The location of this hotel is great, it's pretty because they've just revamped it but none of that makes up for the miserable flight I experienced to London the day after we stayed. I hadn't eaten much the night before so I definitely know it was the breakfast from this hotel, which arrived 20 minutes earlier than we'd ordered it... that is twenty minutes earlier than the time frame we'd ticked on the menu card. This was a pain considering that we'd come into KL on a late night flight and were looking for every second of sleep we could get before heading onwards to London. It was cold and undercooked but because this was a quality hotel I made the wrong assumption that it would be fine and ate it. I regretted it from 5 hours into the flight onwards. Let's just say my flight wasn't pleasant.
Yes this hotel is nice looking, it's convenient etc, etc, but I would never stay here again and risk having such a horrible experience in a million years.
I rarely write 1 star reviews but an experience as bad as the one I had truly deserves it.
Also, my pillow had makeup marks on it from a previous guest and the air conditioner in our room didn't work no matter how hard we tried to get it to rendering the extra expense I'd gone to to book this place pointless. We would have been better off staying at the Tunes hotel at the low cost carrier terminal.
- Official Description (provided by the hotel):
- A 5 star deluxe hotel located adjacent to the main airport, KL International Airport. The hotel is linked to the airport via a covered sky bridge. It takes only 5 minute walk to the airport. The hotel also provides a 24 hour buggy service on the sky bridge. ... more less
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