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Ambre Mauritius
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Reviewed November 7, 2013

The Ambre Hotel is undoubtedly one of the best hotels I have ever experienced. Put simply, it is a paradise within a paradise...

First thing I will advise is go all inclusive if you can! It really is worth the extra cost and makes your stay so much more enjoyable. The alcoholic and non alcoholic drinks and the food that is on the all inclusive menus is extremely diverse...you can spend your whole holiday sampling literally dozens of cocktails that are part of the all inclusive deal.

My wife and I stayed for 10 nights in October 2013 for our honeymoon. Not only do they go above and beyond to welcome newly weds (a bottle of champagne awaited us in our room and we were invited to a very special beach meal the night before we left), but they treat every guest like royalty. Customer service here really is second to none.

There are 3 restaurants. The main restaurant is an a la carte, buffet style, serving all kinds of cuisine - pasta, curry, fish...there's always something there and it's a great way to taste the local cuisine. One word of advice though - if you don't like curry or indian cuisine, you may be hard pushed, as most of the cuisine is indian (due to the strong indian culture that exists on the island). The second restaurant is a very posh Italian place and the third is a seafood restaurant that sits on the beach.

The hotels lobby is spacious and very welcoming. We would often fall into one of the huge sofa and have a cat nap after a stressful day of lounging on the beach...! Seriously, the sofas in the lobby are the most comfortable I think I've ever slept on!

There are 2 bars - one is a typical sports bar and the other is called the Coral Bar which sits on the beach and right next to the pool...

The pool is huge, split into 3 sections (one of them being an infinity pool) and is heated. It isn't deep, but is deep enough to enjoy a swim.

The hotel is right on the beach. The beach itself stretches on for what seems like miles. There are little kiosks on the beach with sun loungers that provide excellent shade from the strong Mauritian sun - if you plan on a day of nothing but beach, I would highly recommend you get a kiosk. It is on a first come, first served basis and the best way to secure one is to get up at about 8am and put your beach towels on a lounger. Try to get a kiosk closer to the resort, as you'll get more sun for longer that way!

One of the best things about the beach was that the waiters from the Coral Bar will often walk past you, offering you a drink. Now, if you're all inclusive like we were, this is amazing, because it's cocktails after cocktails with someone constantly topping you up.

The sea is crystal clear turquoise and always warm. Perfect for a swim, because it never gets deep that the seabed disappears, but be careful of the coral in some spots!

There is an amazing spa that offers all kinds of treatment. We had a couples full body massage, lying out in front of the ocean, so the views were stunning. Then, we were treated to a relaxation room, where we just sat in front of the ocean in a private hut, and enjoyed the view. I would recommend the spa to anyone...the hot tub is pretty nice as well!

We had a superior room, which was incredibly spacious. It featured a king sized bed which was very comfortable and all the amenities that you would expect to find in a hotel. In some ways, the room wasn't the most modern and probably could do with a slight face lift, but only slight. The bathroom was fair, offering a 'wet room' style of shower. Unfortunately the shower was rarely hot. Sometimes it would just run cold, other times tepid warm, other times very hot. After a day in the heat, you kind of welcome a cool shower, but there were times when I would have just liked a nice hot shower. The toilet was in a separate room and, again, was not very modern and could have done with updating. These were not deal breakers though - the room was fantastic. It came with a set of sliding doors that opened onto a small patio area, 30 seconds walk from the beach. If you can get a beach facing room, trust me, it makes all the difference, just for the views!

One of the best things about this hotel was how it was so well designed for tourists without losing any of the Mauritian touch. The facilities are very clean, the water from the taps is drinkable (although, I would suggest always drinking bottled water in Mauritius, just in case!) and the evening entertainment is always fun. Staff are always very friendly and very helpful. There is often a bit of a language barrier - Mauritius's official language is English, but the everyday tongue is French. Some members of staff will speak better french than others, and these are usually the ones who work behind reception or the bars. Those members of staff who worked in the restaurants, especially the chefs, were difficult to communicate with in English, but if you know a bit of French, why not try that?!

All in all, the Ambre hotel is a little gem of a hotel, tucked away on the East Coast of Mauritius, just outside the village of Belle Mare. It offers everything a tourist could want, and more. There are water sports, activities, groups exercises, entertainment, amazing food and drink, clean facilities, spacious rooms, a first class spa, friendly and helpful staff, and most importantly, a beach that is plucked right out of paradise. The Ambre made our honeymoon unforgettable and we will always be thankful to the Ambre for giving us the best holiday we've ever had.

In short, stay there. It's as simple as that.

