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Concorde Inn Kuala Lumpur International Airport
Ranked #5 of 13 Hotels in Sepang
Queen Charlotte
Level Contributor
260 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
“Adequate”
3 of 5 bubbles Reviewed April 18, 2014

This is an airport hotel, not a pleasure palace. It's functional, not fancy. The layout, with several rooms off of long corridors, can be noisy if there are inconsiderate guests. Rooms have OK TV, good aircon, and decent beds. The buffet food in the restaurant is heavily tilted toward the Malay pallet, but there's enough variety for anyone to have an enjoyable meal.

Staff are efficient, buy not particularly warm. I'd never call this place homey or friendly, but for an overnight close to the airport, it does the job.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Bima77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review, April 20, 2014
Dear Bima77,

Thank you for taking the time to provide the feedback on your stay experience with us. We believe that it is only through guest feedback that we are able to continue improves on our services and facilities.

We sincerely apologize that we were unable to meet your expectations and will certainly look into improving on the problems mentioned. We would like to assure you that our commitment to quality hospitality service remains paramount at all times.

Once again, thank you for your support and patronage. We look forward to welcoming you to Concorde Inn KLIA in the near future.

Best regards,
Srewart Ong
Executive Assistant Manager
srewart@concorde.net
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,867 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (322)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
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English first
Adelaide, Australia
Level Contributor
56 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed April 18, 2014

I deliberated over choosing the Concorde or Tune for a stopover from Aust enroute to Cambodia. Our flight arrived at 3:15pm so we didn't fancy sitting in a tiny Tune room so the decision to stay at the Concorde proved a good one.
We caught the free shuttle from KLIA to Concorde and was pleasantly surprised at the size of the room. All rooms are single level with reasonably high ceilings so you didn't feel hemmed in. We played pool and could have had a swim to pass the time.
Previous reviews were correct in saying that corridor noise occurs frequently. Ear plugs are needed to get much sleep and this was the only negative for our stay.
The restaurant had a buffet but we chose off the menu. Food was good and reasonably priced. A few Tigers to wash it all down and we were ready for an early night to get up at 3:45 to catch a 6:45am flight from LCCT.
The hotel had a mini bus system for 50 ringett which left on time and took 15 or 20 mins to get to the LCCT. I was a little worried about this system but it was fine. The LCCT is quite frenetic and we had to ask several Air Asia staff where to go. Allow time if this is your first time there.
We would definitely stay at the. Concorde again if we had to have a stopover. Making a booking months prior at approx $75 Aus was good value.

Stayed April 2014, traveled as a couple
Helpful?
1 Thank PJswan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review, April 20, 2014
Dear PJswan,

Warm greetings from Concorde Inn KLIA.

Thank you very much for your splendid review towards our Hotel. We glad that you had enjoyed your stay really completed all our efforts worthwhile and we appreciate for your kind open-mindedly compliments.

We hope and look forward for your next visit in the near future.


Best regards,
Srewart Ong
Executive Assistant Manager
srewart@concorde.net
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ballina, Australia
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed April 18, 2014 via mobile

We have stayed here twice while stopping over in KL and it is an ok hotel for a stop over. It is clean, the food is nice and the staff are friendly.
Before I booked, I read a review that warned about the scam with hotel transfers and the second time I experienced it myself.
If you organise a taxi or mini bus that is not from the hotel to come to pick you up, they won't turn up. The hotel wants you to only use their shuttle bus service... Which is fine if your flight is later in the day, but it only starts at about 5am from memory, and so too bad if your international flight is an early one... You just won't get there!
A shame really, because otherwise this is a fine hotel to stay at for a stop over.

Stayed May 2013, traveled with friends
Helpful?
Thank Cal M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review, April 22, 2014
Dear Cal M,

Thank you for taking your time to pen down your comments.

We appreciate your kind remarks and noted on the shortfall you brought up as well. With the first instance, please do accept our sincere apologies for the inconvenience that you had experienced during your stay.

For your kind information, we do provide transportation services from Hotel to LCCT. The transfer runs at every 30 minutes interval from 3.30 am until 9.00 am daily. The fare is RM 25.00 per adult for 3:30 am till 6:00 am. Whereas, from 6:30 am until 9.00 am is at RM 20.00 per adult only. Other than the above timing, you may enquire for the prices at the limousine counter. Importantly, the travel service counter at the hotel is mend by a bona fide Travel Agent, making sure to prevent touts from operating in the property particularly for the security and safety of our guests. Kindly keep in mind, touts are operating illegally without proper permits or licenses.

Once again, thank you for your feedback and we hope despite your disappointment on this occasion, the hotel will have the opportunity to welcome you back to our hotel sometime in the near future.

Best regards,
Srewart Ong
Executive Assistant Manager
srewart@concorde.net
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Sepang hotels

Medowie NSW
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed April 17, 2014 via mobile

Barrack style accommodation although clean. Easy to get free shuttle to airport for express train to kuala lumpur. Basic but ok. Great for travelers. Restaurant ok too. Food was included in price but could buy seperate lay for a reasonable price.

  • Stayed November 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank scorpio_2318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review, April 21, 2014
Dear scorpio_2318,

Warm greetings from Concorde Inn KLIA.

