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“Stylish hotel with great service” 5 of 5 bubbles
Review of Long Beach Golf & Spa Resort

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Long Beach Golf & Spa Resort
Ranked #4 of 12 Hotels in Belle Mare
Certificate of Excellence
london
Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Stylish hotel with great service”
5 of 5 bubbles Reviewed September 24, 2012

We stayed for almost 2 weeks in August. The weather was hit and miss and it was windy and rained a few days. The hotel itself was modern and stylish and a very good 5 star. The staff could not do enough and were all without exception polite and friendly. The restaurants in terms of decor and ambience and food in terms of quality were high. The seaview rooms are beautiful with lovely views of beach and sea. The activities are good. We stayed full board which j would recommend. The drinks as mentioned in some reviews are expensive at the resort. It is however a high class resort and one we would return to.

  • Stayed August 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank karoLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephane J, Resident Manager at Long Beach Golf & Spa Resort, responded to this review, October 9, 2012
We would like to express our thanks for having chosen Long Beach for this holiday destination which we are really very grateful of. Thank you once again for your sincere feedback about Long Beach and we are pleased to read that despite the winter windy weather, you have enjoyed your stay amongst us.

We hope to welcome you back to our shores soon.

With reiterated thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,230 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 23, 2012

We stayed at Long Beach recently and can't praise this resort enough. We have stayed at other 5 star resorts around the world, but Long Beach stands out with having the most attentive, welcoming and lovely staff and management that we have ever come across. Right from the welcome, throughout our stay and to leaving the staff and management made our stay memorable. We would like to thank all the staff and management, but we give special thanks to Ravi and wonderful Maria - you're both stars.

The food was great - again compared to other resorts, the best we've had - the buffet was fantastic, top quality and choice.

We liked not feeling crowded at Long Beach - there is so much space, lovely gardens and grounds, plenty of space around the pools and on the beach. We loved the modern decor, light and airy. Even when it did get a bit windy the resort is designed with wind breaks so it never was a bother. Hint: If you like a less windy place on the beach, go to the lagoon in front of the No. 5 villas - it's wonderful, and the bar staff come around in the little cart too (of course!).

So great job Long Beach - you deserve to be No. 1

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Razz777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephane J, Resident manager at Long Beach Golf & Spa Resort, responded to this review, September 27, 2012
First of all, thank you for having chosen Long Beach for your holidays. We are thrilled to read your outstanding comments with regards to your overall stay which was to your expectation and that you left our hotel with fond of memories. Without you, our loyal customer, our service would not have been rated number one among the resorts you visited previously. It is our commitment to provide you with the best and reliable services at all times.

With renewed thanks for your positive comments and our team looks forward to the pleasure of serving you again.
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Oslo, Norway
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed September 23, 2012

This is the best hotel we've ever stayed at! We had such a great time at this hotel. Where should I start? The food was great! The room was good and the beach was the most beautiful I've ever seen! The service was overwhelming and we have never experience something like it. The pool area was beautiful and the rest of the hotel was so contemporary and stunning. Thee prices wasn't too bad, especially if you choose the all inclusive option. I would like to go again and I recommend everyone who go to Mauritius to stay at this hotel - you will have the time of your life!

Room Tip: Choose the sea view superior rooms you'll have direct access to the beach! (You'll feel you...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Margrete818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephane J, Resident Manager at Long Beach Golf & Spa Resort, responded to this review, September 27, 2012
We are privileged to read these complimentary comments and delighted to note that your overall stay which was enjoyable, relaxing and exceptional as our mission is to afford legendary service to all our guests.

We wish to reiterate our sincere thanks for recommending our hotel to your friends, colleagues, families and other acquaintances. The Long Beach team have the great pleasure to welcoming you again to its shores shortly.

Warm regards from Long Beach team
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Falkirk
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed September 19, 2012

We spent our 25th Wedding Anniversary at Long Beach after a lot of research. We have been to Mexico 5 * All Inclusive twice and nearly settled on Mexico again. We can honestly say we have never been so happy that we changed our mind and settled on Mauritius and especially Long Beach.

