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“Lux Belle Mare - Excellent”
Review of LUX* Belle Mare

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LUX* Belle Mare
Ranked #1 of 13 Hotels in Belle Mare
Certificate of Excellence
Suffolk
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Lux Belle Mare - Excellent”
Reviewed January 7, 2013

This was our 9th visit. Really no more should need to be said, but this hotel is something special. From the first visit we knew this was going to be a long term holiday destination for us. I have never been to a hotel where the management down make sure your stay is perfect. The actual accommodation is second to none. As for dining, this hotel caters for everyone's individual needs. The welcome everyone gets from concierge and reception I have never witnessed before. I know as I stay in several hotels during the year as part of my profession. We have now booked our tenth visit. We are going to our holiday home and family!

Room Tip: All rooms are excellent. So it doesn't matter.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
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Helpful?
7 Thank Benny_Boysuffolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish M, Manager at LUX* Belle Mare, responded to this review, January 28, 2013
Greetings from LUX* Belle Mare, your home here in Mauritius! Well, your review says it all!

All I would like to say is THANK YOU! Thank you for your trust in the resort and all of us here; Thank you for the lovely review on this forum; Thank you for suitably guiding the readers of this forum and our future guests to choose us through your review and Thank you for choosing us again for your next stay in Mauritius! We are honoured you consider us to be your family and home and the team and we will always ensure that your experience with us will never be any different than your last stay and the various stays with us before.

We look forward to welcoming you back home soon;

Sincerely,

Ashish Modak
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Hertfordshire
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 4, 2013

We stayed here for 10 nights in October for my husband's 40th. We had been lucky enough to have visited Mauritius before, staying on the west coast, so decided to have a change of scenery and stay on the east side of the island. We arrived at the hotel and were instantly pleased. Friendly staff to meet us, a cold towel and a refreshing drink. Check in was painless and within 10 mins we were on our way to the room.

The complex is well set out - even when the hotel is full, you feel like you hardly see anyone! The restaurant was great, with plenty of choice for everyone and the staff were very friendly and attentive. Sunbeds on the beach were comfy and once you told the hawkers you were not interested they tended to leave us alone. We only went in the pool once - again, this tended not to be overcrowded. Good watersports facility and staff. we took a pedlo out for an hour or so ... all good fun.

Our only disappointment during the holiday was being unable to watch a movie on the beach, as both nights it rained, so was moved inside.

Thanks to the staff for organising the trip out on the boat, and for making my husbands birthday memorable, champagne on the beach as the sun went down and then arriving back at our room to find you had decorated the bed - we thoroughly enjoyed our stay here.

If you get the chance to book a spa treatment you won't be sorry. Also worth checking the spa out for the plunge pool and sunbeds - till late!

There are shops around a 10 min walk up the beach, which a number of hotel guests visited to stock up on provisions (alcohol and snacks).

We ate in the beach restuarant one night when the had the entertainment - again well worth paying the extra for.

Only downside is the 1hr journey to the airport - the taxi driver was a little stop start!! all in all would recommend.

  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
6 Thank lisab74Hertfordshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish M, Manager at LUX* Belle Mare, responded to this review, January 28, 2013
Greetings from LUX* Belle Mare! A sincere note of thanks for this wonderful review. We are happy to see that the resort stood up to your expectations and that you enjoyed the various facets of the resort offerings. May I also thank you for detailing the aspects of quality and variety in our offerings and overall ambience of the resort.

We as LUX* follow a purpose of "Helping People Celebrate Life" and the team members strive to ensure that every moment is a celebrations of life with us. To spend a special holiday with us makes it extra special for all our guests and we are glad you chose us for the 40th birthday celebrations of your husband. We look forward to welcoming you back home soon;
Warm island regards,

Ashish Modak
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 4, 2013

I stayed at LUX Belle Mare on my christmas vacation this year and loved every bit of it ! Hotel is located directly at the beach - white velvety sand stretching right and left forever... From my first encounter on arrival from Europe early morning 0700, I was presented, cool wet napkins to clean of hands and so forth, welcome drink, and then they took me to a shower-room to get into my summer clothes. Next to enjoy a luoushious breakfast and take in the lovely athmosphere.... feeling... this is PARADISE !! :) Then a use of all facillities and the beach until they came to inform me that my room was ready. The stay was all you can expect and then some. Attentive staff always seem to know what you would like and when... :) The food is highly recommended - try all 3 restaurants......:) I will definately come back to LUX Belle Mare again.... simply can not forget them all..... the atmosphere and the staff ! Looking forward to my next stay with you! :)

Room Tip: I had a junior suite overlooking the swimmingpool and beach view. Beautiful room.
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  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank Janne Paula T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish M, Manager at LUX* Belle Mare, responded to this review, January 28, 2013
Greetings from LUX* Belle Mare - your home here in Mauritius! Thank you very much for this wonderful review, it reinforces our belief that we are definitely on the right path in our vision of providing a unique holiday experience to our guests and it will definitely help future travellers while choosing their hotel during their stay in Mauritius. The entire team is glad that you had a wonderful relaxing and rejuvenating holiday experience with us. Our team is our biggest asset and your review detailing this aspect is a big compliment to the sincerity and passion of each of our team members.

We look forward to welcoming you back with us in the near future;

Warm regards,

Ashish Modak
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 3, 2013

This was our third vacation to the hotel (previous visits had been during the 'Beau Rivage' days), so it was interesting to see what's changed. Thankfully, the resort is very much as we had remembered it, and the renovations have given the public areas a lighter, more modern feel. We were grateful to be accommodated in a recently-renovated suite overlooking the pool, which could not have been more comfortable. Friendly staff and impeccable service are the hallmarks of this hotel. The restaurants and pool were busy on some days (particularly weekends), but we were staying in the run-up to Christmas so this was to be expected, and it was always possible to find a quiet spot on the magnificent beach. We stayed on a room-only basis, which I would recommend if you want to be flexible with meals and / or off-site excursions.

