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“Next to One Utama shopping mall”
Review of One World Hotel

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One World Hotel
Ranked #3 of 45 Hotels in Petaling Jaya
Certificate of Excellence
Kuala Lumpur, Malaysia
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Next to One Utama shopping mall”
Reviewed November 8, 2013

This is connected to the one Utama shopping mall - great place for shopping to entertainment to food joints
Great rooms and dont miss the breakfast there. it comes at great price (incase not included in your package)

Also its next to offices like IBM, KPMG etc

Bit away from the KL city center and attractions, if you are on a pleasure trip

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bri_traveller_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review, November 10, 2013
Dear Valued Guest,

Thank you for choosing us and providing us with this kind review. We are glad to learn that you enjoyed your stay and our central location as well as our buffet spread. We hope that you will return for another stay with us soon. Have a nice day.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (173)
Date | Rating
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  • Chinese (Simplified) first
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English first
Singapore, Singapore
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed November 6, 2013

Stayed at One World as it is centrally located in PJ and its very convenient because its built within One Utama, one of the biggest malls here, so you need not go further for all your shopping needs and its also packed full of restaurants and eateries. An additional bonus is that the coach that I took from Singapore, First Coach, arrives and leaves from the basement making it very easy for my family to check-in immediately after disembarking bus. Taking the coach back to Singapore is just a elevator ride to the basement (after checking out of course...). The buffet breakfast is excellent with a very good spread of local and international cuisine. The pool was a bit small and undergoing some renovation but it was deserted so my family monopolized it. In fact with the great facilities, giant mall and coach located within the hotel we didn't even leave the premises for our whole stay!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kutoid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review, November 10, 2013
Dear Valued Guest,

Thank you for your gracious comments on your recent stay. We are glad you enjoyed our in house amenities and able to experience our warm hospitality. Thank you for choosing us as your preferred destination. We look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 5, 2013

I stayed there two years ago and came back still the best. Comfy room, superb breakfast, lunch and dinner spread, best location for shopping too! I think the hotel keeps the guests data well, the front office also know that my family is a returning guests. The hotel also provide free shuttle to go to Sunway, KL Central and the Curve, so if you ever get bored with the two conjuction malls (new and old wing of One utama) you can go visit other malls.

Room Tip: Tips: I book room with two queen beds (two adults and two kids), the breakfast only covers for two o...
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zoeliciouz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review, November 5, 2013
Dear Valued Guest,

Thank you for choosing us as your preffered destination. We are extremely happy to know that we lived up to our usual standards in room, breakfast and service. It was a pleasure having you with us at one world hotel. We look forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 2, 2013

Stayed here for almost 4weeks on business. Rooms are excellent! Breakfast food and selection is superb. The hotel lobby is connected to a huge mall that has MANY well known restaurants and 2 different cinema outlets. (TGV and GSC). The inroom internet is good. All in all, 4weeks worth i felt very comfortable and very much enjoyed my stay.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PSI4184
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review, November 5, 2013
Dear Valued Guest,

Thank you for making time to provide us with this marvelous review. We are glad to have been able to cater to your needs during your stay with us. We hope to have another opportunity to serve you if your travels bring you back to our area. Looking forward to welcomig you back soon.
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Singapore, Singapore
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 29, 2013

Enjoyed the stay.
Comfy beds, clean and spacious bathroom.
Big gym with multiple treadmills, weights and separate mirrored stretching area
Free wifi
Good breakfast buffet spread included in the price
Safe linked passage way with security guard to the One Utama shopping malls next door.
Good service. Had free upgrade when the room I booked was not available.
Ease of check-in and check-out.
Nice touch of complimentary water, fruit and newspaper in room.

Room Tip: The spacious bathroom had bathtub and separate shower stall. Ironing board in room. request for t...
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  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review, November 5, 2013
Dear Valued Guest,

Thank you for the detailed review you shared with other travellers. It is a pleasure to read your compliments on our rooms, service and location of the hotel. Thank you for recommending us and giving us the chance to serve you. We hope to see you return soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 27, 2013