This hotel is the best we have ever stayed in and we will be making sure that we will be returning. This is the most important and welcome we have ever been made to feel and every member of staff, from the General Manager to the waiters, are brilliant at making you feel this way.

We stayed in a Beach Front Superior room, No. 140, from 30th August to 6th September. This is the only mistake we made because we should have stayed longer. The room was absolutely perfect and was very secluded at the south end of the resort. The decoration is very up market and the bed very comfortable. The open plan arrangement suited us and we had no issues with the room at all. We had a terrace area that looked onto the beach with a table and chairs and a large built in seating area. We spent most evenings sitting out here after the bar had closed. We even stayed up one night to watch the sun rise, WOW......

The resort itself, as others have said, is very modern and open with a lot of space. The bars and restaurants are all good and we really didn't have a favourite, although our anniversary dinner at “Tides” will never be forgotten. The quality of food in all restaurants is superb and the buffet experiences gave you the opportunity to sample everything the resort had to offer.

The beach is large and clean and even with a little wind was comfortable for sun bathing. There are lots of free activities to try and you can paraglide and see the area from above.

The main pool is large and heated and the staff are extremely attentive. There are lots of sun beds and we had no issues finding space. You only just get to finish your drink when they are over asking if you want another, perfect.

To our anniversary day - We got a telephone call on the morning of our anniversary to say that a table had been reserved for us at “Tides” restaurant at 20:00 that evening. We hadn't asked for this but we were happy to go as we hadn't tried this restaurant yet. We spent the day by the pool and on our return in the afternoon were greeted by a member of staff on a golf cart, going the opposite way, who wished us a "happy anniversary" My wife was gobsmacked and couldn't work out how he knew. When we returned to our room we had "canapés" and a bottle of bubbly waiting for us. At 20:00 we arrived at "Tides" to find a table close to the beach decorated especially for us and we were presented with "our menu for the evening". The menu had our names, our anniversary date and a congratulations message from the hotel printed inside along with a 5 course dinner especially for us. Everything on the menu was perfect and at the end we had cocktails and even a cake, how much better could it get. They lit a bonfire on the beach for us and we spent the evening feeling like very special people. We went back to our room, our last night unfortunately, to find the room decorated with some small gifts and a card from the hotel, a very emotional moment for both of us.

We could go on and on about the staff because they are wonderful people. The good thing is that they all appear to enjoy their jobs and are especially happy when their guests are happy. We have never experienced this level of service anywhere else, wouldn’t it be nice to experience even a little bit of this in the UK.

We have never felt compelled before to write to a hotel directly mentioning any individual who excelled during our stay. I can guarantee this time that we will be emailing the hotel General Manager to express our personal gratitude to him and his staff for making our 25th Wedding Anniversary a truly memorable experience. Thanks to everyone at Long Beach.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank C4MYG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephane J, Resident Manager at Long Beach Golf & Spa Resort, responded to this review, September 24, 2012
We are speechless and have no words other than to express our appreciation and heartfelt thanks for your valuable feedback after such a great experience holiday at Long Beach. We feel very glad and proud that our team members have offered you a legendary service with their smile and professionalism to celebrate your 25th wedding anniversary.
We are truly grateful for your praises which we believe was a very good choice for your anniversary destination. We are thrilled to read that all other aspects of your stay with us have been to your entire satisfaction and that you have a fantastic holidays among us. We only want the best for our customers and we aim to make every guests’ stay in our hotel comfortable and ensure that “all our guests an addictive vacation experience so that Long Beach become Home away from Home”.

You are most welcome to send a separate email to our General Manager who will be delighted also to receive such compliments from you. Nevertheless, we have passed on your precious remarks to all our members as well as the Management team.

