Stayed at Sama-Sama Express for the first time last Friday, having arrived on the last flight from Penang to KL. Had to catch the KL-London the following morning. Did not want to stay in a hotel outside KLIA. Neither did I want to sleep on the benches scattered in the KLIA satellite terminal. The room size reminded me of budget hotel rooms, only slightly bigger. There was no window. But I did not feel claustrophobic, though some people might. The room including the toilet was clean. There was a flat-screen TV which had a few satellite channels, a distraction for someone who desperately wants to sleep but hooked on watching good TV programmes. There was an electric kettle and sachets of coffee, tea, milk and sugar. Toothbrush and shaving kits were also provided. Though slightly pricey for the allocated time of 6 hours, it served me well in that I had a private and clean space to rest before embarking on a long plane journey. One small complain is the door that was not sound-proof. I could hear people opening and shutting their room doors throughout my waking hours. The bigger complain was the poor service when I tried to confirm my booking by phone. I had to phone three times before someone helpful addressed my concern. The girls who answered my calls previously could have resolved my query easily but instead chose to give me the run-around.
- Official Description (provided by the hotel):
- The Sama Sama Express Transit Hotel is conveniently located in the Satellite Building adjacent to Gate C5 at the Kuala Lumpur International Airport. Hotel guests do not need to clear Malaysian Customs and Immigration on arrival to access this hotel, and if they are on a layover between flights. ... more less
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