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1,189 - 1,194 of 1,319 reviews
Reviewed December 30, 2009

The hotel is fantastic, room is very nice, breakfast is very nice. But the pool is quite small. Shopping at 1 Utama is tiring, as it is very BIG!!! But it has everything for everyone. We didn't manage to complete the whole area, may have to do so on a repeat visit.

  • Stayed: December 2009, traveled with family
    • Value
    • Location
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    • Service
Thank KimberlyWee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oneflo, Assistant Director of Communications at One World Hotel, responded to this reviewResponded January 5, 2010

Dear Valued Guest

Greetings from one world hotel!

Thank you for sharing your review on TripAdvisor. We are delighted to know that you have had a satisfying stay with us.

We look forward to welcoming you back soon!

Regards.

Florence Leong
Assistant Director of Communications

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2009

I stayed at this hotel for 3 nights..had a business program at the hotel and loved the place!

The hotel is quite far from the airport but once you arrive its a different world all together..amazing rooms..excellent bathroom..lovely buffet spread for breakfast and a great shopping mall next door! All that you need in a great hotel :-D

The hotel staff were very friendly and helpful..helped us check in early and everything was taken care of..we had a party in the hotel one evening and that was arranged brilliantly!

Overall a great experience and I will definitely go back to this hotel..!

  • Stayed: August 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank Rinky23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oneflo, Assistant Director of Communications at One World Hotel, responded to this reviewResponded January 5, 2010

Dear Valued Guest

Greetings from one world hotel!

Thank you for sharing your review on TripAdvisor. We are delighted to know that you have had a satisfying stay with us and enjoy shopping at 1 Utama Shopping Centre that is adjoined to the hotel.

We look forward to welcoming you back soon!

Regards.

Florence Leong
Assistant Director of Communications

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 18, 2009

Stayed for a night in 1 World with my kid. Generally, room is better than expected, though the mattress is a bit hard. Room is clean, however, the bathroom is another matter. The bathtub had a layer of grime near the water outlet & the water outlet is clogged with hair. Asked the cleaner to clean up which they promptly did. Room service was efficient. Overall, ok hotel.

  • Stayed: December 2009, traveled with family
    • Value
    • Location
    • Rooms
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    • Service
Thank kitkat70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oneflo, Assistant Director of Communications at One World Hotel, responded to this reviewResponded December 21, 2009

Dear Valued Guest

Thank you for the feedback regarding your recent stay at One World Hotel. Please accept our sincere apologies for the inconvenience you experienced. Rest assured appropriate actions have been taken to prevent the incident in the bath room from occurring again.

We look forward to the opportunity of welcoming you back to the hotel.

Warm regards.

Florence Leong
Assistant Director of Communications

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 11, 2009

Stayed here for two nights, surprised to find that our room is bigger than that of other hotels I stayed in the past. Although it would have been better if they could give free in-room internet access.

Stayed: December 2009, traveled on business
Thank chestercoronel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oneflo, Assistant Director of Communications at One World Hotel, responded to this reviewResponded December 21, 2009

Dear Valued Guest

Thank you for sharing your review in TripAdvisor. We are glad to know that you enjoyed the spaciousness and comfort of our guest room.

We look forward to the opportunity of welcoming you back to the hotel.

Warm regards.

Florence Leong
Assistant Director of Communications

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 14, 2009

Conveiniently located next to the 1 Utama shopping mall, a wide variety of food is available in the various mall food courts and restaurants. The breakfast buffet in the hotel is the finest that I have seen in Asia. Western, Chinese, Malay dishes are rotated daily. Only negative about this hotel is the "broadband" internet. At 30 rm for 24 hours it is not too bad of a bite, but it is S L O W. You may do better on a dial-up at some times of the day

  • Stayed: November 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Bananaman3M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oneflo, Assistant Director of Communications at One World Hotel, responded to this reviewResponded December 21, 2009

Dear Valued Guest

Thank you for taking the time to share your review. We are delighted to read that you enjoyed the buffet breakfast spread at our Cinnamon Coffee House; as well as shopping at 1 Utama Shopping Centre which is adjoined to the hotel. However, we would like to apologise for the slow internet connection. Rest assured that appropriate action has been taken to improve on the connection.

We look forward to the opportunity of welcoming you back to the hotel.

Warm regards.

Florence Leong
Assistant Director of Communications

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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