Again, we would like to thank you for having chosen Long Beach and will be a great pleasure to welcoming you back to our Resort for another great holiday.
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England, United Kingdom
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed September 19, 2012

This was our first trip to Mauritius and we could not have chosen a better hotel for a perfect holiday. The hotel is modern and elegant and surrounded by beautifully landscaped gardens.
We had a superior beach front room which was spacious with a large bathroom and a terrace with a large sofa, table and chairs. The room was serviced twice a day and was kept very clean.
All the staff were helpful and friendly and very quickly got to know us and our preferences. A special mention must go to Kiran, Cristalle, Raj and Isabelle.
The hotel has five restaurants, so there was an ample choice of good food. We liked eating at 'Tides' in the afternoon, the French chef there is very pleasant and often came over for a chat.
choose full board there was a limit to what we could order from the A la carte menu without incurring a supplement. The drinks are very expensive, we were aware of this and purchased ours duty free at the airport and bought mixers at the local shops in Belle Mare.
My husband had his birthday whilst we were there, the staff were made aware of this and everyone we met wished him a happy birthday. That evening they set a special table for us with flowers, made a special birthday cake, and left flowers in our room- all touches which made us feel special. Unlike many other five star hotels that we have stayed in over the years, the management of this hotel is very visible and gets to know the guests personally. I recommend this hotel for a relaxing holiday

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank WiseOwl72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephane J, Resident Manager at Long Beach Golf & Spa Resort, responded to this review, September 24, 2012
We feel honored and privileged to read that being your first trip to Mauritius and Long Beach, you had an pleasant and relaxing holiday at our shores. On behalf of the Management and the Long Beach team, please accept our sincere thanks for having chosen this destination. We are delighted to note that our team members have excelled in making your husband birthday a memorable one and will definitely send your regards to Kiran Christelle, Raj, Isabelle and the French Chef, Pascal.

We would like to share our point of view with regards to the drinks:

Our beverage price list is one of the most competitive in our category of hotels in Mauritius. We can rightly claim this because our prices have been thoroughly benchmarked with the beverage prices of the other hotels. They have always been substantially lower. However, we have to admit that our prices cannot be compared to shop ones with different service, environment and status.

We thank you for your understanding and hope to have the pleasure of serving you again in the not-too-distant future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shropshire
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed September 15, 2012

For our our first ever visit to Mauritius we chose Longbeach for it's elegant modern design and we were not disappointed. On arrival, my husband, daughter and I were greeted with cool towels and non alcoholic cocktails in the impressive ultra modern,double height reception. We were then taken to our rooms on a golf buggy along with our luggage. Our concierge took us straight to our room, introduced our room boy and explained everything about the room and resort. He immediately noticed from her passport that our daughter would be celebrating her 12th birthday whilst on holiday. He asked her which restaurant she would like to dine in on her birthday and arranged a birthday cake for her within 5 minutes of us arriving in our room. She felt very important!
During our stay we found the staff to be most helpful and genuinely friendly, a special mention should go to Sash from the kids club, Kiran from the restaurants and Ameer from the poolside who were especially kind, thoughtful and helpful. All the staff were particularly attentive to their younger guests and always went out of their way to make them feel welcome which was pleasing as a parent. The staff pay attention to get to know their guests and provide them with a good service.
The whole resort has been superbly designed with a luxurious modern feel. Longbeach is a large resort with beautifully manicured grounds and super facilities. Quality furnishings have been used throughout with super attention to detail. The rooms are modern and spacious and the balconies/terraces have a lovely large sofa, table and chairs. Even candles and matches are provided to set the mood. The bathroom in our sea view room was of an open plan design which might not appeal to everyone. The toilet and shower are enclosed in glass cubicles with a bath in the middle with his and hers sinks opposite, the warbrobes were also in the bathroom.
The resort offers a good range of sporting activities and watersports are available on the beach. It is worth mentioning that in low season not all of the restaurants are open all of the time when a restaurant rota is in operation. In all of the restaurants the food was delicious, choice was good and always of a high standard. The drinks are pretty expensive so the all inclusive option would be a worthwhile option for those who like a drink or two. Not all of the food is included on the all inclusive package so check the menus before ordering as some dishes incurr supplements.
During our visit in mid August the weather was mixed with a few rain showers, mostly after dark and constant wind which was far worse than we expected. The best place to avoid the wind was around the pool as the beach was extremely windy most days. Once the sun has gone down it gets quite chilly in the evenings in August so a second layer is advisable for evening attire.
Complimentary fruit kebabs were served poolside daily and the staff would come round to clean our sunglasses and ask if we needed refreshments regularly. Lunch can also be taken on your sunlounger, so you dont even have to get up to eat if you don't want to. The beauticians from the spa also offer mini treatments (foot massages etc) whilst you relax around the pool if you want to take advantage. The beach is long and clean with plenty of sunbeds but is quite shingely in places so beach shoes are a good idea. We spent all of our time around the pool to keep out of the wind.
We would love to return to Longbeach for another relaxing vacation and would not hestitate to recommend it to others.