Overall, a very relaxing and enjoyable break in a beautiful setting - thank you.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Russell C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish M, Manager at LUX* Belle Mare, responded to this review, January 28, 2013
Dear Russell C, Greetings from LUX* Belle Mare! Thank you for this wonderful review. We are very glad that being used to Beau Rivage(our earlier name) and as a repeater guest with us, the renovation and the new concept of LUX* Belle Mare is to your liking. Thank you for praising the team, they are the greatest asset of the resort and I believe they are amongst the finest in the hospitality industry anywhere in the world. We sincerely hope to welcome you back with us in a near future.

Warm regards,

Ashish Modak
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mauritius
Level 3 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed January 3, 2013

Stayed there over the new year and really enjoyed the whole experience. Service is really nice, chef made special meal for vegetarians over and above offering at the buffet. As Mauritians we are really picky over hotels since we have quite a few great ones but this one was really something to write about!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
3 Thank Vrn1258
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish M, Manager at LUX* Belle Mare, responded to this review, January 28, 2013
Greetings from LUX* Belle Mare! The entire team at the resort joins me in thanking you for your wonderful review for us on this forum. Your review though short, details the special features which endear the resort to so many of our guests - the location, the beach, the comfortable and spacious rooms, food and the friendly and professional service!

We are really pleased that you enjoyed your stay and we hope to see you at LUX* Belle Mare again very soon;

Warm regards,

Ashish Modak
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 31, 2012

Just came back from a week's stay at the hotel and to sum it up in one word ...it was Awesome. We were a family of 4 with our 11 month old daughter. We were apprehensive about two things for our stay a) baby food and b) vegetarian food. So I decided to get in touch with the hotel GM Ashish Modak regarding the above and I received a prompt reply from him of assuring mail that we were in good hands. The hotel is conveniently located on the east coast which is an hour and a half drive from the airport and the city. We chose this property as we were not interested to visit the city. The rooms are well appointed, large and clean as expected of a five star hotel. We were upgraded to the honeymoon suite on arrival which was a pleasant surprise. The pool is large and well maintained. The food at the restaurants were terrific. In fact, I would like to give a special mention to Ramess (f&b manager) and Chef Vik who went an extra step to ensure that the food during our stay was to our liking. The hotel has a lot of water based activities that we took full use of. A special note of thanks should also go to the Room Service team that promptly served us Baby food and warm milk on demand. The best part about the hotel at the expense of being repetitive is the staff that are always smiling and willing to go out of the way to help you esp. Dave, Pravesh and Deepak at the restaurants are really pleasing to talk to and are super efficient in understanding the needs of the guests e.g. We were asked at the breakfast table itself what we wanted for dinner so that we wasted little time in the evening to get our food with the baby. It would be unfair if I did not mention about the GM - Ashish Modak - who was always there to see that we were taken good care of and if we had any special requests. I would strongly recommend this hotel to others too (in fact have already booked this hotel for my sister-in-law for her honeymoon in January. ) Other good points about the hotel: 1. Plenty of beach chairs so you won't have to scramble for them in the morning 2. Excellent amenities (one of the largest swimming pools in Mauritius, great tennis court, lot of water activities, aqua gym, etc.) 3. Excellent breakfast spreads and delicious food especially at Langoustier

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
4 Thank caamitsharma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorchester, United Kingdom
Level 5 Contributor
89 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 30, 2012

Excellent welcome by very friendly and attentive staff followed by a neck massage and cold drink whilst waiting for check in formalities.
Allocated a suite on the third floor and was allowed to change to ground floor almost immediately due to health reasons.Suite was clean and comfortable and had champagne and fruit waiting for us to celebrate a wedding anniversary.
All the Hotel staff encountered were polite and efficient particularly a waitress in the Kitchen Restaurant called Dolores who went out of her way to look after us.There was a good variety of well prepared meals and good choice of seating.The Lagoon swimming pool was suitable for all ages and abilities with a Lifeguard present most of the day.
The Hotel was of a very high standard and we had a thoroughly enjoyable stay.
Only downside was that the Hotel has a dress code which was not adhered to in the Restaurants which resulted that most evenings a number of men dined in shorts and flip flops/sandals.It was a bit of a let down for a 5star Hotel and management should perhaps consider either enforcing the dress code or abandoning it altogether.On our final day the duty manager arranged for us to stay in our suite until departure at 5pm which was much appreciated.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank marandellas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about LUX* Belle Mare

Property: LUX* Belle Mare
Address: Coastal Road, Belle Mare, Mauritius 742CU001
Location: Mauritius > Flacq District > Belle Mare
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Luxury Hotel in Belle Mare
#1 On the Beach Hotel in Belle Mare
#1 Top resorts Hotel in Belle Mare
#1 Romantic Hotel in Belle Mare
#1 Spa Hotel in Belle Mare
#1 Business Hotel in Belle Mare
#1 Family Hotel in Belle Mare
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — LUX* Belle Mare 5*
Number of rooms: 174
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Also Known As:
Lux Belle Mare Hotel Belle Mare
Beau Rivage Resort
Beau Rivage Mauritius
Beau Rivage Belle Mare
Mauritius Beau Rivage
Beau Rivage Hotel Mauritius
LUX* Belle Mare Mauritius

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