We stayed for 3 nights at the hotel for the Sime Darby LPGA, and were truly awed by their quality!
First and foremost, we were impressed by Bernard, who was waiting for our arrival at the lobby entrance, and brought us right to our room for a simple check-in. Our room on the 10th floor was extremely spacious despite being only a Superior Twin room, with separate shower and bath tub in what was the biggest shower room I ever seen.
However, the hotel's location is far from ideal if your intention is to shop in the city (15 mins taxi ride to KL Sentral, RM30). To make up for that, the hotel provide free shuttle bus service (enclosed, subjected to change at the hotel's discretion) to centralise locations such as KL Sentral, KLCC, Sunway Lagoon etc, advance booking is necessary though. From KL Sentral, you will find easy access downtown or airport via the many transport system (LRT, KTM Komuter, KL Ekpres, buses etc). But really, if mall shopping is your cup of tea, forget Mid Valley and KLCC, you can find 1 Utama just behind the hotel, accessible via a poshy entrance at the back of the hotel. 1 Utama is much larger than Mid Valley and you'll find tenants such as Aeon and Isetan there, among many other retailers, and also a cinema, it's like the center for Petaling Jaya. In fact, there are actually coaches that ply between 1 Utama and major Malaysian cities, even to Singapore!
The hotel's breakfast is quite sumptuous, the variety hugh enough for me to try them all in 3 days! Though on the quality side, I'd say it's moderate, but I strongly recommend the Japanese entree.

Let me quote some of the incidents where I was truly impressed with their services:
1) I left some tips on the tea cabinet, it was left untouched. In addition, when I returned in the evening, I noticed that the room attendant had filled up the ice bucket with ice cubes, probably observed that I had two bottles of wine on the table.
2) I booked a shuttle service for KL Sentral, the bus didn't turn up. The concierge got me a taxi, and told me I need not pay for it!
3) I asked for 30 minutes extension during check out, as we still have ample time before taking the Airport shuttle, the staff was kind enough to counter offer an hour!

Not to mention the staffs readily answer any of my queries with a smile and were quite attentive, never before in my previous KL stay (some of which were also 5 stars hotels). Definitely a class accommodation! Strongly recommended.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fairysky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review, November 5, 2013
Dear Valued Guest,

We are glad that you enjoyed your stay with us and to hear of your memorable stay with us.
Thank you for you kind words of our offerings at Cinnamon coffee house. Our chefs will be delighted to hear that you enjoyed their food. We will be sure to congratulate Bernard and let the team know that they contributed to your enjoyment. Thank you again for the great review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 25, 2013

Went there Oct 2013 on a family holiday. We booked three rooms with two adjoining. 6 adults and 4 children from age 3 to 6.

As you see in the pictures, the rooms were of reasonable size and well maintained. One of the rooms we booked was not yet ready, but that was remedied in short time. Free WiFi in the rooms was excellent. The fridge was not a "real" fridge" so we had to keep asking for ice. It was always delivered on time and the staff was very professional. Service was exemplary. I wished they had a place to hang the hand towels. We respect the environment so we asked the towels not to be changed unless they were truly soiled or soaked.

Breakfast was very good with variety and freshly squeezed juice. They do know how to make omlettes. They had dim sum dumplings, chinese porridge, soup noodles, japanese miso, local fare, Indian cuisine, and your typical European breakfast. Sorry, but no American style breakfast. Option for local coffee was a plus.

The mall is accessible within 100 paces and it's actually two malls. The complex is expansive so expect to walk alot! A myriad of food choice will leave you gasping. Canton i was excellent and the supermarket take away food was also terrific. The supermarket is very big so you'll be able to find anything that you may have left at home.

We did not try the pool, but saw a water slide and an Olympic sized pool.

Yeah, I'd go back there again.

Only gripe was that it's a busy hotel with offices near by so getting a taxi is not always easy.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tatyee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review, October 28, 2013
Dear Valued Guest,

It was a pleasure having you with us at One World Hotel. Thank you for taking the time to share your experience here. We are glad to that you and your family enjoyed the stay as well as shopping in One Utama. We hope that you will return for another stay with us soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about One World Hotel

Property: One World Hotel
Address: First Avenue | Bandar Utama city centre, Petaling Jaya 47800, Malaysia
Location: Malaysia > Selangor > Petaling District > Petaling Jaya
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Petaling Jaya
#3 Spa Hotel in Petaling Jaya
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — One World Hotel 3.5*
Number of rooms: 438
Official Description (provided by the hotel):
The 5-star One World Hotel is located in the heart of Petaling Jaya and is adjoined to 1 Utama Shopping Centre. It offers 438 luxurious guestrooms and 7 food & beverage outlets, with facilities such as fitness centre, outdoor swimming pool and spa. ... more   less 
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Also Known As:
1 World Hotel
Hotel One World
One World Petaling Jaya

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