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“Very terrible hotel. Do not stay here. ”

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The Tree Boutique Hotel
Ranked #13 of 26 Hotels in Shah Alam
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
“Very terrible hotel. Do not stay here. ”
Reviewed June 11, 2014 via mobile

I made my tripadvisor account for the sake of this hotel. Arrive at night for a standard room. The guy with the glasses at the counter said there's no room that cost rm88 available except the room that cost rm98. So i agree to take that room. Pass to him my ic n hp number, only then he said the room cost me rm128. He told me that the promotion is over due to school holiday. Never experience this promotion invalid during school holiday before. Then he said i need to wait for 30 minutes for the room to ready. Why took so long to clean up the room? Nearly 30 mins then i saw 2 people walking down, a guy and a girl, both of them early 20. Only then the guy at the counter gave me the key. Entering the room, i saw something funny on the bed. Even the blanket is dirty. There's definitely something's wrong with this hotel. I smell social problem and fraud. I recommend not to stay here. Never ever stay here. This is my last first and my last stay at this hotel.

Stayed June 2014, traveled on business
Helpful?
14 Thank Qayyum N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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23 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Kuantan
Level Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed December 17, 2013 via mobile

First of all to bear in mind is that this is budget hotel so just do not expect full services like in 4 or 5 star hotels. Still I definitely would recommend this hotel if you want a place to stay just for a sleep be it transit or business trip. From here you could go to I City or just do some muslimah clothing shopping. Even though it does not serve breakfast there are plenty restaurant nearby in fact there is a food court just across the street.

Stayed December 2013, traveled with family
Helpful?
4 Thank SuhaimiKuantan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shah Alam, Selangor, Malaysia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 12, 2013

I called the hotel 20 minutes before my arrival to book for a room. When i arrived the front desk was helpful and the check in process took less than 5 minutes. I got a promo rate as it was a weekday. First impression, the hotel smells good, clean ,fully air conditioned and highly secured. The best part of the hotel is that it separates two wings; one for smoking section and for non smoking section. CCTV everywhere from entrance, front desk, to stairs and hallways. And yes, i have checked,the cameras are ON ! I know this because I can see at the monitor everytime I communicate with the receptionist. I like the fact that there are two workers who work at night. For security reason they lock the door at night but this is alright as there will be staff on the sofa or nearby. Just knock the door (even if he is asleep, its ok).The hotel is good for its price. The walls of the hotel are pretty thin. So if you plan to sleep at noon, bare in mind that you can hear footsteps and people talking in the hallway when you are inside your room. You can also hear loud music from Roshni store opposite of the hotel. This wont be any problem for those who does not sleep til late noon or for heavy sleeper.

Room Tip: If you want to sleep til late in the afternoon perhaps you could request for the rooms that are not...
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  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Zaff88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipoh, Perak, Malaysia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 18, 2013

Stayed here for one night and paid RM125 for a night in standard room.The room was very small with adequate interior but the toilet quite big.In the room theres no any wardrobe.Flat screen tv with limited astro channel.Connection wifi was very bad in the upper level.Theres a lot of restaurant western and local around the hotel.The famous I-City is just near the hotel but not in walking distance.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dzul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuching, Malaysia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed May 20, 2013

i booked a room for three nights from their website. a few days after, their satff called, to inform that there had been a mistake n the room i booked was not available. he asked if i would like to change to another room. so i asked bout the price, n he said its on promotional list so it was ok for me.
upon arrival, i was surprised when i was charged at normal price instead bcoz its holiday time. the staffs at the check in counter were kind enough to change the whole thing back, so i got refund n only charged at promotional price. spent bout an hour to settle things. no drinks or anythg offered while waiting. -_-;
the room was rather small. we have to push the bed so we can get a little space to perform our prayers. room was clean tho. bathroom was clean and large, modern style.. i really like the floor of the bathroom. not slippery. but it would be better if the hotel can provide bathroom slippers?
we got a roonm with windows but we let the curtain down as the view of a dirty restaurant is not a pleasing view at all.
if u need to go anywhere by taxi, go get one on your own. walk to the mainroad (bout two minutes away from the hotel) and stop one. DO NOT EVER ASK THE HOTEL TO CALL A CAB FOR U! they will cheat ur money by taking u to difficult route.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank arviena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Shah Alam hotels

Kota Bharu
Level Contributor
109 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed May 1, 2013

Stayed here for two nights and paid RM306 for a family room with two queen sized beds. The hotel was cute with nice décor. As the hotel was actually two shop lots combined together, it was rather small. The room was also quite small and we found it quite hard to navigate around. There was no wardrobe only a small high desk with space to hang clothes underneath at the side of the bed. The LCD TV looked nice but had limited channels. Wi-Fi was good with strong signal. Shower was strong. Cleanliness of the room and bathroom was good but the bedsheets, pillow and blanket were dirty. We can see lots of stains on them like it wasn't washed after the last used. Which was quite gross. They should really improve on this.
Staff did their job although not that friendly. But if asked, they would give you the information you need. No breakfast available at the hotel but plenty of restaurants and cafes around within walking distance. The location is very convenient as it's near lots of boutiques (shopping heaven) for women, near UiTM and also within walking distance to i-city. We walked there and enjoyed our time at the waterpark.
Overall the hotel was quite a value considering the price and location. Would stay here again.

Room Tip: There's smoking zone but because the hotel is quite small, the smell travels.
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  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AiNGEL83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 13, 2013

Pros
1) near to my friend's house in Shah Alam
2) Great shower- good pressure
3) Conveniently located with many cafes and restaurants nearby

Cons
1) Room smells of cigarette (no change of room despite asking for it first thing in the morning)
2) Very congested room
3) No satellite channels on TV
4) Inconvenient for travellers with loads of luggage as there is no elevator
5) Awaken by room service 8 in the morning. She opened the door when I did not answer the door and closed the door without locking and apologizing

  • Stayed April 2013, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Wilson1982_KL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Tree Boutique Hotel

Property: The Tree Boutique Hotel
Address: No: 2-A & 4-A 7 Jalan Plumbum, Shah Alam 40000, Malaysia
Location: Malaysia > Selangor > Petaling District > Shah Alam
Amenities:
Hotel Style:
Ranked #13 of 26 Hotels in Shah Alam
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Tree Boutique Hotel 3*
Number of rooms: 39
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