We arrived hot and tired and were looking forward to aircon, a cold drink and maybe a snack from room service...but were denied all three! We were given a room miles from reception and arrived to find a hot room (that did not cool down much overnight even with aircon on 16!)...a fridge that was empty (stayed there once before and there were cold beers and soft drink in minibar only 2 weeks ago?)...our room was half the size of last time and the bathroom was tiny! Tried to call reception for wifi password to find phone didn't work so limped back to reception to get password and report phone not working to a receptionist who couldn't care less. Went back to room hoping phone would be fixed and could order room service..no such luck..no one came so just had shower and went to bed. Up early to catch early flight and went to reception to order taxi..told no taxi only shuttle..so asked for shuttle and then we were asked if we had booked..which we hadn't because we thought we could get a taxi!! After much sighing and carry on from receptionist she took our monry for shuttle tickets. At $86 for a hot night with no assistance truly not worth it!
- Official Description (provided by the hotel):
- Hotel is closed temporarily due to a fire at the premises. Unknown reopen date. Delight in a warm welcome the moment you arrive at the Concorde Inn Kuala Lumpur International Airport (KLIA).Concorde Inn KLIA is strategically located, only minutes away from both Aiports, KLIA and KLIA2. Our complimentary scheduled airport shuttle service runs between both airports to our hotel lobby main entranc. KLIA is located three minutes away with airport shuttle pick up at Level 1 Door 3 at KLIA Main Terminal. While KLIA2 is located 15 minutes away, airport shuttle pick up at KLIA2 Level 1, Door No. 3, Bay A09. You may contact the Hotel directly if your arrival time is after 12 midnight, so that we can send the Hotel van to pick you up at the arrival level of both airports. Exuding a relaxing ambience with the resort-feel design and cool colours; Concorde Inn KLIA has 338 well-furnished rooms and suites with offering comfortable accommodation. A perfect place for you to unwind before or after a long flight or during a transit. ... more less
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- Also Known As:
- Concorde Inn Kuala Lumpur International Airport Hotel Sepang
- Concorde Hotel Sepang