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Reviewed 4 weeks ago

We stayed here more then 4 times, it is worth for your money with fantastic location, good ambiance, good services, staffs to too courteous, very freindly and soft speaking, rooms are super clean and calm, even food is too good, it is simply superb...

Date of stay: October 2018
Thank 2019amit2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassador775392, General Manager at Long Beach Mauritius, responded to this reviewResponded 1 week ago

Dear Guests,

Thank you for staying with us and for sharing a review.

I am delighted reading that you have thoroughly enjoyed your stay with us as well as the facilities and services offered.

I look forward to the pleasure of welcoming you back again to our shores for another pleasurable experience.

Sincerely Always,

Jean-Marc Ma-Poon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Stay there for 2 nights.Hotel is very big and beautiful.Nice room sea view.Room was always maintain clean and fresh. We had a warm welcome by stephanie.The staff were very friendly specially Elvis who decorate a beautiful table for me and my wife at chopsticks.This guy did everything possible to make us happy and comfortable.Many thanks to Chef Akash and chef Vick and their team,Jeff,Sashi,Elsa,kumar,hans and ven at shores bar.And last but not the least Rishab who helped us to cherish our lovely moments at long beach.

Date of stay: September 2019
Trip type: Traveled as a couple
Thank Y2301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassador775392, General Manager at Long Beach Mauritius, responded to this reviewResponded 2 weeks ago

Dear Guests,

Thank you for your Fantastic comments about your recent holiday at Long Beach Mauritius and the time spent to share them on Trip Advisor.

We are very pleased to learn that you have had a joyful time with us and are pleased to see our efforts extended in making your stay and wonderful experience have been recognized.

Also, thank you for mentioning those who have had the privilege of looking after you during your stay. We shall surely share your comments with the whole team which shall definitely act as a boost.

The whole team looks forward to the soonest opportunity of welcoming you back.

Sincerely,

Jean-Marc Ma-Poon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

We came here for our honeymoon for 10 nights. We upgraded our room to the ocean view room, we are so glad we did as it had such nice views.
As we booked it for our honeymoon they put a fruit platter and champagne in our room, we got a T-shirt and sarong and a free meal at tides, which was a 4-5 course dinner.

All the meals were so nice and easy to book the restaurants, we downloaded the app and booked it through there. Hasu and tides were our favourites. Hasu we had to pay for but it was so worth it.

The service from all the staff was amazing, they were so friendly and helpful. Just wanted to say a special thank you to Kumar and Ashish from shores bar. They got to know the drinks we liked and were so lovely.

One of the reasons we booked this hotel was because of all the water sports and it’s included in the all inclusive.

We can’t wait to come back to long beach in a few years.

Date of stay: September 2019
Trip type: Traveled as a couple
Thank Sammix08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassador775392, General Manager at Long Beach Mauritius, responded to this reviewResponded 2 weeks ago

Dear Guest,

I would like to thank you for staying at our resort and also for taking the time to write a review of your experience.

I am glad that you have had an enjoyable honeymoon trip and that the resort facilities and services offered were to your convenience.

Thank you for your appreciation, excellent rating and high recommendation. Your satisfaction is the greatest reward of the team and certainly will act as a source of motivation to perform even better.

I certainly look forward to the pleasure of welcoming you again on a next visit to our resort.

Sincerely,

Jean-Marc Ma-Poon

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Reviewed 4 weeks ago

Warm welcome and nice accommodation..Good food and nice staff members (i.e. Chef Maunick; Stephanie, Shirley, Nadia, Isabelle, Reena, Virginie, Magen, Anousha and Diren. Very nice beaches and we really enjoyed our weekends at the hotel..

Room tip: Rooms on the south side are quieter...
Date of stay: September 2019
    • Value
    • Location
    • Service
Thank avish0107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassador775392, General Manager at Long Beach Mauritius, responded to this reviewResponded 4 weeks ago

Dear Guests

Kindly accept our heartfelt thanks and sincere appreciations for having chosen and rated our resort.

We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation
and acknowledgement is our greatest reward!

My team and I look forward to welcoming you back soon.

Sincerely,

Jean-Marc Ma-Poon

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Reviewed 5 weeks ago via mobile

Wow... What a place! When you walk through the newly refurbished lobby, you know Long Beach is a cut above. As we are honeymooners staying for a week, we were given a suite with a couple of little congratulatory gifts. The suite was cleaned impeccably twice a day and was extremely comfortable. Tip: if you have mobility issues, be aware that rooms ending '60' onwards are quite a distance from the centre of the complex.

You are spoiled for choice as to where you lounge during the day. The main pool is huge so you can change your scenery as often as you like. The beds are a step up from your usual sun loungers and staff like Elischa and Davesh make sure you are never in need of a drink! (Also, thank you Davesh for finding our lost iPad!) There is also the adults infinity pool with pods to relax in if you want even more peace and quiet. Don't listen to people who say the pools are freezing - they aren't!

Now to the food... Oh my goodness, the food! And the drinks! Yes, not everything is in the All Inclusive but there is so much choice regardless. I must have tried 10 different cocktails at no extra cost. We were also able to eat at a different restaurant pretty much every night of our stay. The only place we ate at twice was the Japanese restaurant Hasu, which did have an additional charge, but believe me, it was worth it.

We prefer pools to beaches, but the beach did look very nice and had lots of places to relax. Plus there are lots of water activities which you can enjoy on the AI package.

So, why the 4/5? A couple of reasons...
- The rooms are a little outdated. Not enough plug sockets for the modern traveller and it would have been nice for the 'Smart TV' to allow iPad streaming of Netflix etc.
- The poolside beds could do with a bit of a clean, a lot of them have food and drink stains which is a little off putting.
- The biggest problem for us... Unfortunately there was a complete lack of atmosphere in the evenings. I know we were staying at Long Beach outside of peak season, but I've never stayed at a resort where there isn't a 'late bar' somewhere. Other than one night of traditional Mauritian music, the rest of the time the entertainment would be a singer of some kind and that's it - if you are still up at 10pm then you've done well (hence why we were trying to watch Netflix in our room!). I believe there used to be a club here, but this has been turned into a conference room.

Thank you to all at Long Beach for a truly wonderful honeymoon!

Date of stay: September 2019
Trip type: Traveled as a couple
Thank charliesheep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassador775392, General Manager at Long Beach Mauritius, responded to this reviewResponded 4 weeks ago

Dear Guest,


Thank you for writing us such a lovely description of your recent stay with us.

It was with loads of contentment that we read every single lines of your review with words like scenery, fantastic, real treat, etc. You have made our day.

I am glad to read so many names from my team and can’t thank you enough for showing to the world the best place to be in Mauritius. At Long Beach caring for our guest is something that everyone in the resort pay much importance, from management to the rest of the team and I am happy that you appreciated the same.

We would also like to thank you for your constructive feedback and you may rest assure that we had already highlighted the matter to the concerned department for corrective action.

We all look forward to host you again in our little Paradise.

Sincerely,

Jean Marc Ma-Poon

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