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“Great hotel with superb staff”

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Tanjong Jara Resort
Ranked #1 of 4 Hotels in Dungun
Certificate of Excellence
Reviewed March 26, 2014

We stayed for five days this month; my partner and I are agreed this is one of the nicest places we've ever booked into. Aimed at couples and families, the resort is first rate with beautiful spacious air conditioned rooms with sea views, comfy beds and satellite TV. The two pools are lovely, with a relaxed atmosphere and attentive staff; then again there's always the sea which is like bathing in tea, it's so warm.

The bars are high quality and the food is excellent - my GF is very hard to please in this area but she was deeply impressed with what we had to eat, and so was I.The prices of drinks however are very top heavy and really need looking at.

It's the staff who make a place and the team here is first rate. Emma and the Chef Anne are superb in the restaurant, but special mention must be made of the brilliant aquatic sports people, based on site, who are recruited from places like the US and the UK - they're extremely well qualified, very reassuring - particularly Amy, the scuba instructor from Baltimore. She got me out scuba diving - something I didn't know I could do. The undersea wildlife is fantastic in this region, by the way. So that was really thrilling and a real highlight of my holiday. But everyone here is very friendly and it was quite a wrench to leave.

Great place to wind down, can't recommend it highly enough.

Room Tip: Ask to upgrade to get a balcony. Not essential but while the room was super and very comfortable, a...
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  • Stayed: March 2014, traveled as a couple
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Thank Hendopolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed March 23, 2014 via mobile

This is my second visit. The first time I was blown away, really great service, felt like I was really being looked after.
This time was different. Don't get me wrong, it is still a lovely place, food is incredible, but there were a few little things which spoilt this '5 star ' experience.

Our room was on the ground floor, and above us was a family of 'baby elephants'! 6am they woke up and ran around above us. In the afternoon, relaxing before going out for for dinner, the same thing, bang bang bang! TJ resort, if you have a couple on the ground floor, please avoid putting a family of small children above them.

Pool towels were not available at the main pool before 10am! TJ, some of us enjoy an early breakfast and then sitting in the sun before it gets too hot!

The pool men did a great job bringing round iced water, but not too regularly. I did have to ask them to bring water a couple of times. In this heat, water is a must, so either set up a cooler and I can get my own, or increase the frequency.


And my final moan, the check out was a nightmare. Minibar items charged which I did not have. Mini bar items I had once charged twice. Some bills not on there at all, it took 20 mins to tick back to make sure it was correct. Good job we weren't in a rush.

So please TJ, you are a lovely resort, don't get complacent. It's not a cheap resort so please do keep on top of the little things as they really go make a big difference

Stayed: March 2014, traveled as a couple
2  Thank TonibellaGuangzhou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2014


We stayed at Tanjong Jara from 27.2.14 to 10.3.14 and loved it. The staff gave excellent service and were so friendly. Everywhere we went at Tanjong Jara the staff always smiled, greeted us warmly and did everything they could to make each day special. We received a room upgrade - very spacious and comfortable and the resort was beautiful and very restful. If you like snorkelling or diving, visit beautiful Tengol Island - baby sharks, turtles and much more. Fantastic resort, superb staff, lovely food and a wonderful rest for us. A walk to the local chinese restaurant outside the resort is an interesting experience - plastic chairs and plates but good food and cheap! What more can we say other than - how soon can we go back.

Stayed: March 2014, traveled as a couple
Thank Susan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 20, 2014

We were looking for a laid back resort where we would be spoilt in peace and quiet and Tanjong Jara Resort met all our expectations. I do not know where they get their staff but they could not do enough to ensure that you enjoy your stay. Emma checked with us every day to ensure that we had everything that we wanted.
The curved beach is well maintained but if you did not fancy that there is a choice of two pools. We spent most of our time at the secluded adults only pool. There were always a choice of sun loungers and the staff immediately appeared with glasses of iced water which they regularly refilled.
Our room was on the ground floor overlooking the gardens with glimpses of the sea through the trees. We had a huge comfortable bed and a day bed as well. The bathroom was huge with a bath and a walk in shower and two basins. The dressing room was small but adequate and the veranda was well furnished. Everything was immaculately clean and cleaned everyday. We had fresh fruit in our room every day.
There is a choice of three restaurants and all the food is freshly cooked. We ate mainly in the restaurants that served Asian food although we had a wonderful meal at the Nelayan restaurant where we were served a wonderful meal by attentive staff.
We had a wonderful week and wished that we were staying for longer.

Room Tip: Serambi rooms are excellent
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  • Stayed: March 2014, traveled as a couple
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1  Thank scotworldtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2014

Very nice hotel, great rooms, fantastic beach, everything you could need, staff that seem to care so much about you, great location, a short hop from KL - did not want for anything

The perfect place to unwind, hold hands, read, do nothing but listen to the waves... I could go on and on and on

  • Stayed: March 2014, traveled as a couple
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Thank bartontrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2014

I stayed at the Tanjong Jara resort as soon as it reopened in January for the 2014 season. While unfortunately the sea was still rough due to the monsoon winds and rains, the resort was quiet and tranquil.
Malayans are one of the most courteous and polite people in the world, and the staff surely lived up to par.
The rooms are excellent and the food is very well prepared.
It was a trule 5-star experience.

  • Stayed: January 2014, traveled solo
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Thank macktheknifeBr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2014

This resort was absolutely faultless. Myself and my girlfriend stayed here for a week, and were both very impressed throughout.

The whole resort was cleaned to perfection, the staff were always welcoming and met every need. If you wish to relax, this is the place. It is total tranquility and I recommend this resort for a romantic break. The food & restaurants were all of excellent quality food and plenty to choose from for breakfast.

If we were both not wanting to try different places all the time in the future, we would definately come back here. Im sure one day we will both have to visit again.

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank IcemanVXR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tanjong Jara Resort

Address: Batu 8 | Off Jalan Dungun, Dungun 23000, Malaysia
Phone Number:
Location: Malaysia > Terengganu > Dungun District > Dungun
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Dungun
Price Range: $144 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Tanjong Jara Resort 4.5*
Number of rooms: 100
Official Description (provided by the hotel):
Fronted by palm fringed, emerald seas, Tanjong Jara Resort is a sanctuary of luxury and well-being steeped in the unmistakable grace of age-old Malay traditions. Here, in the comfort of a room furnished in local timber and rich fabrics, guests are lulled by the sighs of waves and the warm tropical breeze. The award-winning architecture of this resort reflects the elegance and grandeur of 17th century Malay palaces, offering an authentic taste of the region’s spirit and an enduring embodiment of gentle Malay arts and hospitality. Seamlessly integrated with the resort is the Spa Village, dedicated to combining the therapeutic properties of natural local ingredients and the innate healing practices of the area, providing a special, restorative experience. Guests can choose to experience an eco-adventure river cruise, explore teeming coral reefs or browse in a night market. Whatever the activity, every breath is pure refreshment, a relaxation of the soul, a pure journey of revival. In Malay we call this Sucimurni, in Malaysia it is Tanjong Jara Resort. ... more   less 
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Also Known As:
Tanjong Jara Hotel Dungun
Tanjong Jara Dungun
Tanjong Jara Resort Dungun, Terengganu, Malaysia

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