Thank you for taking your time to write in your valuable feedbacks. Our sincere appreciation for your kind comments. Indeed, it is our pleasure to make your stay comfortable and valuable even for a short duration. Our goals are to ensure that our guests had a good break and rejuvenate themselves before embarking on their next journey. Certainly will share them with the team and for sure it will be such a great motivation to all of us.

The team of Concorde Inn KLIA look forward for another opportunity to welcoming you back in the not too distant future.

Best regards,
Srewart Ong
Executive Assistant Manager
srewart@concorde.net
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delft
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed April 16, 2014 via mobile

We stayed in the deluxe room in T1 which was good. A lot of noise from the hallway though.
Breakfast good. Very nice staff.
Very convenient for airport with free shuttle. For an extra 60 ringgit possible to check out at 18:00 iso 12:00. For another 60 ringgit possible to check in at 07:00 which was great as we arrived early in the morning.
I would stay there again,

Stayed April 2014
Helpful?
Thank VPDelft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review, April 18, 2014
Dear VPDelft,

Thank you for sharing and penning down your review.

We are delighted to learn that you have enjoyed the food, services, and the hotel facilities. It was our pleasure to serve you well. Comment like yours certainly help us to achieve our goal and ensuring our guests had a good break and rejuvenate themselves before embarking on their next journey. For your kind information, we do put up signage to inform other guests to keep their noises down too.

Thank you for sharing your great experience with us and we cannot wait to serve you again in the not too distant future. Do LIKE us on Facebook as we bring our fan with latest promotion and news.


Best regards,
Srewart Ong
Executive Assistant Manager
srewart@concorde.net
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
uk
Level Contributor
158 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
3 of 5 bubbles Reviewed April 15, 2014

Liked the free transfer it was easy to find efficient and fast.
Liked the room and the swimming pool very handy for the airport we had an early flight the next day and we were able to get a taxi easily, it’s a shame that the free shuttle did not go to the domestic airport too!
Breakfast was fine and you could get it very early in the morning which suited us as we had an early flight.
The staff were friendly and helpful, it was very clean and inexpensive. Good value for money

  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank i_tasker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review, April 18, 2014
Dear i_tasker,

Thank you for your splendid review and your confidence in Concorde Inn KLIA.

We are delighted that you have enjoyed your stay with us. Indeed, it is our pleasure to make your stay valuable even for a short duration. Our goals are to ensure that our guests had a good break and rejuvenate themselves before embarking on their next journey.

Like to share this information with you, please give it some time as we are in the midst of discussion with the airport authority on our shuttle bus services at the Kuala Lumpur International Airport 2 (KLIA2) which is scheduled to open on 2nd May 2014. The KLIA2 terminal is built to cater for the explosive growth in low cost travel and designed to cater 45 million passenger a year, replacing the Low Cost Carrier Terminal (LCCT) once it is ready.

Thank you for sharing your great experience with Concorde Inn KLIA and we look forward to welcoming you back for another experience in the near future.


Best regards,
Srewart Ong
Executive Assistant Manager
srewart@concorde.net
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 14, 2014 via mobile

Excellent place to pull up for a night or two to break up a long haul flight. Beautiful restaurant with a nice buffet brekkie. Great little bar on premisis with a cheap pool table. And a swimming pool to boot. Comparable price to the Tune Hotel near the LCCT, but 100 times better everything. Definitely worth the stop over.

  • Stayed March 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Cheezio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review, April 17, 2014
Dear Cheezio,

Thank you for choosing Concorde Inn KLIA as your preferred choice.

We are delighted that you have enjoyed your stay with us. Thank you for recognizing our effort to provide excellent services and facilities. Our sincere appreciation for your kind and constructive comments.

The team at Concorde Inn KLIA look forward to welcoming you back for another amazing experience in the near future and do LIKE us on our Facebook as we provide our fan the latest promotion and news.


Best regards,
Srewart Ong
Executive Assistant Manager
srewart@concorde.net
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Concorde Inn Kuala Lumpur International Airport

Property: Concorde Inn Kuala Lumpur International Airport
Address: Jalan Klia 1/60, Sepang 43900, Malaysia
Location: Malaysia > Selangor > Sepang District > Sepang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 13 Hotels in Sepang
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Concorde Inn Kuala Lumpur International Airport 3*
Number of rooms: 338
Official Description (provided by the hotel):
Hotel is closed temporarily due to a fire at the premises. Unknown reopen date. Delight in a warm welcome the moment you arrive at the Concorde Inn Kuala Lumpur International Airport (KLIA).Concorde Inn KLIA is strategically located, only minutes away from both Aiports, KLIA and KLIA2. Our complimentary scheduled airport shuttle service runs between both airports to our hotel lobby main entranc. KLIA is located three minutes away with airport shuttle pick up at Level 1 Door 3 at KLIA Main Terminal. While KLIA2 is located 15 minutes away, airport shuttle pick up at KLIA2 Level 1, Door No. 3, Bay A09. You may contact the Hotel directly if your arrival time is after 12 midnight, so that we can send the Hotel van to pick you up at the arrival level of both airports. Exuding a relaxing ambience with the resort-feel design and cool colours; Concorde Inn KLIA has 338 well-furnished rooms and suites with offering comfortable accommodation. A perfect place for you to unwind before or after a long flight or during a transit. ... more   less 
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Also Known As:
Concorde Inn Kuala Lumpur International Airport Hotel Sepang
Concorde Hotel Sepang

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