First arrived, ground floor concierge saw my taxi pulled up and acted as if nothing happened, I was not greeted or help with my luggage. Then, I went to counter to check in, it was 8 pm, there was only one person working the front desk. There were a few people checking in. Took forever to check me in. Secondly, no one picks up on the phone when you need help, the service is just straight up poor. The so called wifi in room does not even work. I had to change room to get wifi. but then the new room came with a new problem, the closet light does not turn off, so i couldn't sleep well. TV has only a few English channels. The elevator is way to slow and old. There isn't a gym. For 440 rm, its not worth it at all. i ended up paying the airline extra to change my flight to an earlier day to get out of this hotel. Yes, its that bad and i had to stay for 5 nights. It manage to make it to the top of my worst value hotel list. Only good things were the clean room and relatively well served breakfast. but A long long way from a 4 star hotel.
- Official Description (provided by the hotel):
- Welcome to Empire Hotel Subang Suite escapes. Shopping high. Stylish sophistication. Subang Jaya's new modernist masterpiece is the epitome of 21st century cool. Presiding majestically over the Klang Valley's most vibrant, youth-fired urban enclave, Empire Hotel Subang welcomes jetsetters and fashionistas alike as a dazzling icon for discerning, cultured and hip spirits. We have 198 rooms that are tastefully decorated and equipped with the latest amenities. Sitting on top of Empire Shopping Gallery, we provide the convenience of having many retail outlets and supermarket just downstairs. ... more less
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- Also Known As:
- Empire Subang Hotel Subang Jaya