I stayed here for 2 nights. I had a mixed experience due to some maintenance issues.
I actually stayed in two different rooms as only a single was available on the first night then I moved to a King the next.
I stayed on the 16th floor which was the premium level. The rooms are very nice here.
The beds are extremely comfortable, especially for Malaysia. They had ample pillows including feather. The bed also had a topper so it was extremely soft and comfortable.
Mini bar was free, but disappointing as it was only 5 choices of juice or soft drink. No alcohol. The premium level also includes free mini bar and access to a private lounge area.
The bathrooms are a good size as well. When the hot water worked, there was plenty of it, it was regular and had good pressure.
On the first night and day there was no hot water. Unfortunately the hotel did not take a pro-active step about this and warn people etc. Further when I raised the issue at reception they just said yes. No reason was offered or solution provided.
I also found the rooms have an unusual smell which I put down to poor drain maintenance.
And the first room I stayed in the shower drained so slowly I cut my shower short as I was worried it would flood the bathroom.
When I spoke to some locals that have been regulars at the hotel, they said the maintenance has gone down hill. Apparently the last manager was very good but since she had left the hotel was not the same.
Breakfast here is very good. The choices are everything from Indian, arabic, malay, chinese, western. The fruit was fresh and they made eggs, pancakes and waffles to order.
I would definitely stay here again. Great breakfast, good beds and good rooms. I just hope they can address their maintenance issues.
- Official Description (provided by the hotel):
- Nestled in the heart of Subang Jaya, Grand Dorsett Subang offers opulence hotel guest rooms and suites in the city's most upscale entertainment hub, shopping district and tourist attraction. Located just 35 minutes from Kuala Lumpur International Airport, Low Cost Carrier Terminal and Sepang International Circuit, the hotel is just a 15-minute drive from Kuala Lumpur City Centre. Dining at Grand Dorsett Subang is an endless pleasurable affair with the vast international and local specialities available. For meeting planners and business travellers, the hotel is well-equipped with a full range of facilities and services to cater to every need. ... more less
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- Also Known As:
- Sheraton Subang Jaya
- Sheraton Subang Hotel
- Subang Jaya Sheraton