It's my first stay at this hotel. It's great if you like shopping since its adjacent to a big mall but their customer service department could use a little improvement. The front desk was professional but I found them to be a little rigid. They just need to smile more! I called to ask whether breakfast is complimentary and i was told it wasn't but, when i came down the next morning, i found out it was! I love their breakfast buffet. They have really wide choices of western and Asian food. I will come back again!
- Official Description (provided by the hotel):
- The 5-star One World Hotel is located in the heart of Petaling Jaya and is adjoined to 1 Utama Shopping Centre. It offers 438 luxurious guestrooms and 7 food & beverage outlets, with facilities such as fitness centre, outdoor swimming pool and spa. ... more less
- Reservation Options:
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- Also Known As:
- 1 World Hotel
- Hotel One World
- One World Petaling Jaya