Room Tip: Try to get a ground floor room that faces the beach. You will literally be able to walk about 30 seconds to the beach. The evening entertainment can a little loud sometimes, so if you want a bit of peace and quiet, try to get a room away from the main resort. Anything from room 3000 upwards will be fine (we were in 410).
  • Stayed: October 2013, traveled as a couple
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5  Thank this_is_cby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambre H, The Management at Ambre Mauritius, responded to this reviewResponded November 20, 2013

Dear Sir/Madam

We thank you for writing such heavenly words on Trip Advisor for us.
It is indeed a real pleasure to learn that we were able to meet our goals in making your stay a memorable one.

No doubt, your words will be circulated among the team which will surely act as a great source of motivation.
Thank you once again for the lovely comments.

We look forward to read from you soon on: info@ambre.mu.

To the pleasure of welcoming back for another honey trip!

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2013

After staying at the Ambre Hotel in October 2013 I can without question highly recommend this hotel and resort.
Delightful, bright and airy rooms with a high standard of cleanliness equipped with more than everything I needed.
The atmosphere throughout the whole hotel was warm and friendly whilst retaining a high level of professionalism and attention to detail.
The staff and a management were delightful and every need and indeed whim is catered for.
The food is exquisite, in abundance and with significant variety. Fresh and well presented. Excellent breakfasts provided with a more than ample variety often lacking in other hotels.
After visiting various hotels and venues during my visit the Ambre was by far the best of my stay and certainly the one I would return to as my first choice.
You can buy flowers and frills but you can't put a price on impeccable service. This is the most significant attraction of this particular hotel. Wonderful people who I very much hope to see again very soon.

  • Stayed: October 2013
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2  Thank Everymodelmagazine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambre H, The Management at Ambre Mauritius, responded to this reviewResponded November 20, 2013

Dearest Ruthie, Bran, Kirsty, Charlie & Jordan,

We wish to thank you immensely for writing down such wonderful and wow comments for us after your recent visit at our shores.

It is indeed very delightful to learn that you enjoyed your sojourn with us and appreciated the effort done by our team members.

Your comments will be distributed among our team members.

We look forward to the pleasure of welcoming you back very very very soon for a memorable sojourn.

Warm Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2013

We went to Ambre to get away from it all and relax. That is exactly what we did. We could have gone sight seeing but in the end we basically stayed in and around the hotel, because everything was provided for.

There was a kids club for the kids and teens, numerous unpaid and paid varieties of water sports, a lovely large pool and of course the beach.

The hotel itself was not the most fancy, but it was very island style and very appealing on the eye. They even had a restaurant right on the beach, what a lovely touch. The only downside is that the food was average, and the service was shocking! Once you've gained the attention of a waitron they were okay, but before then they ignored you and really took their time. Thank goodness we weren't in any hurry. There also seemed to be a lot of in fighting, or personal conversation.

To end on a high, the pool and the beach were every close to each other and were conveniently laid out. We spent most of our day swimming or lounging or sipping on a cocktail - what more could you ask from an island holiday.

  • Stayed: October 2013, traveled with family
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Thank Skye Matthews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2013

We stayed for 14 nights at the end of September start of October to celebrate my early retirement. Very efficient check in with Sarah and Arvin. We had a problem with the grade of the room which was not the hotel's fault, but they still sorted this out completely to our satisfaction. We had a ground level sea facing standard room with a great patio.We liked sitting there with a glass of Ambre sparkling wine, enjoying the fabulous sea view before going to dinner. It was spacious, modern, clean. No hot water problems that others seem to have experienced.
This was our first all-inclusive holiday - previously something we have avoided as buffets can be very repetitive and we are more interested in the quality of food rather than the quantity. We were not disappointed, the food was excellent. La Plage restaurant on the beach was undoubtedly the best with Amar and his team serving delicious meals every time we dined there. Special thanks to the chefs and to Amar for the wonderful celebration seafood dinner on the beach - it was very special and we will always remember it. Indigo buffet restaurant, to our surprise, provided a huge variety of consistently excellent food, we never got bored with the choice available. Yes, as a previous reviewer said, the drinks sometimes took a while, but so what, we are on holiday and who minds waiting in a fabulous place with views like this - (see attached pics). Annoushka, Wendy and Ravi were a delight at breakfast - always cheerful and gave excellent service. Dolce Vita - we tried once but were not impressed with food or service. Didn't get around to trying it again.
The Coral bar is a terrific place to chill out at the end of a hard day's sunbathing! In the evening it provides entertainment, generally it was good and one of the female singers was very good. However as a previous reviewer said the compere was irritating by taking over and interrupting the performances and affecting the ambiance of the evening - he did seem to be on an ego trip at times.
The Pub staff soon got know us and anticipated what we were going to drink! Great place to chill after dinner.
No problems getting a sunbed even when the hotel is full. Very attractive public areas and lots of places to just sit around.
We can recommend the spa, great massages. Had the aloe vera wrap just before leaving and it stopped me feeling dehydrated on the long flight home - has helped preserve the tan as well!
We had a fabulous time, all of the staff are so friendly and cheerful and get to know you - combined with stunning views, excellent food and accomodation, we can't wait to go back.

