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Dorsett Grand Subang
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Reviews (936)
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Reviewed January 19, 2013

Rooms are clean and neat.
Do try food at thier Chinese restaurant, it is worthwhile
You will be dissappointed if you are a pure veg as the buffet spread is mainly non-veg with wide range of sea food
Only drawback - no attached swimming pool.... They claim it is still under renovation

Room Tip: Avoid smoking rooms as they are smelly
  • Stayed: January 2013, traveled on business
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Thank vijayvet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pugeneswary, Public Relations Manager at Dorsett Grand Subang, responded to this reviewResponded January 29, 2013

Dear Value Guest,

First and foremost, we would like to thank you for your kind support towards Grand Dorsett Subang. We are in receipt of your comments dated 19 January 2013. It is our fervent hope that the commendation will act as a motivational tool to our employees to further improve their level of service and efficiency while addressing guests’ needs and requests. We look forward to welcoming you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 13, 2013

We had a very comfortable stay over the weekend. Must say the bed is superb with high quality linen to boot.

Breakfast was very enjoyable with the DIY caesar salad being the highlight!

Overall service was prompt and pleasant.

Would definitely stay again in the near future. Cheers!

Room Tip: Renovations ongoing till March. Some facilities not available, i.e. swimming pool.
  • Stayed: January 2013, traveled as a couple
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Thank elcra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pugeneswary, Public Relations Manager at Dorsett Grand Subang, responded to this reviewResponded January 15, 2013

Dear Value Guest,

First and foremost, we would like to thank you for your kind support towards Grand Dorsett Subang. We are in receipt of your comments dated 14 January 2013. It is our fervent hope that the commendation will act as a motivational tool to our employees to further improve their level of service and efficiency while addressing guests’ needs and requests. We look forward to welcoming you soon.

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Reviewed December 30, 2012

Another choice of hotel when u want to stay near the Subang Area. Well, before it change it's name, previously is Shereton Subang. Some of the rooms inside the hotel just get renovated. Other are still quite ages, as such, if you want to stay in the better situation! Try ask for renovated room. The brkfst is on par of its class. Nice to stay over nite!

  • Stayed: November 2012, traveled on business
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2  Thank FooHoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pugeneswary, Public Relations Manager at Dorsett Grand Subang, responded to this reviewResponded January 7, 2013

Dear Value Guest,

First and foremost, we would like to thank you for your kind support towards Grand Dorsett Subang. We are in receipt of your comments dated 30 December 2012 and it is our fervent hope that the commendation will act as a motivational tool to our employees to further improve their level of service and efficiency while addressing guests’ needs and requests. For your kind information, we are in the stage of refurbishing our facilities and services which include the guest rooms.

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Reviewed December 28, 2012

Clean and spacious and quiet room, good breakfast spread, friendly staff. I did find the bathroom in my room had a slight foul smell(probably wafting in from the sink). I did not find any mold though. I also found the path from the hotel door step to the parking lot next door can be improved.

  • Stayed: December 2012, traveled on business
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Thank JagguSG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pugeneswary, Public Relations Manager at Dorsett Grand Subang, responded to this reviewResponded January 7, 2013

Dear Valued Guest,

First and foremost, we would like to thank you for your kind support towards Grand Dorsett Subang. We are in receipt of your comments dated 28 December 2012 and we would like to assure you that we are looking into your point highlighted in terms of cleanliness of the hotel rooms. For your kind information, we are in the stage of upgrading our facilities and services including the guest rooms.

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Reviewed December 19, 2012

The rooms have a decent size and are clean. The bathrooms have an appealing modern look, such as the whole hotel in general.
The internet is brutally expensive. I had to wonder whether I was in some remote corner of the planet where internet is something precious and rare. If you're traveling on your own account, then be prepared to hurt your wallet. I was on business, but I really had no courage to pay such an abusive price and charge it to my company.
The breakfast is actually pretty decent and with a good amount of choices. This hotel is far away from everything that you might want to see in KL, no restaurants around, no pubs, nothing. Unless you have to do business in the proximity or are taking an early flight, I'd recommend being closer to the action.
I'd definitely stay here again if I were to work on the same area as before.

  • Stayed: October 2012, traveled on business
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Thank Nuno_the_Curious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pugeneswary, Public Relations Manager at Dorsett Grand Subang, responded to this reviewResponded December 24, 2012

Dear Valued Guest,

First and foremost, we would like to thank you for your kind support towards Grand Dorsett Subang. We are in receipt of your comments dated 19 December 2012. Having reviewed your comment as well as other supporting guests comment in regards to the internet charges, we would like to inform you that The Management is currently reviewing the internet charges and possibility in extending complimentary internet service to our guests.

For your kind information, the hotel is just a 15-minute drive from Kuala Lumpur City Centre and we provide complimentary scheduled shuttle service to designated destinations.

Once again, we thank you for your continuous support and we look forward in welcoming you to Grand Dorsett Subang again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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