perfect. All rooms are close to beach, restaurants and pool. Very comfortable bed!

Food - We had a half-board option. I am usually not a superfan of buffets, but overall I must say that it was high quality and enough options. It was also a good variety from day to day. It was also very good that the half-board actually included also the A la carte restaurants apart from senses. With the kids we only tried East but food there was good. For lunches when food was not included I would say that the Beach restaurant had several good and good priced options. The service in the main restaurant was friendly, but not very efficient. Staff was quite often unfocused, and for a 5-star business hotel where time is of the essence, this would never work. However, being on holiday, time was less important, but still a bit annoying.

Drinks - The offered standard wines were of good quality. However, what we did not think was of sufficient quality where the cocktails and drinks ordered from the Bar. We tried mojitos, pineapple daiquiries, a Pina Colada and Long Island Icetea. One time, the daiquiri was of okey quality, the rest were actually outright bad. Thus, management should invest in either one or two proper bartenders or at least some more training. Coffee on the other excellent!!

Other services - Excellent. Superfriendly staff. The kids club was great with much variety of activitities. Our kids loved it. Almost all water activities are included which is also very good.

Finally, the beach. The beach is very very nice. There is a great pool, but for me, I cannot understand why people come to a place like this and only spend time by the pool when they have a world class beach next to it.

It is with some minor perks highly recommended and for a holiday resort, 5 star.

Room Tip: A regular room works fine for a family of 4.
See more room tips
  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pjotars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish M, General Manager at LUX* Belle Mare, responded to this review, January 26, 2014
Dear pjotars, Greetings from LUX* Belle Mare! We are glad that you had a wonderful stay with us. I thank you for the detailed review. You have mentioned all the various aspects of the resort and have taken the time and efforts to explain all the positives and areas of improvement in your comment. Food and Beverage is an integral part of a holiday and I am very happy to note that you enjoyed the variety and quality of food across all the areas. I have noted your comments on the service and drinks and assure you that the same is being addressed in earnest. We usually do get very positive comments for our drinks but I do believe that every single feedback is extremely important and we will work on the same immediately. Thank you also for highlighting the beach and finally our biggest asset - our team in your review.The resort lays a lot of importance on creating special moments for all of our guests by offering a wide choice of unique experiences and I am glad we stood up to your expectations. We hope to see you back soon;

Warm island regards,
Ashish Modak
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland
Level 4 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 25, 2014 via mobile

I booked this hotel for our honeymoon thinking it would be a good reliable 5 star resort.. But it turned out to be so much more.. First of all it is on the best beaches in Mauritius (east coast). It has stunning facilities, so much space and designed with natural elegance. The pool is enormous and beautifully overlooks the beach. The resort has so many activities taking place free of charge that you can do yoga, play tennis, water ski, sail etc everyday! Not too busy, but with the amount of facilities they have, it wouldn't matter.

Food - Delicious!! So much variety and so fresh.. On the beach dining, music in the background. Love it!

Most importantly this place has 10/10 customer service, each and every staff is so pleasant to talk to, it has a calming effect on us . Mauritius itself has nice people so that helps..

The spa/massage was brilliant as well.. Best massage I have ever had, and the ambience was serene as well. Ask for Preeti as the masseuse she was excellent. Recommend it!!

This place isn't cheap to say the least. But of you have money to spend, this is the place to do it!! Perfect for all kinds of people. Honeymoon or Group of friends..

Anyway, those are my thoughts. Off to eat at one of the 4 different restaurants in the resort. Don't think too much, just come..

Stayed January 2014, traveled as a couple
Helpful?
2 Thank Anukool S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish M, General Manager at LUX* Belle Mare, responded to this review, January 26, 2014
Dear Anukool S, Greetings from LUX* Belle Mare! We are glad that you are enjoying a wonderful stay with us and experiencing the "wow" factor in all the various areas of the resort. You have mentioned the beautiful landscaping of the resort, the experience at the spa and the quality and variety of dining experiences besides unique offerings like Yoga. I am so happy that we have stood up to your expectations;

Warm island regards,
Ashish Modak
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about LUX* Belle Mare

Property: LUX* Belle Mare
Address: Coastal Road, Belle Mare, Mauritius 742CU001
Location: Mauritius > Flacq District > Belle Mare
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Belle Mare
#1 On the Beach Hotel in Belle Mare
#1 Romantic Hotel in Belle Mare
#1 Top resorts Hotel in Belle Mare
#1 Luxury Hotel in Belle Mare
#1 Spa Hotel in Belle Mare
#1 Business Hotel in Belle Mare
Price Range (Based on Average Rates): $$
Hotel Class:5 star — LUX* Belle Mare 5*
Number of rooms: 174
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Also Known As:
Lux Belle Mare Hotel Belle Mare
Beau Rivage Resort
Beau Rivage Mauritius
Beau Rivage Belle Mare
Mauritius Beau Rivage
Beau Rivage Hotel Mauritius
LUX* Belle Mare Mauritius

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