Room Tip: Would not recommend the garden view standard rooms at the back. Very small and a view of a wall. Standard sea facing are excellent.
  • Stayed: October 2013, traveled as a couple
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3  Thank Judith A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2013

We stayed for 12 nights at the end of September start of October in a standard room on an all-inclusive basis. Our room was a bit of a walk along beside the fitness room, but that wasn’t a problem. The room was fine, quite spacious with loads of cupboard and other storage space. The shower did take an age to heat up, but we soon got into the habit of turning it on and coming back a few minutes later.

The hotel is beautiful, the reception area in particular. The view over the infinity pools to the turquoise sea in the distance is breath taking!

We arrived just after seven a.m. and after a very warm welcome we were shown to the buffet restaurant for breakfast, after which we were glad to learn our room was ready, great news following a 12 hour flight from the UK. We were shown to our room and declined the opportunity of a tour of the rest of the resort, our luggage arrived minutes later.

The hotel is situated on a long stretch of white sand beach with the rooms spreading out to the right and left of the reception/pool/restaurant/bar areas. The beach is cleaned of sea weed and coral every morning by a team of people, but you should consider taking beach shoes. The sea is pretty shallow and calm as it is protected by a reef offshore. The beach club have a variety of kit, peddalo’s, windsurfers, small sail boats, kayaks and paddle boards which were a hoot and great fun! The guys running this are very friendly and were always ready to help.

The swimming pools are lovely, and we never had a problem finding sunbeds during our stay, and there were always plenty free on the beach.

There are three restaurants in the hotel, the main buffet, an Italian and one on the beach. We didn’t like the Italian so much, the food was OK but it could have been better, e.g. have some anti-pasta and a better selection of salad. The beach restaurant was a great place to have lunch with your feet in the sand; food was pretty good too, with enough of a selection to keep things varied. The buffet was brilliant for breakfast and dinner. In the morning you could get pretty much any style of eggs you wanted accompanied by the usual bacon, sausage, beans, hash browns, etc. with pancakes, fruit and cereals also on offer. I must make mention of the curry stations though, these were fantastic, a great selection every morning and an unusual (for this palate) start to the day! For dinner there was an equally varied and large selection of dishes, from the UK staple of a type of roast with trimmings, to stir fry’s and another great selection of curry. We never felt the buffet repetitive in the 12 days we were there.

The Ambre has two bars, one at the pool/beach and a pub by the reception. The pool bar is a fantastic place to chill out while sipping a cold drink and taking in the view. In the evening it becomes the centre for the nightly entertainment which was on the whole OK. It varied between various dancers and singers. One thing that did irritate was one of the hotels entertainment team taking over at times and really just interrupting the ambiance of the evening, let the bands do their job rather than feed your ego! The pub showed UK soccer and other sporting events, and leads into the hotels nightclub.

During our stay the resort didn’t feel crowded except at the weekends, perhaps due to discounting with Mauritian families taking advantage, and why not! I don’t think the hotel coped well during these times, the buffet became very busy and over spilled into the reception area where extra tables and chairs had been deployed. They also opened the Italian restaurant for breakfast but there was less selection, that aside we never had a problem getting a table at any of the restaurants.

My wife and I each had fantastic massages at the Spa which is lovely and very reasonably priced, I think you can also use the steam room and sauna any time, and also the chill out area.

A couple more tips to share, get your money changed at the airport, there are I think four exchange desks each offering the same rate. If you need to change more during the holiday the hotel’s rate isn’t too much different, and if you decide to get out and see a bit of Mauritius there are plenty of cash machines. We didn’t take any organised trips, rather hired a taxi for a half or whole day, the drivers are great and are your own personal guide. The beauty of this is it is fully flexible, so go where you want and stay as long you want rather than bound by a tour schedule. A lot of reviews seem to suggest you can barter with the driver, we found that the price on display at the hotel reception was what you paid, but in my opinion it’s well worth it.

We had an absolutely fantastic holiday at the Ambre, it’s just a shame it is so far away! I think the unique selling point for the hotel is its staff; everyone from the management team to bar staff just can’t do enough for you. I am disappointed that some reviews are critical of the time taken to bring coffee or tea at breakfast, or drinks from the bar; you’re on holiday for goodness sake, not rushing to get to work or catch a tube!! So what if it takes a few minutes longer than you are used to, take in the views and remember you’re in a little corner of paradise!!

Room Tip: I don't think you need to pay extra for a larger room, you should only be in it for sleeping!
  • Stayed: September 2013, traveled as a couple
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3  Thank Alan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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