The hotel has greatly improved both in decor and service compared to our last visit when it was the Parkroyal. The new management seems to be trying hard to retain clients.
We were very happy with the quiet room with a pleasing view over a wooded area that we were given.
What particularly impressed us was when we asked for a late checkout, bearing in mind our that our flight didn't leave until almost midnight, the manager was most helpful.
We always recommend to our friends that they should consider breaking up those very long flights from Australia to Europe with an overnight stay in Asia.
If the Sama Sama keeps up the high level, they will win back many clients. We can higghly recommend the hotel.
- Official Description (provided by the hotel):
- A 5 star deluxe hotel located adjacent to the main airport, KL International Airport. The hotel is linked to the airport via a covered sky bridge. It takes only 5 minute walk to the airport. The hotel also provides a 24 hour buggy service on the sky bridge. ... more less
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