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“What an oasis”

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Sama-Sama Hotel KL International Airport
Ranked #1 of 14 Hotels in Sepang
Certificate of Excellence
Level 6 Contributor
111 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“What an oasis”
Reviewed April 23, 2013 via mobile

Having arrived at the hotel on a horrid early morning flight from Beijing the Sama Sama was a tranquil oasis. You could not hear the noise from the airport with the double gazed windows. The room was large, comfortable,modern and spacious. We had meals from the hawkers selection at Degrees restaurant. Outstanding!! Who comes to Malaysia and doesn't want eat the local cuisine? The staff were friendly and efficient. We caught the shuttle service from the Low Cost terminal, a relatively new black Mercedes Benz. After dinner, a swim in the pool surrounded by lush tropical gardens. A perfect end to a totally relaxing day. I couldn't fault this hotel.

Stayed April 2013, traveled as a couple
Helpful?
Thank Gail P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this review, April 24, 2013
Dear Gail P,

Thank you so much for your kind comments. It's so nice to see that you enjoyed our service and facilities. We are glad that we are able to give you a great impression even at only a short stay with us. We look forward for your next visit when transiting through Malaysia and till then, happy travels!

Best Regards
Haslina Bt Kamaruddin
Guest Service Centre Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,282 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (407)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
Mooloolaba, Australia
Level 6 Contributor
194 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed April 22, 2013

The rooms are spacious. The hotel is at the airport. However, it feels a bit tired. It really needs some renovation. Staff are excellent. The gym was being redone while I was there, so hopefully some improvements. The massage there is great but expensive compared to other hotels.

The food is good, not great. No smoothies and limited range of teas.

High-tech controls for drapes and lights are pretty useful but can be a pain.

The bed was really comfortable.

Some great things about this hotel, and some mixed.

I think it will improve as they refurbish.

The pool are is really old.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mystic18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Level 3 Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 18, 2013

We stayed in Sama-Sama Hotel one night between our flights. I could say, that the hotel is very good for travellers, in high-tech style, all the services you can see on the monitor/TV in the room - very easy to order food to the room. The room service was quite ok. The bed&pillows are very cosy, the room are full-equipped, the breakfast is of a very good quality...the staff is sufficient. Moreover, you can go by buggie to the airport area..

Room Tip: club floor is very nice
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jolie-ok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this review, April 18, 2013
Dear Jolie-ok,

Thank you so much for your kind comments. It's so nice to see that you enjoyed our service and facilities. We are glad that we are able to give you a great impression even at only a short stay with us. We look forward for your next visit when transiting through Malaysia and till then, happy travels!

Best Regards,
Haslina bt Kamaruddin
Guest Service Centre Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jefferson City, Missouri
Level 6 Contributor
68 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed April 16, 2013

This hotel was a very pleasant surprised. I've stayed at a lot of nice hotels and then one has to rank amongst the top 3 for me. Beautiful, native architecture gives you a world class feeling. From the time you check in, you feel like a very special guest. The rooms are all new and beautiful. Modern electronics, electronic shades and drapes. Wonderful spa, with hot tub, steam shower and sauna. Not to mention a gorgeous pool with beautiful palm trees. An easy 10 minute walk from the KL airport, or take the complimentary golf cart ride. They provide free shoe shining and well as complimentary breakfast. I personally didn't care for the native curry style food, but that wasn't a problem since they offered so much in the way of variety. Very much enjoyed my stay here.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JetPlt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this review, April 17, 2013
Dear Jetplt,

It was our pleasure to have you as our guest and I am pleased that you have enjoyed the one-night stay with us. We take your positive review on board in our effort to strive towards achieving excellence in service and facility. The team at Sama-Sama Hotel KL International Airport looks forward to welcoming you again for another `Sama Sama` hotel experience with us in the near future!

Best Regards,
Haslina Bt Kamaruddin
Guest Service Centre Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level 6 Contributor
210 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed April 16, 2013

This is a business class hotel at the KLIA airport and is fine for an expensive stop between flights.

The hotel has had a name change (used to be the Pan Pacific) and has had an extensive makeover. The high tech controls for lights and drapes are a pain to operate in the dark, switches in the usual places would have been much better

If you have time to kill before a flight this is a fine choice but there is no other reason I can think of to stay here.

Room Tip: The corner rooms are very spacious.
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RobertJGray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this review, April 17, 2013
Dear RobertJGray,

Thank you so much for your kind comments. It's so nice to see that you enjoyed our service and facilities. We are glad that we are able to give you a great impression even at only a short stay with us. We look forward for your next visit when transiting through Malaysia and till then, happy travels!

Warm Regards,
Haslina bt Kamaruddin
Guest Service Centre Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 15, 2013

We had a most wonderful surprise and found this hotel to be one of the best we have come across. When I booked I did ask for them meet us with the buggy for transport to the hotel, not sure how fast it was and that it was a complimentary service. They met us as we came of the plane with our name on a card, and then assisted us through immigration in the fast lane and helped with luggage. We then went to the buggy and delivered to the doorstep. The staff were absolutely lovely and had our room booked on the 9th floor. This is apparently the deluxe floor which I was unaware off. This included cocktails from 7 to 9pm and also breakfast with 5 star service. The room was fantastic and all the mod cons. Decor was modern and tasteful. The staff were very friendly and helpful. Excellent was the free wi fi and available gym. Pity this hotel was for only a stopover, but highly recommend it to anyone. Managed to go into KL on the direct transit train which takes 28mins and situated in the international terminal.

Room Tip: Deluxe room on 9th floor was a bonus
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank louise s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this review, April 17, 2013
Dear Louise S,

It was certainly our pleasure to have you as our guest and I am most delighted to learn that you have thoroughly enjoyed the stay with us. Thank you for sharing your GREAT hotel experience at Sama Sama Hotel KL International Airport and we look forward to welcoming you back for another `Sama Sama `experience in the near future!

Best Regards,
Haslina bt Kamaruddin
Guest Service Centre Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 6 Contributor
247 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed April 13, 2013

This hotel was perfect for our stopover on the way to Japan. Excellent location, minutes from the airport. They have a little shuttle bus that takes you to and from, tho' we had a bit of trouble finding it when we arrived and so walked to the hotel. Not a problem.
We were a late arrival, staff very helpful. Had a drink in the bar. Reasonable prices. Breakfast was well set out and plenty to eat. The room itself very comfortable and I was worried about the noise from the airport. Not a problem.
I would recommend a stay in this hotel.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AussieTraveller3204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this review, April 15, 2013
Dear AussieTraveller32,

It was certainly our pleasure to have you as our guest and I am most delighted to learn that you have thoroughly enjoyed the stay with us. Thank you for sharing your GREAT hotel experience at Sama Sama Hotel KL International Airport and we look forward to welcoming you back for another `Sama Sama `experience in the near future!

Best Regards,
Haslina Bt Kamaruddin
Guest Service Centre Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sama-Sama Hotel KL International Airport

Property: Sama-Sama Hotel KL International Airport
Address: Jalan Cta 4b | KLIA International Airport, Sepang 64000, Malaysia
Phone Number:
Location: Malaysia > Selangor > Sepang District > Sepang
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 14 Hotels in Sepang
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sama-Sama Hotel KL International Airport 4.5*
Number of rooms: 442
Official Description (provided by the hotel):
A 5 star deluxe hotel located adjacent to the main airport, KL International Airport. The hotel is linked to the airport via a covered sky bridge. It takes only 5 minute walk to the airport. The hotel also provides a 24 hour buggy service on the sky bridge. ... more   less 
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