Room Tip: 2nd floor rooms have superb sea views , beach villas have excellent beach access but limited sea vie...
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  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank wn21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephane J, Resident Manager at Long Beach Golf & Spa Resort, responded to this review, September 19, 2012
So much praises for your first stay at Long Beach, make us feel very proud and glad to read these compliments. We have no words other than to express our sincere and heartfelt thanks for having chosen Long Beach for your holidays with your family. It is very gratifying to read that our team members excelled in offering you a legendary service which was to your expectation and we are delighted to learn that you had a memorable and enjoyable holiday amongst us. We will passed on these compliments to all our team members and definitely to those mentioned also.

We are pleased to read as well that you will return to Long Beach for an another addictive vacation experience and thank you once again for recommending our hotel to your friends, colleagues & other acquaintances.

We look forward to the pleasure of welcoming back you to our shores soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed September 12, 2012

The hotel is 5 star that has well appointed rooms with manicured gardens and a good variety of food to choose from. The facilities are one of the best that we have seen with a beautiful long beach.The evening entertainment is worth a mention. The kids club is well equipped and lots of activities for kids to enjoy. The main pool is massive with lots of lazing areas, perfect for relaxing.

However for a 5 star hotel, the one criticism is that we found the service could be upped by one or two notches - particularly around the beach and pool area.

We will definitely go back.

Room Tip: The southern side rooms are not on the beach and about a 5 minute walk to the Main Complex. For the...
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  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Ziy_123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephane J, Resident Manager at Long Beach Golf & Spa Resort, responded to this review, September 13, 2012
We would like to express our gratitude for your valuable feedback with regards to your recent holiday at Long Beach. We are delighted to read that you had chosen the right venue where you had a relaxing and enjoyable stay amongst us.

We have taken good note of your point relative to the beach and pool area services which we will definitely attend to with corrective and preventive actions.

Thank you once again for having chosen Long Beach and we are pleased also to read that you will come back to our shores for an another vacation experience.

We look forward with great pleasure to welcoming you back in the no-too-distant future.

Warm regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Long Beach Golf & Spa Resort

Property: Long Beach Golf & Spa Resort
Address: Coastal Road, Belle Mare, Mauritius 41601
Phone Number:
Location: Mauritius > Flacq District > Belle Mare
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Belle Mare
#3 Top resorts Hotel in Belle Mare
#4 Business Hotel in Belle Mare
#4 On the Beach Hotel in Belle Mare
#4 Luxury Hotel in Belle Mare
#4 Spa Hotel in Belle Mare
#7 Family Hotel in Belle Mare
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Long Beach Golf & Spa Resort 5*
Number of rooms: 255
Official Description (provided by the hotel):
A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. With a choice of 5 restaurants, and an extensive range of activities including free green fees at the Ile aux Cerfs Golf Club, your holiday at Long Beach Golf & Spa Resort are a long way from ordinary. ... more   less 
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Also Known As:
Long Beach Mauritius Hotel Belle Mare
Long Beach Golf & Spa Resort Mauritius/Belle Mare

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