I stayed at Grand Puteri for 2 nights. Overall experience was not pleasant. The hotel has to improve on the cleanliness. The staff are not well trained, obviously most of the staff has never been trained on customer service. Food was not up to expectation. During my stay, I was told that the hotel has just started operation in 1 month and hopefully by now they have made improvement.
Property: Grand Puteri HotelAddress: PT 3981, Jalan Masjid Abidin, Kuala Terengganu 20100, Malaysia
Location: Malaysia > Terengganu > Kuala Terengganu
Room Service Swimming Pool Airport Transportation
Ranked #7 of 34 Hotels in Kuala Terengganu
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Puteri Hotel 3*
Number of rooms: 165
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