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“First time in Empress Hotel for the MotoGP”

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Empress Hotel Sepang
Ranked #11 of 13 Hotels in Sepang
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“First time in Empress Hotel for the MotoGP”
3 of 5 bubbles Reviewed October 23, 2012

The hotel is more of a place to stay for the MotoGP and not a place to have fun as there are very little things to do in and around the hotel. The pool isn't big enough to do laps, just good for dips. There aren't many English channels on the cable TV and ESPN isn't available. Wifi in rooms are slow and you have to wait a few hours to get connected and then be disconnected all of a sudden. You need to go down to the lobby to have a secure wifi.

If you're on a budget, you can always try the local food around the area. There are three local restaurants that's just a walk from the hotel. There's a KFC just in front of the complex, you just need to walk around to look for it. There's also a nearby convenience store for your water supplies. No need to worry about toiletries, the hotel provides, shampoo, soap, and toothbrushes.

Getting to Sepang International Circuit is possible through a shuttle provided by the hotel. It costs around 40MYR (2 way). You can also get a taxi and split it with other hotel goers. The great thing about the hotel is its just 8kms away from the track. But then that's just about it. You can stay here probably for the Saturday-Sunday run of the Race and spend the rest of your vacation in KL where there are a lot of things to do.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
1 Thank Rolianne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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316 reviews from our community

Traveler rating
    11
    81
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    65
    49
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Rating summary
  • Sleep Quality
    3 of 5 bubbles
  • Location
    2.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Warwick, Australia
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed October 21, 2012

Just stayed at the Empress for the MOTO GP. After booking I read the terrible and poor reviews. Rooms were good. Breakfast was tops. If you can't find something to eat then you are just fussy. Service was very good, rooms done every day. Staff great. Transfer to track and airport very good. Area around the hotel is typical Malaysia......where do some people think they are? Restaurant food was good although we only ate one night and had the buffet, so can't comment on the menu food. The buffet was value for money. Can't comment on pool or gym as too busy to use them.

Room Tip: It is a way from KL, so don't book if you want to see the capital, but great for the racing and...
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jude O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ampang
Level Contributor
134 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
3 of 5 bubbles Reviewed October 18, 2012

This is a very basic hotel which is suitable for those on transit. It is approx 20 minutes from KLIA and is approx 30 minutes from LCCT.

The room size is reasonable, can fit approx 4 pax at one go. The bathroom facilities are basic. Breakfast is served but they will pack for you if you need to leave for an early flight.

Parking is available at the basement and in front of the hotels. There are plenty of shops in the hotel area but all shops are closed by midnight. There is a convenient store across the road which also closes by midnight.

The hotel provides airport shuttle, just make an arrangement at the front office. If you book via online, just print your booking confirmation to ease the check-in process. They provide internet facilities at the lobby, with fee and a free wi-fi if at the lobby. Somehow, my colleague was able to detect the wireless network from 8th floor during our stay.

Iron and iron board is placed at the corridor-way for use on a sharing basis.

You will hear noises from outside, even at 1am.

Sleeping experience - average.

Overall experience - average.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nazzerooney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed October 5, 2012

we decided to stay here due it is supossed proximity to the airport. big mistake. We bused LCCT only to be told by the information desk (that didnt even have a phone) that there was no hotel transfer there, only from KLIA. so we bused to KLIA, and again were told that a hotel shuttle did not exist. finally we gave in to a taxi, and arrived at the empress - which really is in the middle of no-where. we found our first room had a problem with the aircon that made it sound like roadworks were going on in the room. we complained and got to move rooms - they said it was a problem in numerous rooms. the second room was much better. then the next morning they ordered us a taxi that cost a crazy 60ringit to the airport. honestly as the airport shuttles from KL central are good and only cost 10ringit it is far better to stay in the centre and just brave the trip.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
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    • Service
Helpful?
1 Thank Kt A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Sepang hotels

Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed August 12, 2012

Not what we hoped to arrive to after travelling 30 hours from Melbourne. We owe thanks to Malaysia Airlines for putting us up in this hotel, travelling with young children and first time travellers - this was not the destination we had planned.
Where to begin. Checking in to a hotel located in an unsafe area or opening your hotel room to other guests already staying in there. The smell walking through the hallway was overwhelming, not by flowers but cigarettes. The beautiful stained linen sheets, clearly not 1,000 thread count that J.LO would sleep on. I don't know what is worse stained sheets or cobwebs and dust in the vents, I think the cleaning lady was on holiday that year. And not to forget the toilet that clearly had not been unblocked for a few months. We should've packed a tent as this would have been safer.
May I suggest, look further than this and as another member has already suggested - it was definitely Faulty Towers.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Jackie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed August 10, 2012 via mobile

We stayed twice in Empress hotel. The beds are very comfortable, the rooms are large (we booked family room and we were 3), the breakfast is very correct and the staff is friendly.
Nevertheless, 2 negative points: no WiFi in the rooms, but only 2 shared PC at the reception, and the trensfers to the 2 airports are not free ! A shuttle to LCCT airport (Air Asia) is charged 15 RM by pax, and you have to take a taxi from LCCT to the hotel (50 RM). No shuttle is available to KLIA airport, so you have to book a taxi (60 RM). From KLIA to the hotel, we found a bus which stopped 200 m away from the hotel (go to the bus station in KLIA airport and ask to go to go to the Empress). It costs just a few Ringgits.
Don t waste time to look for Empress shuttles when you arrive in the airportsn(LCCT and KLIA), they don t exist !

Stayed July 2012, traveled with family
Helpful?
1 Thank Dom_and_Family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
59 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 bubbles Reviewed August 6, 2012

My wife and I stayed in this hotel for one night as we flew back from Borneo and chose it due to its proximity to the airport. However, it actually cost more to travel there by taxi (the only feasible method) than if we had taken the bus into KL centre. The room was large, but very tired and dated. The quality of food available at breakfast was poor and staff were unhelpful and looked miserable. We contacted the hotel prior to arrival to ask advice about reaching the hotel and they offered to arrange a taxi for 100RM!! We actually paid 50RM booking ourselves. We had requested a non-smoking room which was not given and the hotel was very noisy. Under no circumstances would I stay here again.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Manta-Manta-Diving
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Empress Hotel Sepang

Property: Empress Hotel Sepang
Address: 88 Jalan ST 1C/7 Medan, Sepang 43900, Malaysia
Location: Malaysia > Selangor > Sepang District > Sepang
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service Swimming Pool
Hotel Style:
Ranked #11 of 13 Hotels in Sepang
Price Range (Based on Average Rates): $
Hotel Class:3 star — Empress Hotel Sepang 3*
Number of rooms: 324
Reservation Options:
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Also Known As:
Sepang Empress Hotel

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