Its end of Ramadaan and had family gathering in Dungun.
We decided to have some fun at the swimming pool. Within couple of hours, one of the staff told us that there was a complaint that we were noisy.
It was not mid-night, it was mid-day. It was about noon.
We were also asked to evacuate the pool.
We had good impression on the resort at first entrance but customer relations made it change quickly and we were packing up to leave.
It was my first experience being asked to evacuate the pool because another customer complained.
I believe, staff should have given option to the complaining customer if they are okay to move to other units which are located further away from the swimming pool.
We were humiliated, upset and left the resort immediately.
- Official Description (provided by the hotel):
- Ulek Beach Resort is a new boutique resort with traditional experience set in the popular beach of Dungun district. Situated on the lingering eastern coastline of Terengganu, the resort has an excellent sunrise view facing South China Seas. Each teratak suite or deluxe room cradles you in indulgence with its private garden and outdoor sunken Jacuzzi. The 120-capacity banquette hall and landscaped leisure pool are perfect for a very intimate wedding gathering. When you are at it, the Dungun Country Golf Club is just next door and diving community Mayang Sari Dungun is only a kilometer away. Enjoy local activities such as kite flying, top spinning, congkak, dam, batik drawing and turtle watching. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, TripOnline SA and Agoda so you can book your Ulek Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Ulek Beach Hotel Dungun
- Ulek Beach Resort Dungun, Terengganu, Malaysia