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“Room was just OK, poor service at Hotel restaurant” 3 of 5 bubbles
Review of Grand Puteri Hotel

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Grand Puteri Hotel
Ranked #7 of 34 Hotels in Kuala Terengganu
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Room was just OK, poor service at Hotel restaurant”
3 of 5 bubbles Reviewed August 3, 2013

I stayed at Grand Puteri for 2 nights. Overall experience was not pleasant. The hotel has to improve on the cleanliness. The staff are not well trained, obviously most of the staff has never been trained on customer service. Food was not up to expectation. During my stay, I was told that the hotel has just started operation in 1 month and hopefully by now they have made improvement.

  • Stayed June 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank jjuanisTambaka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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66 reviews from our community

Traveler rating
    6
    22
    23
    12
    3
See reviews for
24
22
4
4
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
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Additional Information about Grand Puteri Hotel

Property: Grand Puteri Hotel
Address: PT 3981, Jalan Masjid Abidin, Kuala Terengganu 20100, Malaysia
Location: Malaysia > Terengganu > Kuala Terengganu
Amenities:
Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #7 of 34 Hotels in Kuala Terengganu
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Puteri Hotel 3*
Number of rooms: 165
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