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“Poor ventilation”

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Ming Paragon Hotel & Spa
Ranked #3 of 34 Hotels in Kuala Terengganu
Kota Kinabalu, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Poor ventilation”
3 of 5 bubbles Reviewed October 26, 2013

Stayed in a room on 3rd floor close to fire excape door... Complained to the staff about smoke smell in the room... All they did was spray air freshner.. On and off smoke smell came back... Suffocating.. The fact that guest could smoke inside the building means that their smoke detector is not functioning which is rather dangerous.. I suspect ppl are smoking at the fire escape stairs as cig buds found at the dustbin... Rooms are small with no window.. There's an astro book with no astro chanel at all.. I find this very wierd

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank silveryspax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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47 reviews from our community

Traveler rating
    4
    22
    16
    5
    0
See reviews for
21
4
4
8
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Any
English first
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 27, 2013 via mobile

Stayed one night in superior room..i really loved the room n architecture itself.peacefull n height of cleanliness to b apreciate..recommended n will be back again..!thanks to d lovely stay ming paragon..

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank shebby_m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, New Zealand
Level Contributor
160 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed September 23, 2013

Although its not the most luxurious of hotels , it has all the basic amenities .We were travelling to Redang island and stayed here overnight. For a group of 4 people it was quite spacious . The corridor was average with stains on the carpet and a bearable peculiar smell .The elevators are good but small and reception staff are nice .The family room door is opened through a card Room is spacious with 2 double bed and 2 single bed in a room which can acomodate 6 people easily The 2 bathrooms are average with sliding doors for shower area.The western toilet includes toilet papers and sanitary bag.Two air conditioners in one room makes it icy cold if required ..Showers has a good flow with shampoo and bath soap provided .Each persn is provided with a complimentary bottled water and facilities for tea and coffee as well ..Safety deposit box is digital in the lower portion of the cupboard .Qibla direction is shown on the ceiling .A small windowlooks out at the back yard with a television set having various channels for entertainment.Wifi is complimentary with a decent speed .White sheets on beds are clean with duvet cover works fine if you are cold at night
Facilities that needs attention
1- fridge is not provided so no minibar
2-check in is 3 pm and check out is 12 noon

Room Tip: If you are a family with 4 kids , then ask for the big room
See more room tips
  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MAILRIQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed September 17, 2013

WIFI connection is very2 worst at my room ( out of range !! how come can out of range while I'm inside the hotel ????? WEIRD !!! ). My room is at Level 1 facing the main road ( forgotten the room's number ). The food for breakfast also not so variety and I think the taste is below the standard level of hotel's food. Superior room quite big and comfort and staff quite pleasant and polite.

Housekeeping in-term of cleanliness is below par. Ash-tray didn't clean properly and bathroom as well. Don't understand how this hotel had been rate the 2nd best hotel in Terengganu. Anyway, that beautiful receptionist at the counter make my day.....but I've forgot her name... :)

Something must be done and I don't think to stay here again after this ~~

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MustaineJr83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kuala Terengganu hotels

Melbourne, Australia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed September 7, 2013 via mobile

We stayed for 2 nights while waiting to get to Redang & were swayed by the name. The staff are friendly, but unfortunately they just don't cut it. We stayed in a 3 bed room & ensured we had a window. However it opens to the back & all we got we're unpleasant smells from the local restaurant. The bathroom was dirty. Dirty rings in the basin, the shower needed a very severe scrubbing, the doors & walls were dirty. The room itself has torn wallpaper & needs a good scrub. And to top it off, the hotel is on the outskirts of town. Don't stay here.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bikeyoga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed August 22, 2013

We are a family of 4 and it's not possible for us to catch the 12 pm ferry to Redang Island so we decided to stay overnight at Kuala Terengganu.
The reviews for the larger hotels doesnt sound good for the money they are charging so we decided to try this out.
It's a shop-lot type of budget hotel.
It also states a "massage and spa" and we were a bit concern as we have children travelling with us.

There were no dodgy characters around. Phew!
Checking in was simple and fast.
We had a family room but big enough to sleep 6!
2 double beds and 2 single beds and 2 bathrooms!

Room is clean and spacious.
They have duvets and not those awful brown prickly blankets which smaller hotels use.
They even provided some bedroom slippers ( which i wouldnt use since they are not new and no idea who has worn them before! Yikes!)
There is ironing board, safe deposit box and kettle with complimentary tea/ coffee.

Negative bits - the hotel water was not working and the room has a tiny winny window. The double bed is too soft but it's only for a night so it's bearable.

Room Tip: Apparently the standard rooms (which sleeps 2 pax) have no windows! Our family room was on the 3rd...
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MummyYap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ho Chi Minh City, Vietnam
Level Contributor
59 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed July 5, 2013

The Ming Paragon rooms were small, yet had everything required. The reception service was very good.

The location is excellent and very central to the town.

The breakfast was almost inedible, and in the sister hotel up the road.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank friday_skyline_times
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ming Paragon Hotel & Spa

Property: Ming Paragon Hotel & Spa
Address: Jalan Sultan Zainal Abidin, Kuala Terengganu 20000, Malaysia
Location: Malaysia > Terengganu > Kuala Terengganu
Amenities:
Spa
Hotel Style:
Ranked #3 of 34 Hotels in Kuala Terengganu
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ming Paragon Hotel & Spa 3*
Number of rooms: 192
Reservation Options:
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Also Known As:
Ming Paragon Hotel And Spa
Ming Paragon Hotel Kuala Terengganu

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